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Business Development Consultant Resume

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SUMMARY:

  • 39 years of managerial work experience
  • 27 years of experience in Canada working with people from diverse socio - economic and multicultural background as senior advisor, mentor, projects and programs consultant as Liaison Community Resources.
  • More than 19 years of SAP R/3 SD and more than 4 years of SAP R/3 MM
  • 11 years of SOX (Sarbanes Oxley), ISO and TL9000 audit compliance, writing and documenting order management job aids and training materials

SKILLS:

Window XP 2003, MSWord, Advance Excel, Netscape Communicator, Outlook, Internet Explorer, NetMeeting, Meeting Maker, SAP 4.6C SD BW MM AR, Oracle 11i, SAP-EDI-SAP, Oracle-EDI-SAP, SAP-EDI-Workflow, SAP Vendor Managed Inventory, Collection Management System, Common Document Management System, Global Performance Management Tool, On-Line Time Sheet (ADP,Lawson & Ezlabor), ePO Log, ePIC, ELF, STARS and QAD business system.

WORK EXPERIENCE:

Confidential

Business Development Consultant

Responsibilities:

  • Business critical applications - Cloud migration - Security
  • IT outsourcing services - Market solutions

Senior Manager, SAP MM/SD

Confidential

Responsibilities:

  • Ensure that all data is captured accurately and stock balances are fine.
  • Monitor all transactions and seek approval for changes where necessary.
  • Process orders in an efficient manner, actively providing updates to locations if there are any delays or any potential issues, Ensure all GRN’s are processed on time and all STOs (stock transfers) are done on time and in line with the company policy.
  • Ensure proper capture of all stock movements; local bulk sales, export bulk sales, site transfers, sales posting and proper documentation where necessary.
  • Maintain a tracker all Imports and exports, ensure Orders, POs and price approval in ERP is done for Ghana and provide the appropriate approvals where needed.

Senior Manager, SAP MM/SD

Confidential

Responsibilities:

  • Monitored our ERP SAP MM/SD P2P (procure to pay) process improvement to meet our business requirements.
  • Understand a key major challenge for many global companies is in the areas of improving efficiency in P2P (procure to pay) process so that information is captured and used effectively.
  • Have locations strictly adhere to the company policy on SAP P2P (Procure to Pay) guidelines and processes.
  • Encouraged the team to seek regular on-line support in order to get issues resolved in a timely manner and stay compliant
  • Reinforced daily on SAP system 4 internal audit controls with 3 levels of approval based on the 3 way match when creating POs, adding Cost, posting GRNs and capturing RSP (retail selling price). Level 1 Location Manager, level 2 Supply Chain Manager and level 3 Function/Location Head.
  • Coordinated with Dubai MDM team to resolve various product issues related to location product maintenance to complete procure to pay process.
  • Ensured UAT (User Acceptance Tests) are successful and proper training is provided to users. Focused on locations s kills development, training and cross training from within on wide range of internal processes and procedures for smooth vacation coverage.
  • Promoted daily virtual team work to improve efficiency, productivity and morale.
  • Supported open communication, developed within the team a process of inclusion ­on workload, priorities with delegation of authority for some lower level decisions making

Senior Manager, Sales Administration

Confidential

Responsibilities:

  • Promoted and support teamwork and used their skills to leverage the strength that each brings to the table
  • Trained and built a strong Order Management team that improved our KPI metrics based on our corporate core values (customer comes first, accountability, innovation, respect, teamwork)
  • Selected and continue to monitor daily upfront team, regional team and complex team
  • Aligned team leaders with strategic roles and responsibilities in order to provide daily information on team productivity and quality of work.
  • Promoted cross training within and outside the team
  • Supported shared resource optimization in order to address workload fluctuations
  • Worked with IT team on EDI/B2B enhancements, UAT on SAP SD QTC WBS (project orders) to drive efficiency, quality, productivity and cost savings, to improve time to book, on time delivery and cash collection Engaged IT to implement new utility mass change tool to address quarter end high volume.

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