PROFESSIONAL SUMMARY:

• 9+ years of professional IT Experience including 3+ years’ experience in Salesforce as a Developer and Administrator with experience in developing & supporting CRM applications and 5 years’ experience in PeopleSoft HCM.
• Expertise in standard Salesforce configuration & Customization that include Validation rules, Assignment rules, Auto - response rules, workflow rules, Escalation rules, Sharing rules, Processes, Flows, page layouts, Record Types as per application requirements.
• Administered and configured Salesforce Users, Roles, Profiles, Permission sets, Public Groups, Queues and Data Management, Reports, Dashboards, Actions, Tasks and Events.
• Worked on Administering Tools like Data Loader and Data Import Wizard.
• Thorough knowledge in the security and sharing model.
• Experience in Backend programming using Apex, Triggers, Scheduler, Web services, Batch Apex.
• Experience in creating Salesforce Lightning Components, Apps, Controllers and Events.
• Experience in Agile methodology, Agile sprint tasking and management using Jira, Azure.
• Implemented Salesforce Shield - Event Monitoring, Transaction Security Policies, Configured and customized the Einstein Analytics Event Monitoring App.
• Proficient in dealing with the functionalities related to the Marketing, Sales and Service clouds.
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.

TECHNICAL SKILLS:

Salesforce API tools: Visual Studio Code, Apex Explorer, Offline Edition, App Exchange Data Loader

SFDC: Apex Triggers, Classes, Batch/Schedulable/Queueable ClassesApex Custom Controllers and Extension, Visual force (Pages, Components & Controllers)Validation Rules, Workflow rules, Sharing rules, Assignment rules, Escalation rulesProcesses, Flows, Dashboards, Reports, Custom Objects, Force.com Eclipse IDE Plug-inApex Web Services, Apex Explorer, Sandbox development and testingApex Data Loader, Git, SOQL, SOSL, Salesforce Identity Management.

Salesforce Tools: Data Loader, Wave Analytics, Workbench

Languages: Apex, C, Java Script

Database: MYSQL, SQL Server 2008/2012, Confidential 10g, 11g

Web: HTML, XML, CSS, JavaScript, SOAP Web Services, WSDL

Platforms: Windows server 2003/2008/2012 R2, Red Hat Linux

WORK EXPERIENCE:

Confidential, Dallas

Salesforce Administrator/Developer

Responsibilities:

• Involve in user story grooming sessions, provide design plans and estimate story points.
• Customize Salesforce org to support business processes.
• Admin activities - Create sandboxes, users, profiles, permission sets, custom objects, fields, page layouts, record types, validation rules, sharing rules, workflows, assignment rules, approval rules.
• Develop Apex programs - triggers, classes, batch classes, schedulable classes, queueable classes.
• Integrate Salesforce with various third-party systems using SOAP and REST APIs.
• Create Visualforce pages, custom/extension controllers.
• Developed various lightning components to improve the user experience.
• Maintain Salesforce standards by following the governor limits.
• Deploy Salesforce components to various sandboxes using AutoRABIT and changeset.
• Support production issues on daily basis.
• Train end users on the newly developed applications.
• Salesforce Health Check - validating critical Security Settings and apply the required settings.
• Salesforce Critical Updates - review the critical updates to see how they affect the customizations.
• Implemented Salesforce Shield - Event Monitoring and Transaction Security Policies on various objects.

Environment: Salesforce.com, Force.com Sandbox, Apex, Lightning Components, JavaScript, CSS

Confidential, New York

Salesforce Developer

Responsibilities:

• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Worked on Custom objects, Page layouts, Validation rules, Custom settings, Custom meta-data etc.
• Worked on Approval Process, Email-to-Case, Workflows, Process Builder.
• Developed Apex triggers, classes, Controller classes and Apex Batch classes to handle bulk logic.
• Designed Roles, Profiles, Permission-sets based on Organizational role hierarchy. Implemented Record-Level security, Field-Level security and configured their sharing settings.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Customized Dashboards and Reports as per the business needs.
• Designed workflow rules and specify related tasks, time triggered tasks, email alerts, filed updates to enable business logic.
• Worked on optimization of test classes and increased code coverage for complex classes.

Environment: Salesforce.com, Force.com Sandbox, Apex, Lightning Components, JavaScript, CSS

Confidential

Principal Consultant

Responsibilities:

• Handled end to end requirements gathering, fit gap analysis, configuration, test script creation, cutover planning and Post Go Live support
• Developed online customizations as per business needs to provide an end-to-end integration
• Involved in migration of the projects to qualification environment and delivering the final packages to be installed in client environment
• Involved in developing test plans and test scenarios for various modules of HCM and FSCM Application to ensure proper business compliance
• Created Technical design document and Unit test document for all the processes developed
• Integrated FIN system with HCM systems using Web Services (Integration Broker)

Environment: PeopleSoft v8.4, v9.2, Tools v8.48, v8.55, Confidential Database 11g