Sr. Technical manager Resume

SUMMARY

Experienced manager of professional team members, acting as a trusted coach and mentor.
Driver of successful project management efforts, engaging relevant stakeholders to achieve strategic goals on time and within budget.
Surpass clients’ expectations, in teams or independently. Comfortable working with clients and colleagues Confidential all levels.
Leverage DevSecOps and ScrumMaster® principles with Agile technologies and best practices to complete projects.
Trustworthy with an impermeable work ethic.

TECHNICAL SKILLS

Communication, Leadership, Time Management, Organization, Strategic Planning & Analysis, Goal Setting, Technical Architecture, Convergys, Telegence
Amdocs, Remedy, Quality Center (HP), IT Strategic Planning, Ericsson CBiO Interface & Application Integration, Change Agent, Systems Integration
Agile Project Management, Data Conversions, Rally/CA Agile Expertise, Granite Inventory, Wireline, Kenan, Marconi (Ericsson), Openet, Digital Route
HP IUM, Order Management & Activation, Business Process Transformation, Business Intelligence (BI) Reporting
Advanced Data Quality - Pre & Post Paid, Agile & Waterfall Approaches, JIRA, TDP

PROFESSIONAL EXPERIENCE

Confidential

Sr. Technical manager

Responsibilities:

Confidential

Sr. Technical manager

Responsibilities:

Cater to the needs of Confidential Business client to support development, QA, Release management with a team of 39 resources on shore and offshore model.
Oversee digital innovation, operating as a trusted coach and guide for staff teams and involved stakeholders
Estimate the LOE.
Liaise with Project Managers, Developers and system administrators to create, assess, test and launch phases of the SDLC
Create reporting tools and a data depository to measure procedural conformance and tool utilization via monthly metrics
Coordinate collaborative efforts of release; develop management standards, as well as identify new tools and technologies to develop release streams and builds
Oversee the release schedule and primary release milestones across programs; search and report on product release dependencies throughout projects.
Partners with the business to drive strategy, prioritization, approach, and goals of initiative.
Leads the delivery of large and complex technology solutions by providing leadership in analysis, design, and project and product management.

Confidential

Sr. Technical Architect/ Manager

Responsibilities:

Manage ordering and product configuration, contracted by Confidential to manage critical defects and review all phases of the solution process.
Prepares high level solution design presentations for leadership review.
Partners with Senior leadership to define technology strategy approach for initiatives and to provide recommendations on scope delivery phasing/work streams
Oversee the architectural design of 6-7 large projects concurrently, all involving a heavy reengineering process
Guide SE, QA and Developers to resolve design issues as they arise
Engage in a weekly meeting with architects to discuss vital solutions for large estimation.
Drive process development for defect lifecycle, along with efficient solution engineering methods
Approve solution estimation based on the design and submitted by the vendor
Lead DevSecOps onboarding for OMS and EPC and Enterprise Table Management
Examine design documents and approve the solutions proposed by Amdocs
Designed and spearheaded the effort for an Independent Offer Management Platform (IOP) in Microservices
Played an integral role in the Confidential &T DirecTV conversion to a singular billing platform, one-enabler billing, OMS, CRM and EPC