SUMMARY

• Over 9 years of IT experience in Salesforce.com CRM and Force.com Platform as Developer, Administrator and BSA.
• Certified Salesforce developer with good knowledge in implementing, customizing and maintaining Salesforce solutions.
• Worked Developer and as well as a Business Analyst for full - cycle projects, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients using Apttus CPQ.
• Good understanding of cloud computing services, such as SAAS, PAAS and IAAS which involves working with configuration, customization, integration, deployment, communities and classic to lightning migration.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Expertise in SFDC Development using Lightning Application, Good knowledge in designing of custom objects, custom fields, custom page layouts on Salesforce sales and service and community cloud
• Fields and email generation using Lightning Components by Excellent debugging, performance optimization, unit testing, and integration testing skills.
• Ability to write Apex Classes, Apex Triggers, developing Visual Force pages using standard, custom and extension controllers.
• Familiar in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.
• Experienced in designing Junction objects and implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Plug-in environments and querying Salesforce.com database using SOQL&SOSL queries using Force.com Explorer.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Understands all aspects of Salesforce configurations, created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Experienced with Salesforce Service Cloud and ETL tools Experience with Agile Development methodology.
• Triggered interface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Understand Sandbox architecture and Salesforce application release management.
• Good understanding of Project life cycle and Development methodologies.

TECHNICAL SKILLS

SalesforceTechnologies: ApexLanguage, Classes, Triggers, ApexScheduler,SOQL, SOSL, VisualForce (Pages, ComponentsandControllers), ApexDataLoader ApexWebServices, Dashboards, CustomObjects.

SalesforceTools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com DataLoader, ExcelConnector, Force.com Platform (SandboxandProduction), Force.com MigrationTool.

IntegrationTools: WorkflowsandApprovals, CustomObjects, CustomSettings, CustomLabelsandTabs, Dashboards, Roles, Security, Fieldupdates, reports .

ProgrammingLanguages: Java, C, Objective C, Swift, HTML, JavaScript

WebTechnologies: XML, HTML, JavaScript, JSP, CSS

OperatingSystems: MS Windows,Mac OS

Databases: MS SQL Server, MSAccess, Oracle .

Office Tools: Microsoft Project, MS VisualSourceSafe, MS Visio, MS Office .

Methodologies: Agile, Scrum, SDLC.

Tools: RAD, Eclipse, Xcode, SQL EnterpriseManager, SQL QueryAnalyzer,MSVisioandWeb-SpehereIntegrationDesigner .

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer

Responsibilities:

• Expertise in Development of Sales, Service and Community clouds using Lightning Application, Apex Language, Visual Force Pages, Classes,
• Experience integrating Salesforce.com with other applications via real-time, batch, sync/async
• As part of maintenance project prepared knowledge shared document for future reference. Coordinated with the business to understand the business and structure and resolve the issues in SFDC.
• Used Vs Code, eclipse Force.com toolkit for creating Apex classes and Apex Triggers.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application using LWC.
• Worked on various Salesforce deployment methodologies including Change sets, Force.com Plug-in environment, Ant Migration tool kit and Eclipse in sales, service.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Worked on data migration from databases to SFDC using workbench and Data Loader.
• Worked on Data Loader, which helps us to perform CURD operation with the help of CSV files.
• Implemented sales &Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, and Knowledge Base & Entitlements.
• Implemented Data segregation through Record Types and Field level security.
• Developed and managed journeys and Automation builder using SFMC Designs and maintains effective BU model, approval process, workflow.
• Actively contributes to the development of solutions and ideas that add value to Cases and Leads the design, development, and implementation of complex systems.
• Experience in designing prototypes for SFMC Fay Financial apps & websites.
• Experience in writing cross-browser compliant HTML, CSS, JavaScript(jQuery) & Lightning component.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Tested Apps thoroughly by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

Confidential

Salesforce Developer

Responsibilities:

• As part of Confidential financial project prepared knowledge shared document for future reference. Coordinated with the business to understand the business and structure and resolve the issues on Sales, Service and Marketing Cloud.
• Used eclipse Force.com toolkit for creating Apex classes and Apex Triggers.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Worked on NYDFS Encryption project. Modifying the site based upon its parent site.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• As part of enhancement worked on classes, triggers, visual force pages, knowledge articles, Java Script. Analyzing the code and making respective modification Salesforce CRM ecosystem and Salesforce Lightning Components.
• Successfully Resolved Tier-1, Tier -2 and Tier-3 tickets. Documented every ticket resolution process for future reference.
• Interacted with the users to provide necessary access required for training purposes. Worked on the knowledge article management.
• Loaded the knowledge articles from production to UAT to make sure we have backup and updated knowledge articles for training purposes. Create complex workflows and Approval processesusing APPTUS CPQ.
• Developed Visual force Pages to customize the view and functionality of the Knowledge Articles that were required by the Organization.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained Dependent Workflow Actions, Email Alerts and Field Updates on validation rules and custom workflow in SOA Project.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Tested thoroughly and deployed to production in Salesforce CRM ecosystem
• Deployed code to production using change sets, Ant migration tool, Copado.
• Created and executed complex Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.

Environment: Saleforce.com platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.