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Technical Team Lead Resume


IT professional with over 18 years of experience with a history of integrating systems to streamline business processes. Excels in standardization of software, maintenance improvement, troubleshooting, and programming. Key strengths include technical project management, custom solution design, strategic planning, and interpersonal communication.








Red Hat Linux

Active Directory


Oracle/MySQL databases

Windows Server



Technical Team Lead


  • Lead support of Ellucian Banner suite of applications and partner supported solutions across multiple clients
  • Understand the impact a process change might have on the system and be able to guide process definitions accordingly
  • Liaise with assigned clients to best understand their systems needs and identify improvement opportunities
  • Understand component architecture relationships of Banner environments
  • Develop, coordinate, and implement plans to deploy new and upgraded technical solutions for the ERP
  • Manage change control activities associated with supported Banner suite of applications and supported partner solutions
  • Manage and execute projects as required
  • Provide guidance, leadership, and mentoring to DBA, Applications, and OS teams
  • Develop and implement the backup, recovery, and cloning of all databases and application environments
  • Database and application installation, configuration and maintenance according to established best practices
  • Proactively monitor and optimize system performance using tuning, optimization, AWR, ASH, and other methods
  • Technical adviser providing detailed planning information to project coordinators for planning of service requests, implementation steps, corrective actions, upgrade recommendations and optimization steps for Oracle and Ellucian technologies and products
  • Scripts and/or automates common repeatable tasks across the spectrum of supported products and technologies
  • Participate in the development of automation with Ansible as well as engage on other DevOps related deliverables
  • Participate in 24/7 on - call support

Technical Architect / Services Experience Consultant



  • Provide technical project management oversite for implementations and migrations of Ellucian Banner and supported partner solutions both remote and onsite across the US including statewide systems
  • Coordinate with client and cloud resources
  • Support data migration, upgrade, and installation activities
  • Managed full environment recovery project from catastrophic virtual environment failure
  • Engage in continuous learning and adoption of new concepts, technologies and problem-solving
  • Participate in 24/7 on-call support
  • Installed and trained clients on Automic automation engine
  • Automated business processes through Automic

Confidential, Moorhead, MN & Remote

Senior Systems Specialist / Developer


  • Provide comprehensive systems analysis and IT project management for 113-acre college campus, supporting approximately 3,000 active users with an additional 10,000 previously active accounts
  • Sit as technical resource on multiple committees deciding Banner ERP direction and data standards for campus
  • Collaborate across departments to develop custom applications in Banner to suit their needs
  • Maintain Java code base for homegrown identity access management solution
  • Serve as the main technical resource for replacement of homegrown identity management solution with the Fischer Identity commercial solution
  • Test Banner 9 ERP deployments
  • Deployed internal GIT repositories for future Banner 9 customization management
  • Migrated physical Oracle Solaris servers to virtualized Red Hat Linux on VMWare
  • Collaborate on IT direction and best use of budget with the CIO and other IT leadership
  • Implemented CAS (Central Authentication Service) through Ellucian Ethos Identity
  • Work closely with other IT management to define IT direction on campus
  • Train junior systems administrators
  • Train department staff on new functionality in Banner deployments

Systems Administrator



  • Standardized Oracle Solaris basic server configurations to simplify management
  • Instigated structured patching practices
  • Migrated primary file sharing systems from Apple to Windows/Linux
  • Maintained integrity of Luminis portal and Moodle online learning system

Lab Administrator / Desktop Support



  • Managed over 1600 Windows and Apple computers
  • Improved maintenance and imaging processes
  • Advised Desktop Support Manager on budget needs for computer labs

Confidential, IA

Field Engineer


  • Wrote code for programmable logic controllers for master control panels in water filtration plants
  • Monitored electrical wiring and performed on-site checkups at installations around the country
  • Conducted communication between management team, electricians and contractors, and clients

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