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It Support/transition Analyst (ao) Resume

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SUMMARY

  • Senior professional with well - rounded organizational skills and life cycle project experience (Agile/Scrum, Waterfall, SDLC) in: Financial (Brokerage, Banking/MF, Pension, Trust, Accounting (AR/AP), Corporate Actions), Warranty, Human Resources, Benefits area (401K, Medical, Deferred/Supplementary compensation, Flexible Spending), International Operations, Shipping, Health/Life Insurance and Pharmaceutical Benefits Management (PBM) applications.
  • Absolute confidence with technology and technical architectures, as well as practical adaptation and functional deployment of enterprise technology solutions using business intelligence tool such as Micro-STRATEGY, COGNOS and Business Objects.
  • Strong leadership skills and solid understanding of project management principles in the technology domain; high level of drive and assertiveness with cross-domain/functional knowledge, deep understanding of the tech-landscape leveraged by Client.
  • Expertize in delivery methodologies and deployment of the Infrastructure new and reengineered patterns; identification of architecture components for reuse across the enterprise; conceptually, logically and physically depict the enterprise information;
  • Extensive leading/technical/business/analytical experience including research, analysis, planning, designing, coding, testing, documenting, training, QA, implementation, and production support of IT systems with MULTILANGUAGE programming and complex DATABASES (IMS/IDMS/DB2/ORACLE/SQL-SERVER) under OS/MVS/XA/ESA, AS400, DOS/UNIX, and HOD (Host on Demand) environments with VISUAL/CWI/GUI front-end and MDI, DB2 Connect, BRIXTON, MS Gateways, Web-Sphere servers.
  • Expert knowledge in: MVS/TSO/ISPF/CLIST, COBOL, SQL, QMF, SPUFI, PLATINUM, CHANGEMAN, ENDEVOR, REXX, CSF, AFP, JCL, CICS/CWI, DB2, Messaging (SWIFT, MQ, TDQ, NDM, TCP/IP, SFTP, XML), VSAM/ISAM/HISAM in the wide range of applications.
  • I n-depth hands-on experience in Data Analysis, Data Profiling, Data Quality Rules Development, Testing, Sybase, TERADATA SQL and Database Packages also in DQ Rules Development, Unstructured Data Analysis, Custom Profiling, Reusable Transformations, ETL Transformations, ETL Workflows, Performance Tuning using INFORMATICA and IB Initio Data Quality and MIPS reduction.
  • High-level understanding of the business rules and priorities, strategies and current capabilities, delivering quality artifacts;
  • Excellent communication skills across all levels; ability to communicate complex, technical concepts to executive staff, business sponsors and technical resources in clear concise language that is the parlance of each group including mentoring staff members;
  • Strong client management and negotiation skills also to mediate opposing viewpoints and articulate the advantages of a technology solution. A dynamic, engaging presentation style that commands respect and inspires confidence, earns trust.
  • Experian working in tight deadlines, handling work pressures to accomplish deliverables/releases with stakeholders.

TECHNICAL SKILLS

HARDWARE: & IBM 370/390-Series, IBM ES3081, 3084, 3090, 43XX, 9XXX, IBM S/88; 36, AS-400, PC and CLIENT Servers Boxes

SYSTEMS: OS/MVS/XA/ESA, Z/OS-90/VSE/VM, SYNON-2E, DOS/OS2, UNIX/LINUX, WINDOWS/ALL

LANGUAGES: SQL, PL/SQL, NATIVE-SQL, COBOL/COBOL-370/COBOL-390, COBOL-5, MF-COBOL, CLIST, REXX, JCL, EZTREIVE PLUS, ALGOL, FORTRAN, ASSEMBLER, C, Q-V-BASIC, v.5.0, 6.0, UNIX shell, HTML, XML and Java-Script, GDE

DATABASES: SQL-Server, ORACLE, TERADATA, SYBASE, FOX-PRO, MS-ACCESS, INFORMIX

SOFTWARE: VIASOFT, INTERTEST, XPEDITER, OMEGAMON, PLATINUM, STAR-TOOL, DISPATCH, CHANGEMAN, ENDEVOR, CA-7 CA-11, INSYNC, SCHEDULER, DEFAULT MANAGEMENT Systems, PANVALET, LIBRARIAN, FILE-AID, SYNCSORT, SWIFT, STERLING Advantage, SAS, SAP, CSF, AFP, PROJECT MANAGER, OMNIPLUS, INFORMATICA, NDM, FTP, SFTP

SERVER BASED: MS-OFFICE and Packages, WBIFN, MERANT-MICROFOCUS Packages, APS, REVOLVE, MAINFRAME EXPRESS V2.0, V2.5, PVCS, FLOWCHART, VISIO, VISUAL, GUI, CASE tools, COM/DCOM, MDI, DB2 Connect, MICROSOFT and BRIXTON Gateways, Prime Factors DESCRYPT+, MERVA, GROUP WARE, PEOPLE-SOFT, XML parsers, Test Director, Tableau, TOAD, TEAMTRACK,, JIRA, RATIONAL CLEARCASE, Web-Sphere, Web-Logic, MQ Workflow, RxARCHITECT, AB Initio, GDE, AutoSys-Scheduling

PROFESSIONAL EXPERIENCE

Confidential

IT Support/Transition Analyst (AO)

Responsibilities:

  • Lead/conduct analysis, planning, optimization of enterprise wide multi clustering mainframe utilization infrastructures for the MIPs reductions, data security and processing stability including run-books for the Semi-Holiday and Holiday process-flows.
  • Involved in the discovery and resolution of complicated processing problems to support Business and Applications Owners;
  • Review and realization of the business improvement expended functions and solution of embedding it in the current processes.
  • Tracking, reporting, presentations for the various stat-analysis, trends, stories, share visualizations and underlying data using Tableau Server or Tableau Online, G-Service Now, JIRA, SPLUNK and MS-products with direct reporting to executives;
  • As a Change agent-Transition analyst participating in Daily/Weekly Problem resolution Centre, Operations and Release Management activities and planning; Consulting Clusters owners of the implementation risk levels and applications involvement: Risk and impact analysis of upcoming changes; production release readiness assessment; release coordination between Change The Bank (CTB), and Run the Bank (RTB); Understanding and explaining the infra changes in WMA (AutoSys, DB2 upgrade, STaaS); Overseeing change related incidents and handling post mortem for them; Handling decommissioning/EOL;
  • Developing ETL processes for the business Ad-Hoc data extracts and BMC backups to support FA Compensation/BA/BI clients;
  • Resolving Problem tickets with repairs and modifications for the COBOL modules, RSPs, RPCs, Jobs flow, Procedures, SAS modules, SFTP, NDM routines, DB2 unloads-loads and EDW/Data-Marts based on the client/market needs and data stability;
  • Involved in the creation and modification of the company standards and the Best of Bread procedures/protocols for the efficient deployment and streamline implementation into production of the modified and new tools and products.

Confidential

Consultant

Responsibilities:

  • Manage risks and resolve issues affecting release scope and schedule, SME support for ENDEVOR release requests, responses for “how to” questions, or installation standards and procedures; Review and deploy components into the production environment supporting management with improvement of the building, deploying, updating software and environments;
  • Review all packages/builds for ensuring completeness and adherence to standards including Release Readiness sessions;
  • Maintain the release schedule for all core services and ensure alignment across key partners and vendors;
  • Research new software development and configuration management methodologies and technologies, and analyze their application to current configuration management needs and facilitate/coordinate releases and rollouts planning acting as liaison; Conduct analysis, design, development, testing, installation and maintenance for CRDB and Client-Name/Address systems;
  • Extract of current business rules from the system applications and embedding the new requirements and functions into it for development team to consume; Review and translate of the business requirements into functional/technical specifications;
  • Design, coding/monitoring of SQL-Stream procedures (Native SQL), RSP/RCP CICS-DB2 procedures to serve with Omni Connect;
  • Develop technical, functional, test plans/scripts to validate development, implementation, reporting deliverables and sign-off;
  • Performed formatting and data analysis (using GENTRAN, IBM-BMC utilities, UNIX/ORACLE, Big data) for processing/storing data.
  • Building/coding of CICS RPC for the Web-Sphere and V-Studio front-end services using Channels and Container s for loading/unloading/retrieval/validation and synchronization of Real Time and COB data for the HUB and PATH systems;
  • Adjustment of CALL procedures and connection FTP/SFTP protocols for MQ-Remote and MQ-Broker distributions and messages.
  • Review code and system interfaces to support 401K-OmniPlus systems, and extracts to handle the migration of data between systems/databases. Coordinate work with onshore & offshore developers;
  • Architect data warehouse solutions to improve client productivity and business decision making, reliable and timely information; Trouble-shooting and root cause analysis of raised problems, identify action items and make recommendations to solve issues.

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