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Salesforce Technical Architect/lead Developer Resume

PROFESSIONAL SUMMARY:

  • 14 Years of extensive experience in Analysis, Design, Development, Testing, Deployment, & Documentation using various Platform & Technologies which include 6+ years of experience in core Salesforce Implementation & Development.
  • A passionate developer, trainer, blogger with excellent communication skills, problem solving and inter - personal skills with an avid interest in learning and adapting to new technologies.
  • Having extensive experience in developing solutions for Salesforce Sales Cloud, Salesforce Service Cloud
  • Having extensive experience in configuring Omni Channels and developing Custom Skill Based Routing Solutions
  • Having extensive experience in delivering CTI (Computer Telephonic Integration) based solutions with Salesforce
  • Having extensive experience in developing Einstein Bots for Service Cloud based on Salesforce Intent, Apex Integration, Flow Integration
  • Having extensive Salesforce Experience in Designing, Implementing, Managing & Delivering a vast variety of Business Solutions across a variety of business verticals like Manufacturing, Banking & Financial Services, Insurance
  • Having extensive experience in delivering End-to-End Business Solutions using both Waterfall & Agile Methodologies
  • Conducted Salesforce Workshops for the development team Size (15)
  • Salesforce Development Strategies & Best Practices
  • Overcoming Gaps in Requirement Analysis & Design
  • Force.com Integration Capabilities
  • Migration Specialist with multiple Cloud Platforms like Salesforce Cloud CRM, Microsoft Cloud Offerings. Lead & deliver successfully a number of migration projects on Salesforce from IBM Mainframe (AS/400), Lotus Notes, SharePoint, Custom LOB Solutions, Legacy CRM Systems
  • Having extensive experience in delivering solutions API (REST/SOAP) based on external integration with Microsoft SharePoint, SAP Business One, CISCO Cloud Solutions, Microsoft Cloud Services
  • Having extensive experience in developing Salesforce Lightning Web Components, Aura Components, JavaScript Enabled Actions, Visualforce Pages
  • Having extensive experience in Migrations: Aura To LWC, Visualforce Page To Aura or LWC
  • Having extensive experience in developing declarative solutions using Login Flows, Lightning Flows, Process Builder, Workflows, Lightning Pages, Validation Rules, and Outbound Messages etc.
  • Having extensive experience in developing business logic (Triggers, Apex Classes, Apex Test Classes) using APEX Programming Language
  • Having extensive experience Deployment using Change Sets & Visual Studio Code IDE - DX Projects
  • Having extensive experience in delivering End-to-End Analytics Solutions using Salesforce Einstein Analytics Platform
  • Exploring Salesforce Einstein Discovery Platform (AI) to evaluate possibilities of future integrations
  • Expertise in development of Customer Facing Sites, Salesforce Interfaces using modern Web Technologies like Bootstrap, CSS3, JQuery, HTML5
  • Having in-depth knowledge on Salesforce Security Model
  • Expertise in Data Management using Data Import Wizard & Data Loader Application
  • AI Using Python - (Image Recognition, Speech to Text, Predictive Trends, Classification Problems, Clustering)
  • Having experience in developing & delivering AI enabled data sources for analytics. Used Python libraries to develop algorithm to evaluate predictive trends, image recognition, Speech to Text (Google Speech API)
  • Neural Net & Deep Learning Using Tensorflow- (Exploring)
  • Exploring Deep Learning with Neural Network by making use of Tensorflow. Trying to learn how we can train the complex Neural Network Models to solve more realistic human-machine interaction scenarios
  • Having extensive experience in developing & delivering analytics projects right from scratch. Developed custom connectors for Mainframe, Salesforce, HTTP Web Services to provide federated datasets for Einstein Dashboards
  • Having extensive experience in developing & delivering high end data visualizations using Power BI. Used following data connectors as data sources - SharePoint Online, Web Scraping, REST Based Web Services, Integration With R
  • Having extensive experience in developing high end data visualizations using Tableau. Used following data connectors as data sources - Salesforce, SharePoint, CSV, Excel, SQL Server, OData Web Services, DB2
  • Having expertise in developing SharePoint Custom Apps using JavaScript Client Object Model & REST API with OData Queries, SharePoint Designer Workflows, Visual Studio Workflows, Nintex Workflows 2013, Apps/Solutions using Client Scripting Frameworks - JQuery, Knockout, No Code Solutions using Business Data Connectivity Services, Custom Solutions using SharePoint Search Services
  • Having expertise in Customizing SharePoint List Layouts using JSLink, Reporting Solutions using Google Charts API, In Browser Functionalities using Content Editor Web Part, JSOM, JQuery & REST API, Productivity Tools - SharePoint Designer, SharePoint Manager, Fiddler Web Proxy, Visual Studio, ULS Viewer, U2U CAML Builder
  • Having experience in developing Workflows for O365 & SharePoint Online using Microsoft Flows, SharePoint Custom Apps using JSOM based solutions for SharePoint Online, PowerShell based automation modules for managing SharePoint Online Sites, automation modules for managing Office 365 artifacts

WORK EXPERIENCE:

Confidential

Salesforce Technical Architect/Lead Developer

Responsibilities:

  • The role of this project is to provide CMA API Integrations with Salesforce, interfacing data on Salesforce UI using Custom Callout Development.
  • Client Meetings, Demos & Presentations, Requirement Analysis, Effort Estimations Breakdown, Daily Status Call
  • Technology Selection, Finalize Development Strategies in line with Business Needs, Prepare Technical Architecture translating business needs
  • Mainframe Integration, CMA Reconciliation, CMA Suppression, CMA Data Source Integration, Case Management, Escalation Management, DQC Integration, Audit & Alerts, Data Reconciliation Postings

Environment: Salesforce Service Cloud, Lightning, Aura Components, Lightning Flows, Mainframe, CMA Middleware

Confidential

Salesforce Technical Architect/Lead Developer

Responsibilities:

  • Client Meetings, Demos & Presentations, Requirement Analysis, Effort Estimations Breakdown, Daily Status Call
  • Technology Selection, Finalize Development Strategies in line with Business Needs, Prepare Technical Architecture translating business needs
  • Salesforce - NICE Integration, Know Error Database (KEDB): Salesforce - NICE Integration, NOC Morning Report Automation, Sundown Approval Process, Software Onboarding Request & Approval Process, File Share Space Reclaim Process, File Share Auto-Follow Up Email Notification, File Share Remediation Auto Cleanup, After-Market Service Portal
  • Migrated 20 Database, Migrated over 100 Applications with No Customization, Migrated over 200 Applications with Custom Forms
  • Invoice Approval Process, NOC Morning Operators
  • SharePoint - Tableau Data Sync Manager, Record Profile Permission Management, PRPO Report Email Automation, L4 Report Automation, VROps Auto Sync, Tufin Auto Sync

Environment: & Technologies: Salesforce Sales Cloud, Salesforce Service Cloud, Lightning Flows, Process Builder, Automation Jobs, Mainframe, SharePoint, JavaScript/JQuery, PowerShell, Tableau 10.0.1, Lotus Notes, .Net

Confidential

Salesforce Technical Architect/Lead Developer

Responsibilities:

  • Client Meetings, Demos & Presentations, Requirement Analysis, Effort Estimations Breakdown, Daily Status Call
  • Technology Selection, Finalize Development Strategies in line with Business Needs, Prepare Technical Architecture translating business needs
  • Service Requests Application, Inventory Viewer Application, Parts Procurement Application

Environment: & Technologies: Salesforce, Classic, Lightning, Aura Components, Visual Force

Confidential

Automation Architect/Lead Developer

Responsibilities:

  • Client Meetings, Demos & Presentations, Requirement Analysis, Effort Estimations Breakdown, Daily Status Call
  • Technology Selection, Finalize Development Strategies in line with Business Needs, Prepare Technical Architecture translating business needs
  • Fault Detection Framework, Data Cleansing Framework, Data Archival Framework

Environment: & Technologies: PowerShell, SharePoint 2010, ASP.Net, SQL Server 2010

Confidential

Salesforce Developer/SharePoint Architect

Responsibilities:

  • Client Meetings, Demos & Presentations, Requirement Analysis, Effort Estimations Breakdown, Daily Status Call
  • Technology Selection, Finalize Development Strategies in line with Business Needs, Prepare Technical Architecture translating business needs
  • User Profile, Promotions & Events
  • User Profile Service, Utility Service
  • Data Catalog Service, Metadata Configuration Service, Content Validation Service

Environment: & Technologies: Salesforce, SharePoint 2010

Confidential

SharePoint Technical Consultant

Responsibilities:

  • Daily Status Call
  • Code Development, Deployment Management, Build Management
  • Request Management, Mange Views

Environment: & Technologies: SharePoint 2010, C#.Net, SQL Server 2008R2, Visual Studio 2010, JQuery

Confidential

.Net Consultant

Responsibilities:

  • Code Development, Deployment Management, Build Management
  • Web Forms like Fee Structure, Generate Fine, Entrance Exam etc., Participation in database design creation, Stored Procedures, Crystal Reports, Staff-Student Dash Board, TestPrep Zone

Environment: & Technologies: C#.Net, SQL Server 2008, ASP.Net 3.5, Visual Studio 2008, JavaScript

Confidential

ASP.Net Developer

Responsibilities:

  • Code Development, Testing
  • Code development using C# and ASP.Net., Mapping Masters like Banks, Types, Groups, Payment Terms etc., XML Integration Engine for Financial Consolidation, Value Mapping Tool used to map masters across Entities, Confidential Configuration and Deployment Wizards, Designed and implemented store procedures for complex business logic using SQL Server, Perform Bug fixes and code optimization, Testing of application - unit testing and testing of UI, Used Visual Source Safe for configuration management, Development of financial consolidation reports using XSLT and Active X controls, Development of Stock Reports using SSRS, Development of Legal Reports like RG23D using SSRS

Environment: & Technologies: C#, ASP.Net, SQL Server 2005, SAP B1 UI and DI API, Visual Studio 2008, JavaScript, Ajax

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