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It Configuration Advisor Resume

Virginia Beach, VA

SKILLS AND EXPERIENCE:

Kronos Workforce Central (WFC) v6 - 8.1

Accrual Profiles & Policies

Balance Cascades

Pay Rules & Work Rules

Pay Code Distribution Tables, Zones, Overtimes

Kronos 4500, InTouch, & Touch ID Terminals

Workforce Integration Manager (WIM)

Device Manager (WDM)

Setup Data Manager (SDM) & XML

Function Access Profiles

Hyperfind Queries

MS SQL / Oracle

EMPLOYMENT HISTORY:

Confidential, Virginia Beach, VA

IT Configuration Advisor

Responsibilities:

  • Analyzed existing client systems, interface requirements, business process and operational needs
  • Created design documentation for new Pay policies, Accrual policies and Interfaces
  • Configured and tested new pay rules, accrual rules before handing off for client acceptance testing.
  • Partnered with clients and internal stake holders to insure successful project deployment
  • Provided technical mentoring and consulting to co-workers

Confidential, Virginia Beach, VA

Kronos Analyst

Responsibilities:

  • Assisted with migrating an existing WFC 6.1 environment to a consolidated 6.3 environment.
  • Collaborated with HR and Payroll to create task list and timelines
  • Advised WVUH Kronos team how to create new Navigators and provide guidance with clock setup and configuration

Confidential, Virginia Beach, VA

Kronos Support Analyst

Responsibilities:

  • Provided remote backfill support and administration for Workforce Central 6.3 to First Health of the Carolinas in Pinehurst, NC
  • Served as technical subject matter expert for Kronos Workforce Integration Manager, Timekeeping/Attendance, Advanced Scheduling
  • Addressed system concerns for Kronos end-users.
  • Troubleshot and resolved Kronos errors and other system issues.

Confidential, Virginia Beach, VA

Kronos Support Analyst

Responsibilities:

  • Provided remote support and administration of Workforce Central 6.3 to Saint Luke’s University Hospital in Bethlehem, PA
  • Assisted timekeepers and mangers with employee timecard and scheduler issues.
  • Investigated and resolved employee import errors in the Transaction Assistant
  • Maintained Organizational map. Added new locations and jobs as needed. Updated lookup tables used by WIM interface to assign Scheduler license.
  • Troubleshot and resolved issues with Series 4500 and InTouch terminals
  • Trained ST Luke’s System Analyst on Kronos administration

Confidential, Virginia Beach, VA

Kronos Support Analyst

Responsibilities:

  • Provided remote support and administration of WFC 6.1 to First Group of America / Greyhound US/ Greyhound Canada
  • Updated pay and accrual rule configurations for new union contracts
  • Installed Workforce Service packs
  • Automated the percent allocation and adjustment rule update process by creating a WIM interface to upload changes from a CSV file
  • Created user accounts for time keepers and managers.

Confidential, Norfolk , VA

Systems Integration Analyst

Responsibilities:

  • Provided day to day support and administration of Kronos Workforce Centra
  • Configured new pay and accrual rules for new Schenker Logistics contracts
  • Optimized pay code tables and paid code distribution tables to simplify future policy changes.
  • Assisted Payroll with Kronos interfaces and pay calculation issues.
  • Worked with Corporate I/T and vendors to ensure I/T and telecom operations of the Norfolk finance offices.
  • Worked with the purchasing department to procure new I/T assets
  • Resolved I/T issues reported by office personnel

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