IT Configuration Advisor Resume Virginia Beach, VA - Hire IT People

SKILLS AND EXPERIENCE:

Kronos Workforce Central (WFC) v6 - 8.1

Accrual Profiles & Policies

Balance Cascades

Pay Rules & Work Rules

Pay Code Distribution Tables, Zones, Overtimes

Kronos 4500, InTouch, & Touch ID Terminals

Workforce Integration Manager (WIM)

Device Manager (WDM)

Setup Data Manager (SDM) & XML

Function Access Profiles

Hyperfind Queries

MS SQL / Oracle

EMPLOYMENT HISTORY:

Confidential, Virginia Beach, VA

IT Configuration Advisor

Responsibilities:

Analyzed existing client systems, interface requirements, business process and operational needs
Created design documentation for new Pay policies, Accrual policies and Interfaces
Configured and tested new pay rules, accrual rules before handing off for client acceptance testing.
Partnered with clients and internal stake holders to insure successful project deployment
Provided technical mentoring and consulting to co-workers

Confidential, Virginia Beach, VA

Kronos Analyst

Responsibilities:

Assisted with migrating an existing WFC 6.1 environment to a consolidated 6.3 environment.
Collaborated with HR and Payroll to create task list and timelines
Advised WVUH Kronos team how to create new Navigators and provide guidance with clock setup and configuration

Confidential, Virginia Beach, VA

Kronos Support Analyst

Responsibilities:

Provided remote backfill support and administration for Workforce Central 6.3 to First Health of the Carolinas in Pinehurst, NC
Served as technical subject matter expert for Kronos Workforce Integration Manager, Timekeeping/Attendance, Advanced Scheduling
Addressed system concerns for Kronos end-users.
Troubleshot and resolved Kronos errors and other system issues.

Confidential, Virginia Beach, VA

Kronos Support Analyst

Responsibilities:

Provided remote support and administration of Workforce Central 6.3 to Saint Luke’s University Hospital in Bethlehem, PA
Assisted timekeepers and mangers with employee timecard and scheduler issues.
Investigated and resolved employee import errors in the Transaction Assistant
Maintained Organizational map. Added new locations and jobs as needed. Updated lookup tables used by WIM interface to assign Scheduler license.
Troubleshot and resolved issues with Series 4500 and InTouch terminals
Trained ST Luke’s System Analyst on Kronos administration

Confidential, Virginia Beach, VA

Kronos Support Analyst

Responsibilities:

Provided remote support and administration of WFC 6.1 to First Group of America / Greyhound US/ Greyhound Canada
Updated pay and accrual rule configurations for new union contracts
Installed Workforce Service packs
Automated the percent allocation and adjustment rule update process by creating a WIM interface to upload changes from a CSV file
Created user accounts for time keepers and managers.

Confidential, Norfolk , VA

Systems Integration Analyst

Responsibilities:

Provided day to day support and administration of Kronos Workforce Centra
Configured new pay and accrual rules for new Schenker Logistics contracts
Optimized pay code tables and paid code distribution tables to simplify future policy changes.
Assisted Payroll with Kronos interfaces and pay calculation issues.
Worked with Corporate I/T and vendors to ensure I/T and telecom operations of the Norfolk finance offices.
Worked with the purchasing department to procure new I/T assets
Resolved I/T issues reported by office personnel