Manager Resume
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PROFESSIONAL EXPERIENCE
Confidential
Manager
Responsibilities:
- Manages end to end T&E compliance and financial reporting KPIs, both domestically and globally, to influence and drive cost savings initiatives
- Implements and publishes Global Travel, Security and Corporate Card (AMEX) policies, procedures, regulations, and legislation
- Excels at liaising between business and technical areas to achieve sustainable organizational goals, while meeting critical deadlines
- Assists in outsourcing strategies such as bidding, vendor assessment, RFP, contract budgets & services scoping
- Maintains relationships with global suppliers ensuring travel related services meet or exceed contractual obligations and customer needs
- Continually reviews sourcing strategies, using current market research, to help streamline processes that affect: supplier information/products, payment terms and tax inefficiencies
- Communicates effectively with C - Suite Executives, providing guidance on all aspects of Global Travel Operations
- Administers the forecasted fiscal year travel budgets for each department within Lupin in excess of $6.5M
- Develops detailed plans, goals and business objectives for the short and long-range implementation projects
- Oversees Financial Shared Service Center team to ensure accuracy with travel auditing, and day to day travel operations.
- Manages the configuration, data migration, implementation of Concur, various ERP systems, TMCs and payment systems
- Provides formal, hands-on and ad hoc training to support learning and development
- Knowledge of the Concur reporting solution with the ability to write queries and develop reports
- Works directly with GL and AP team to provide support for: monthly, quarterly and yearly financial close calendar in SAP
- Proficient in Microsoft Office Suite, Google Suites, SAP, Concur, DTS, and ConcurGov
Confidential
Global Travel and Expense Specialist
Responsibilities:
- Participates in the month-end close process and complete travel expense close-related activities
- Resolves expense report discrepancies or issues; research and explore answers and alternative solutions; implement solutions; escalate unresolved problems
- Assists with on-boarding and training employees on how to enter expense reports into SAP Concur
- Evaluating, analyzing and interpreting policies to resolve complex financial management problems
- Coordinates with the accounting team to ensure diligent processing of expense reports Corporate Credit Cards (VISA)
- Manages day-to-day operations of the corporate credit card programs including issuance, cancellation and replacement of cards, review and maintenance of card restrictions, credit limit and resolving customer service and technology issues
- Supervises global office travel admins to ensure the travel process is streamlined effortlessly across all entities
- Reviews, reconciles and processes credit card invoice for payment
- Interface with corporate Travel Management Company (TMC) and global travel offices to create best practices and resolve issues
- Negotiates and bids on all travel-related contracts to optimize travel policy and program compliance, spend visibility, employee satisfaction and cost savings
- Checks fund balances and creates and receives requisitions; manages purchase orders and corresponding records while ensuring the correct coding of expenditures involving travel, entertainment, services, equipment, training, and supplies.
- Manages all implementation projects to completion with third-party suppliers, including but not limited to: Travel Systems, Passport and Visa Services, and Credit Card Companies
- Assists with expenses report system setup, testing, implementation/roll-out and training and troubleshooting system issues in collaboration with outside vendors/consultants
- Ensures WRI’s compliance with our Duty of Care/Loyalty responsibility and facilitating the necessary processes and systems to make it simple for Staff to comply with their responsibility
- Prepares corporate card spend analysis and other ad hoc reports for management and staff
- Manages budgets to include formulation, execution, reporting
- Performs reconciliations amongst credit card issuing bank, SAP Concur expense management software, Cognos/Deltek Intelligence, and other assigned GL accounts
- Serves as a backup accounts payable accountant
Confidential
Accounting Technician
Responsibilities:
- Agency/Organization Program Coordinator (VA/DOD) for Travel Department, managing interagency liaison functions.
- Manages US Bank/Citi Bank government travel credit card program (CBA) to reconcile account balances and records.
- Decreased delinquency notifications and accounting rejects in the Financial Management System by implementing monthly reviews of bank reports
- Perform a final review of all travel documents maintaining 98 % accuracy of manual requirements
- Corrects, edits, and audits fiscal errors associated with specific departmental budgets
- Lean Six Sigma/Rapid Improvement Events team member assisting VA employees to improve workflow and streamline new data processes
- Provides support for creation or travel reports to ensure proper routing for approval chain
- Certifies fund availability to cover all initiations, commitments and obligations pursuant to the Financial Management Systems instruction guide and daily report
- Train approximately 200-250 managers and employees per year on all aspects of the ConcurGov and the Defense Travel Management system (DTS).
- Administers orientation for all new hires, adhering to all Federal Travel Regulations (FTR), and Joint Travel Regulations (JTR)
- Point of contact relating to all Fund Control Point budget reviews in excess of $20M
- Senior travel officer, managing all facets of the electronic travel system ConcurGOV, E2 and DTS for foreign travel and foreign visitor access programs
- Initiate contact with other Federal agencies, financial institutions or private vendors to exchange information and resolve discrepancies
- Routinely handles program audits, projects and studies
- Researches, interprets, analyzes, and applies regulations, policies, procedures and legal decisions and issuances regarding the full range of financial and commercial services
Confidential
Administrative Officer
Responsibilities:
- Served as point of contact for activities relating to facilities, office automation, information technology, organization, correspondence, security, and other administrative inquiries for USS Tranquility 1007
- Provided advice and guidance to management and staff on human resources, budgeting/finance, procurement/contract activities and facilities services
- Appointed Department Security Officer, handling all department security issues related to: credentialing, program access and account revisions for current and on-boarding personnel
- Reviewed and provided training to Department of Defense and civilian staff to maintain compliance with educational/training requirements
- Routinely researched VA Handbooks regulations and policies to provide information related to the day to day clinical operations
- Participated in Core Value Stream projects which impact both the VA and Military campuses