SUMMARY:

Workday Functional Consultant adept at Organizational Change Management (OCM), Implementation, Design, Security, Process Improvement, and Facilitation, with experience in Higher Education, Learning, Pharma and Biotech, Insurance, Healthcare, Telecommunication, Government, Finance, Retail, and Manufacturing arenas.

TECHNICAL SKILLS:

Skills: Workday HCM, FDM, Learning, Student, Workday Journeys, Supply Chain Management for Healthcare, Octane, Salesforce, IBM Cast Iron, Office, AS400, Access, Workday Studio, Captivate Prime, Colleague, Moodle, Talent LMS, Banner, MS Dynamics AX 365, 360Learning LMS, Blackboard eCampus, eLeap, FrameMaker, iDesk, BOMGAR, iOS, iLog, Siebel, System X, WalkMe, Telegence, Jira, Agile, Enterprise Resource Planning (ERP), OMS, ADDIE, SAM, Videoscribe, Enterprise Interface Builder (EIB), GoAnimate, Powtoon, ServiceNow, Reflexis, Oracle E - Business Suite, CAP, CRM, Tableau, Cornerstone, Fieldglass, Excel, Publisher, FrontPage, SharePoint, Camtasia, Java, Kronos, Epic EHR, wfx, Allego, Articulate Storyline 360, SCORM, Articulate Rise, Totara, PeopleSoft, Assima Suite, SAP, Sketch, Citrix, HRIS , WebEx, html, Flash, ADP E-Time Payroll System, Claro Flow, Networking, Oracle, SQL, LivePerson Live Chat, mLevel, Remedy, Ariba, Sonar, SaaS, Crystal Reports, Empower, HTML5, CSS, Great Plains, InVision, Scan Chart System, Adaptive Insights, Facets, Prism, Lectora, CorelDraw, Chameleon, Learning Zen, Kenexa Brass Ring, PLANSPONSOR, Advanced Distributed Learning Initiative (ADL), JD Edwards, DB2, Paint Shop Pro, and Dreamweaver.

WORK EXPERIENCE:

Workday Functional and Change Management Consultant

Confidential

Responsibilities:

• Establish relationships with technology partners, vendors, Innovation, operational and IT leadership, stakeholders, other delivery partners, Lines of Business etc. to gather and share information with super users and end users to design and configure system build, updates, and enhancements as Project Manager.
• Participate in all stages of testing lifecycle, implementation lifecycle (discovery, configuration, testing, deployment, post Go-Live support), and integration testing.
• Gather business requirements, build consensus around business processes, design, and configuration of Workday application.
• Lead work streams, driving toward decision making and recommending best practices for functionality to achieve key project milestones.
• Identify strategies, risks, and options to recommend approaches to meet client and functional requirements.
• Client demonstration, Prototype, and tenant builds (iloads and object transporters), unit and system integration testing, and UAT.
• Lead design workshops in phase deployed environments.
• Data mapping, conversion, and validation between legacy systems and Workday
• Experience in Lifecycle Deployment implementations, Phase Two upgrade projects, and post Go-Live support.
• Execute system build, develop enhancements, integration troubleshooting, functionality gaps, and configuration updates.
• Identify opportunities to reuse shared technology and Enterprise services.
• Maintain and update application specific training curriculum and materials, including ILT, E-Learning and LMS simulations.
• Elicit and elaborate key non-functional requirements including availability, performance, recovery, and security.
• Utilize WalkMe workflows to overlay Workday to assist with learning needs.
• Construct and maintain custom and status reports utilizing the BIRT tool. Update Project Manager and leadership verbally, and through written communication.
• Assist in identifying risks, developing, and updating materials and test scripts, and audit data and modules as needed.
• Solve problems independently, while responding to critical and time sensitive activities within defined timeframe.
• Research and utilize Workday Community and other resources to stay current on industry information, trends, approaches, and updates.
• Develop training decks, storyboards, and presentations. Implement and administer testing for desired courses, using Adobe Captivate, Articulate Storyline 360, and LMS tools, and maintain system design and build documentation.
• Validate baseline of existing training, testing, and certifications, and utilize Context, Input, Process, and Product (CIPP), Kirkpatrick’s method of evaluation, and other resources to evaluate and determine learning gaps and areas of improvement.
• Drive adherence to quality guidelines as set by management, assessing the effectiveness of training on performance, and identifying the training needs and best practices with the goal of sharing/collaborating with the Training Team to improve training methods, processes, and standards, while gaining increased efficiencies.
• Project Management, including owning the technology/infrastructure and documentation of non-functional requirements: availability, scalability, resiliency, security, etc.
• Lead Change Management team to assess departments, measure proficiency, and recommend individual and team educational paths.
• Demonstrate Workday for exposure within context of user workflows, through instruction and hands-on computer labs, to ensure awareness, for changed behavior prior to the beginning of formal learning.
• Drive delivery of technology roadmap related items by various teams, interface with Enterprise, and give presentations on upcoming initiatives.
• Collaborate with different groups throughout organization to provide targeted training for workflow and system functionality improvements.
• Change Management, Instructional Design and T3 Training of Workday HCM, Financials, Supply Chain Management, Workday Learning, and Workday Student, to staff, students, medical facilities, and their staff.
• Created and implemented development plans and training methodologies to drive the operational excellence and enhanced the existing training infrastructure to ensure training program aligned with company goals and vision.
• Developed other training and performance support materials and deliverables on an as-needed basis utilizing Captivate and Camtasia for eLearning, as well as videos and flat deliverables.
• Developed and recorded instructional trainings and delivered Webex trainings to assist users with new Workday cloud technology.
• Project Management, tracked ILT and VILT attendance, submitted weekly reports, scheduled classes and calendar invites.