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Workforce/kronos Consultant Resume

SUMMARY:

  • 6+ years of Experience as a Kronos Consultant & Analyst and specializing in Kronos Workforce Central for Many Clients.
  • Installed, configured, and test KRONOS Workforce Central 7.0 - 8.x which includes expertise in Workforce Forecasting, Scheduling, & Time Capture, Workforce Timekeeper, Workforce Accrual, assignment rules etc.
  • Expertise knowledge of the product with various configurations and Pay Rules, System Settings and tuning, Pay Rules and work rules configuration, Hyper Find Queries, configuration and performance tuning, Creating and troubleshooting Genies, Event Manager, Crystal Reports, Pay Codes, Holiday Credit Rules and Workforce Schedule Editor in Workforce Timekeeper.
  • Maintained Kronos Pay Codes, Work Rules, Wage Profiles, Labor Levels, Schedules and Shifts as required by HR/PR.
  • Hands-on experience implementing and configuring various Time & Attendance Installations utilizing applications, which include: KRONOS Workforce Central v6.0, v6.1, v 7.0, v8.0 Stromberg, ADP ETime, Kronos Mobile & RealTime Software products. Also experience working on Kronos mobile application.
  • Accountable for gathering new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles, Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
  • Knowledge of full Software Development Life Cycle(SDLC) of a project that includes gathering detailed business requirements, translating requirements into technical specifications, developing system design, building and testing of a design to deliver solution to the client.

PROFESSIONAL EXPERIENCE:

Workforce/Kronos Consultant

Confidential

Responsibilities:

  • My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager and WIM modules in WFC 8.0 environments.
  • Also responsible for the upgrades of all the interfaces which includes inbound and outbound while moving from v6.3 to v8.0.12 version.
  • Configure new functionality within Kronos Workforce Dimensions to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
  • Directly support all platform and infrastructure components related to Workforce Dimensions engineering group utilizing Right Scale cloud management and Google cloud management.
  • Worked on the Work Force Dimensions(WFD) and Work Force Central(WFC) product. Work Force suite provides labor management solutions in four key areas Time and attendance, Scheduling, Human Resource management and Payroll.
  • Acted as project manager overseeing migration from ADP Workforce Now to KronosWorkforce Dimensions.
  • Manage strategic themes for the Workforce Dimensions product suite to deliver agreed upon capabilities meeting quality standards within the established budget and timeline.
  • Troubleshot and solving all problems in software and configuration in WFC suite specializing in Workforce Accruals (WFA) in addition to Workforce Time Keeper.
  • Worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans and EV5 HCM to Kronos interface changes from end to end.
  • Act as SME for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advise on technical issues and contribute to team's successful implementation.
  • Configure new functionality within Kronos to support changing business needs such as Pay Rules, Customer Reporting, Attendance Rules and Automated Alerts.
  • Working on all functional and technical support of Kronos WFC.
  • Responsible for full cycle implementation of Kronos v8.0 and created and modified configuration setup including but not limited to access profile, payrules, workrules, FAP, GDAP and scheduler.
  • Customizing payrules and created new tailored workrules to fit each transfer scenario in production Support & Maintenance.
  • Installed, configured, and test KRONOS Workforce Central which includes expertise in Workforce Forecasting, Scheduling, & Time Capture, Workforce HR and Payroll, Accruals.
  • Involved in Workforce Central, Implementation, and Strategy Upgrades for Kronos 6.x to Kronos 8.0.12.
  • Successfully deployed Workforce Central (WFC) from an installed base of employees in WFC 6.3 to WFC 8.0
  • Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 8.0.
  • Assumed full responsibility in validating employee time cards for both weekly and bi-weekly payrolls, based on various union contracts.
  • Created Pay rule building blocks, including overtime, holiday, and rounding rules.
  • Key participant in the EV5 HR and Kronos interface team.
  • Partnered with management and Kronos Administrators to reduce issues from the Kronos timekeeping system and to improve interfaces with ongoing assessments.
  • Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 8.0.
  • Handled Remedy tickets regarding anything on the Kronos cloud server.
  • Kronos upgradation project, Kronos 8.0 to Kronos 8.1 cloud solution created business case/project plan, created documentation for existing processes/reports/interfaces.
  • Included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
  • Delivered several trainings to agents introducing them to their role within workforce management to the leader of the Employee Engagement Team.
  • Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central.
  • Maintained and administered the Kronos application with knowledge of SQL.
  • Evaluate requirements, write specifications, develop, test and deploy interfaces through WIM 8.0 using extensive and complex calculations and database queries and commands.
  • Act as a liaison to management and Kronos Administrators to increase credibility of the new Kronos timekeeping system
  • Make configuration changes based on the business requirements for WFC and other Kronos modules.

Kronos Consultant

Confidential, Tyler, TX

Responsibilities:

  • Provide production support to WFC, WFA, Leave, and Process Management.
  • Utilize technical ability to create, maintain, and support Kronos WIM Interfaces.
  • Daily work management and execution of performance reporting operations activities.
  • Takes care of Groups medical, dental, vision, commuter, Life & Disability, FSA, HS A, HRA, Prepaid Legal, Ancillary benefits and employee perks and 401K etc.
  • Perform technical configuration, interface, reporting, and other application technical tasks for Kronos Workforce Central Versions 7.3 and 8.0.11 and 8.0.1.
  • Manage Team and responsible for their development, grooming and address issues/ grievances proactively.
  • Ensure that the Time and Attendance product was configured and/ or adapted to/ meet client's needs.
  • Creating license for managers and employees. Custosmizing FAP and GDAP for manager license. Customizing the link and interface (.knx and .kni files). Creating the punch interpretation rule, exception rule, majority rule and break rule as per particular site.
  • Worked on the interfaces like Person Import, Payroll Import/Export, Punch Import/Export, Accruals Import and Schedule Import/Export.
  • Engaged with requirements gathering, assessments, interfaces, application configuration and support for Kronos Workforce Management Systems Conducted user interviews with various stakeholders and documented business (BRD) and functional requirements (FRD).
  • Subject Matter Expert providing support for Empower scheduling software upgrade, including extracting requirements from union contracts and tracking requirements.
  • Create the test cases for Pay policies and perform them on the employee timecard.
  • Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands and Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
  • Integrated Kronos T&A with Payroll system and HR using Kronos API and Interfaces.
  • Installed Kronos 8.0 applications and upgraded Kronos database from 7.0 to 8.0 and responsible for the performance and reliability of the Kronos systems. Maintaining kronos WFC 8.0, troubleshooting connection issues, stopping and starting of services, applying service packs for WFC and connect and Internal-Workforce Central Configuration, Internal-WF Accrual core concepts and configuration.
  • Worked with SME's for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advise on technical issues and contribute to team's successful implementation.
  • Developed process, procedures and training materials for the Kronos Cloud Hosted Operations team, this information was shared out to other Organizations and was housed at a central repository to be used for reference.
  • Worked with another BA to create Kronos Connect interfaces using XML and API to Import employees.
  • Involved in the configuration of Pay Rules, Accrual Policies, Pay Codes, Display Profiles.
  • Provided ongoing configurations and modification of Workforce Timekeeper, clock inventory Attendance, Accruals, Scheduler, Hyper find Query and other Kronos modules and Performed System/Software upgrades for testing and future implementation as needed (Kronos).
  • Make configuration changes based on the business requirements for WFC, WAT and other Kronos modules.
  • Upgrading, implementing and configuring the kronos Work Force Time and Attendance System 7.0 from 6.3 and Working on all functional and technical support of kronos ERP software including current live products (kronos Workforce Time keeper and HR/Payroll 8.0.
  • Involved in the support activities for Kronos application in Time and attendance, Absence management and Accruals modules.
  • Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Timekeeping, Payroll, Human Resources, Attendance.
  • Configuring clock profile and setup clock and debugging issue regarding clock and performance and Supported in Time and Attendance Management, Clock Management, WIM Interfacestrieved data from the server and transferred it into the Kronos system to update personal data (employee name, number, etc.) using SQL.
  • Create test cases and test scenarios for new acquisition, perform regression testing and follow BSC procedures to implement Kronos for new sites.
  • Designed, developed and maintained SSIS Packages & Migrate data from SharePoint List to SQL database.
  • Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
  • Attendance Open-air, Kronos WFC 6.0, 6.2, 6.3 and Leave module, Workforce Integration Manager (WIM).
  • Managed support for Analytics, Attendance, Advance Scheduling, Time Clocks, day to day operations and pay issues.
  • Advance Scheduler: Schedule generator, workload planner, forecaster, staffing assistant, auto scheduler, budgeting and various configurations for advance scheduling.
  • Extensive Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
  • Programmed SQL based queries and views to develop interfaces and customized reports.
  • Configured Kronos SaaS HR applications and features (e.g. work rules, pay rules, holiday schedules, attendance, pay code distributions.)
  • Configured and tested Pay codes, pay code Profiles, pay rules, Work rules, Combination Rules, Combined Pay codes, Pay code Distribution, Labor Levels, Labor Level Entries, Labor Level Sets, Wage Profiles, Hyper find, Query Manager, Navigator, GDAP's, Accrual and Accrual profiles, Holiday table, Schedule templates and much more.
  • Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, WIM, Scheduler, and Analytics.
  • Trained managers with Historical Edits, Pay codes, Delegation of authority and other various Kronos functionalities, educate managers/agents about Kronos WFC 6.3 and double/overtime calculations according to HR policy.

Kronos Functional & Technical Consultant

Confidential, Sunnyvale, CA

Responsibilities:

  • Utilized technical ability to create, maintain, and support Kronos WIM Interfaces, advanced Crystal Reports, and stored procedures.
  • Worked on Kronos Workforce Central, Workforce Ready, WFC, Workforce Integration Manager (WIM), Accruals, Advanced Scheduler, Activities, Clock (4500, 9000 In Touch).
  • Attendance Open-air, Kronos WFC 6.0, 6.2, 6.3 and Leave module, Workforce Integration Manager (WIM).
  • Extensive Experience on various Kronos modules like Workforce Timekeeper, Accruals, Activities, Advanced Scheduler, forecasting, Attendance and Kronos Workforce Central upgrade.
  • Utilized technical ability to create, maintain, and support Kronos WIM Interfaces, advanced Crystal Reports, and stored procedures.
  • Prepared Technical Design Docs for Dell Boomi Interfaces.
  • Worked on the Work Force Dimensions(WFD) and Work Force Central(WFC) product. Work Force suite provides labor management solutions in four key areas Time and attendance, Scheduling, Human Resource management and Payroll.
  • Good exposure to SQL performance tuning, Data Analysis and modeling, Data mapping and conversion.
  • Expert in Workforce Connect/Integration Manager, Time & Attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting.
  • Configured and tested Pay codes, pay code Profiles, pay rules, Work rules, Combination Rules, Combined Pay codes, Pay code Distribution, Labor Levels, Labor Level Entries, Labor Level Sets, Wage Profiles, Hyperfind, Query Manager, Navigator, GDAP's, Accrual and Accrual profiles, Holiday table, Schedule templates and much more.
  • Serves as front line point of contact for agents and team leads for all WFM needs.
  • Worked with WFM solution concepts such as Benefits, Time & Attendance, Entitlements, accruals and employee scheduling.
  • Worked on full lifecycle, client implementations for Huron with WFM Time & Attendance software.
  • Responsible for all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 6.3.
  • Performs Kronos upgrades, tests on newly developed pay rules, troubleshoots existing pay rule configurations.
  • Heavy involvement in configuration & customizations, including WIM, Navigator processes, Attestation, Global Time-Off Requests, Delegation, Advanced Scheduling, SDM (Record Manager), Accruals, Cutover Plans, System documentation.
  • Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
  • Installed Kronos Workforce Central v6.3, Kronos WIM v6.3, DCM and Process manager on client servers.
  • Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices. Maintain the flow of data between WDM and Workforce Central.
  • Communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems.
  • Reporting for HR, Payroll and Finance data; ensuring data integrity within Timekeeper and HR/Payroll System.
  • Audited, validated and corrected data to maintain data integrity and ensured that system controls and processes met all requirements.
  • Acted as project manager overseeing migration from ADP Workforce Now to KronosWorkforce Dimensions.
  • Involved in planning and defining the system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
  • Served as data management expert in data migrations from Peoplesoft to Kronos and delivered data mapping and transformation documents.
  • Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
  • Analyzed and documented all business needs, work and pay policies for Kronos WFC software suite and played key role in subsequent configuration and testing.
  • Create technical design documentation for the data models, data flow control process, metadata management.
  • Working in documents management system to track and store images of paper documents and responsible for Identifying required pay code Profiles, work rule profiles and labor level sets.
  • Working with Kronos Workforce Scheduler, Timekeeper and Analytics for preparing dashboards, cubes, e-form etc. for store systems and operation division.
  • Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.

Kronos Consultant

Confidential

Responsibilities:

  • Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating HRMS (PeopleSoft), and Clocks like Kronos 4500.
  • Implemented Kronos applications on various mobile platforms and worked with Work Force Device Mnager (WDM).
  • Configured and supported WFC, WFS, WDM, SDM, WIM, WFAN with resolutions provided within very limited time frame.
  • Heavy involvement in configuration & customizations of Workforce Connect, Navigator processes, Attestation, Time-Off Requests, Delegation, Advanced Scheduling, SDM (Record Manager), Accruals, Cutover Plans, System documentation.
  • Begin standardizing Pay Rules, Work Rules, Accruals, Schedules, Access Profile, Pay Codes in preparation for a complete reconfiguration of WFC
  • Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
  • Created and modified configuration setup including but not limited to Access Profile, Payrules, Scheduler and Advanced Scheduler.
  • Partnered with management and ETime/Kronos Administrators to reduce issues from the Kronos timekeeping system and to improve interfaces with ongoing assessments.
  • Have worked on HR Employee information maintenance from Oracle PeopleSoft to Kronos.
  • Responsible for all functional and technical support of Kronos ERP software including current live products (Kronos Workforce Timekeeper and HR/Payroll 7.0.
  • Incident requests include creating/modifying access, accruals, cross punching, employee groups, primary labor accounts, pay codes, pay rules, work rules, percent allocation rules.
  • Add Managers in Kronos and configure Manager Access and respond to emails and voice mails resolving Kronos issues.
  • Handled Remedy tickets regarding anything on the Kronos cloud server.
  • Troubleshoot hardware and software issues using Remedy Ticket system.

Kronos Business Analyst

Confidential

Responsibilities:

  • Provided functional support, analysis, and direction for Payroll, Benefit, and Time and Labor modules.
  • Developed and delivered system documentation to end users.
  • Managed HCM service provider. SAP HCM Modules were OM, PA, TM and PY. Also used SAP Benefits and Tax Reporter. Also, configured in the IMG when needed.
  • Evaluated and standardized all pay rules, work rules, pay codes, accruals, scheduler, and policies through organization.
  • Developed interface from Kronos Confidential, attendance to HMS payroll for attendance reporting.
  • Installed, supported, and configured Kronos applications to include Confidential Scheduler for Optimized Scheduler, Confidential .
  • Experienced in implementing and configuring Kronos scheduler, accruals and attendance modules.
  • Expert in Confidential Connect/Integration Manager, Time & Attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting.
  • Assisted developers in writing of complex SQL queries to resolve data issues in source system databases.
  • Served as a resource on best practices and domain knowledge in the Payroll Time and Attendance space.
  • Experienced in maintaining and configuring Kronos Confidential and Absence Manager including basic schedules, pay codes, work rules and labor levels.
  • Created database queries (SQL, PL/SQL etc.) with Oracle and other databases

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