PERSONAL PROFILE:
A technical prince2 practitioner banking software delivery lead, who has the passion, discipline, and agility to assimilate comprehensive scientific, technical and business concepts from people with different backgrounds. Having supervised and managed numerous teams globally in several industries, which have included telecom, FMCG, media and communications, human resources, oil and gas, banking, retail and fashion, electronic payments and health to achieve set project goals together with strong technical leadership, analysis, design and delivery skills, which has included complex systems integration, bespoke software development and enterprise package customisation and deployment.
KEY STRENGTHS:
Technical systems design | project management implementation and delivery | CRM | ERP | salesforce.com | ADM201 | platform app builder | cloudcraze software | Confidential banking operating system | lightning platform design | commerce and financial cloud | minimum viable product design | product information management | headless and attribute driven ecommerce | storefront and checkout software design and licencing | slack | revenue optimisation | order management | product management and configuration | mavenlink | confluence | jira | lucid charts | splunk | magento | agile and kanban software deployment | scrum | epayments and shopping cart technology platform design, implementation, configuration and deployment | client training | b2b/b2c/b2b2c software deployment and configuration | amazon web services | single sign on configuration and design | RESTful APIs | BSS telecom configuration | Microsoft products | BPMN2 | requirement engineering and solution design | presentation and negotiation | team building dynamics | cloud systems | software as a service | platform as a service | social media strategy formation and consultation | stakeholder engagement and retention | communications | digital channel systems transformation and delivery | omni channel, cross channel and multi channel service delivery | system integrators and channel partner negotiations and delivery |
SKILLS MATRIX:
Technical architecture | solution architecture | business setup and development | startups | business and IT consultancy and alignment | shopping cart configuration and design | ecommerce applications | systems integration and development | epayments engine configuration and design | tokenization process and configuration | business modelling and analysis | enterprise solution development and delivery | multiple project delivery | governance and risk management | change management | leadership | conflict management | relationship management | team building and motivation | client relationship mentoring and training | customer success strategy and design | product training and webinar delivery | recommendations for IT industry best practices | collaboration | delivery of successful engagement programs | account management | channel management | social media commerce strategy and formation | mobile commerce | prince2 | ETL | PCI - DSS | GDPR | BSS telecom delivery | IBM bluemix | case and campaign management | mobile applications and front end technologies | business process mapping and modelling | AWS | JAVA | XML | HTML | RDBMS | oracle | web services
PROFESSIONAL CAREER HISTORY:
Senior Technical Partner Delivery Lead
Confidential
Responsibilities:
- I was focusing and responsible for assisting sales, marketing, product, engineering and technical delivery teams in configuration, customisation and delivery of Confidential SaaS based banking systems, products and service platforms, built natively on Confidential and Confidential, as well as, constructing long term global relationships with Confidential ’s strategic partnership teams to instruct and advise partner and system integrator resources.
Technical Success Delivery Lead
Confidential
Responsibilities:
- designed, configured, and delivered technical customer success data integration and automation workshops, requirements evaluations, designs, training and deployment of HRIS built people success SaaS based engagement platform, working closely with the senior business proprietors and HR directors across several global companies.
Technical Delivery Manager
Confidential
Responsibilities:
- I designed and delivered customer success strategies, workshops, requirement evaluations, code reviews, technical designs, training and deployment of cloudcraze b2b software systems built natively on Confidential engaging with clients, partners and system integrators provisioning the concierge consulting engagements; acting as a trusted adviser creating and supporting successful technology solutions for the organisational strategic vision and goals.
Technical Consultant
Confidential
Responsibilities:
- I participated in client formation strategy and designs, pre-sales and post-sales activities, solution design, requirement gathering, configuration, testing, and deployment for projects across EMEA regions, including epayment engine and shopping cart system design and deployment.
Strategy Business Lead
Confidential
Responsibilities:
- Managing and developing project and programme management assignments by attending trade shows and networking events, writing blogs, running the social media strategy and offering consultations.
IT Infrastructure Consultant
Confidential
Responsibilities:
- A contracting position in which I created, designed, governed, as well as, evaluated, analysed and managed, the full deployment of digital infrastructure based business and technology workplace transformation systems architecture across several industries.
Software Solutions Consultant
Confidential
Responsibilities:
- A contracting position in which I conceptualised, evaluated, analysed and project managed the full deployment of SaaS based GRC software solution programmes and services.
- Tools and systems utilised were, jira, salesforce, confluence, concur and Bizagi.
Strategy Consultant Lead
Confidential
Responsibilities:
- Created and established my own project and programme management consultancy in order to provide PMO and project based strategical consulting provisioning for the SMEs in London and the surrounding areas utilising own experiences in these system deployment and delivery project fields.
