Regional Operations Manager Resume

SUMMARY

Commercial Real Estate professional with over 18+ years of experience in fostering business growth in the face of rapidly evolving competitive demands. Excels in advancing business objectives and maintaining large portfolios of commercial real estate property with expertise in strategic planning, operations, negotiations, property and construction management, employee development, expense control, leasing & budgeting.

PROFESSIONAL EXPERIENCE

Confidential

Regional Operations Manager

Responsibilities:

Manage an operating budget of approximately $16.4M, while making cost effective recommendations to lower overall operating expenses and making the properties more marketable by lowering costs.
Work directly with the construction management and redevelopment team on several spec, ground - up, and rehab projects.
Co-Chaired the Industrial Alliance, which is a company initiative that works to identify trends in the commercial space that could help our product become more marketable, including updates relating to sustainability, amenities, and cost reduction initiatives.
Oversee and manage project management team(s) in the completion of approximately $32M in capital and deferred maintenance projects.

Confidential

Vice President, General Manager

Responsibilities:

Managed and supervised an onsite staff of 11 real estate professionals, project managers, and service providers to ensure that job performance and client’s expectations are met.
Negotiated lease renewals for existing retail, office, and commercial tenants; maintaining 100% occupancy.
Managed an operating budget of approximately $6.5M, while making cost effective changes to ensure that operating expenses stay within approved budget constraints.
Maintained and improved emergency management operations for the station, while working closely with onsite stakeholders to ensure business continuity of operations continues.

Confidential

Operations Manager / General Manager

Responsibilities:

Managed oversight of retail real estate portfolio, which consists of: customer management, expense control, property maintenance, promotion of customer services, strategy formulation and implementation, as well as formulating interpersonal relationships with subcontractors and governmental agencies.
Named Team Lead for pest control committee for companywide cross-procurement initiative, while serving on the committees for janitorial, parking lots, engineering, and fire life safety, negotiating over $750K in savings for the company.
Completed analysis of interceptor billing and inventory, resulting in a discovery of billing discrepancies, leading to a savings of $102K.