Salesforce Admin Resume
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SUMMARY:
Highly skilled in troubleshooting hardware and software in desktops. Experience with customer support both on the phone and in person. Experience with Ticketing System.
SKILLS:
Technology Skills: SQL, Virtualization, Linux, Server AdministrationCISCO VOIP Desk PhonesMcAfee, Hardware and Software installation for PCs.
Salesforce Skills: Reports, Dashboards, User rolesSecurity profiles, Data Loader
EXPERIENCE:
Confidential
Salesforce AdminResponsibilities:
- Accepted into the Confidential Program, training in technical and business skills to become a Salesforce Admin.
- Achieved Trailblazer Mountaineer rank.
- Worked on many projects such as the Customize an Org to Support a New Business Unit project.
IT Intern
Confidential
Responsibilities:
- Provided Troubleshooting internet issues and voicemail issues for users.
- Configured CISCO VOIP desk phones for users.
- Helped users with their McAfee accounts on their company laptops.
- Helped users set their work email as well as their work password.
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