SUMMARY:

• A seasoned professional with 10+ years of IT experience including 6+ years of Workday (Functional/Technical).
• Working Knowledge on Workday Compensation, Benefits, Time off, Core HR, Recruiting, Talent Management, Payroll modules, Security and Integration EIB’s
• Provide Tier 3 support for HRIS and the stakeholder
• Configuration Maintenance and creation of Workday Supervisory Organizations, Locations, Positions, Cost centers, Cost Center hierarchies, Job Profiles, Job Family Groups and Period Schedules for Payroll and Time Tracking.
• Experience with design business flow diagrams and processes, which included staffing, job benefits, compensation grades and packages.
• Create Workday Custom reports using both calculated fields and customizing delivered reports
• Set - up of Object Management Systems Skilled to include Security Roles/Groups i.e. (Role Based Security, User Based Security, Job Based Security group)
• Extensive knowledge in Position Management, Organizational Unit, Supervisory Organization, Matrix Organization structures and evaluated Job and Position management staffing model to conserve them.
• Experience with creating Test Strategy/Plan, Test Cases for Functional, Integration and UAT/Parallel Testing (HR, Benefits, Payroll & T&A)
• Worked with QHR Software for Canada Health Ministry implementing HCM and Payroll
• Production Support for clients
• Development of Workday Job Aids for Configuration of Payroll, Benefits, Tax and Security
• Excellent communication and documentation skills to Include: Defect Tracking, Defect Migration, Change Management, Test Strategy/Plans, Test Cases, Test Summary and Test Dashboard/Reports, Development of Business Process and Job Activity Guides
• Extremely organized individual with strong people skills, time management and the ability to mentor, motivate and lead while achieving stated goals and objectives

TECHNICAL SKILLS:

Operating Systems: DOS, Windows 95, 97, 98, 2000, 2007, Millennium, Windows NT, and AS400 Applications Workday, PeopleSoft HR/Payroll, QHR, ADP SAP, Microsoft Suite HRMS, MS Project, Visio, Access Database, Concur Expense Management, Remedy, Share Point, FileZilla, FTP, HP Quality Center, Taleo,Jira, eTime, Ceridian, V-Lookup, Pivot Tables, ServiceNow, ICICMS

PROFESSIONAL EXPERIENCE:

Confidential

Workday Functional/Technical Lead

Responsibilities:

• Subject Matter Expert for HRIS Team
• Configured Integration Security, Segmented Security, and Aggregation Security and Service Center Group.
• Configured User Based and Role Based Security
• Configured State mandated Sick Time-Off Plans Sick/Vacation for the weekly employees. Created Holiday calendar, period schedules and Locations.
• Working on Tickets related to Reports, Time Tracking and Absence, Security, payroll issues and all Business process events
• Strong hands on experience creating logic, instance comparison calculation, arithmetic, pay balance, and conditional calculations.
• Run Audit Reports daily and weekly
• Change Control meeting item for approval to production
• Worked on Data Mapping and mass loading of employees from Epic to new company, created new Custom Organizations, Reorganizations, Supervisory Orgs, Locations and Job profiles.
• Worked on mass data loading and data clean-up with EIBs Integration like Move workers, change Job, Edit position etc.
• Assist team in the implementation of Workday.
• Work with Workday/Consulting Partners on the Data Conversion, Integration, Security, and Reporting tasks. Participated in day -day meetings and created process documents and user guides for new employees
• Integral part of 4 merger and acquisition projects for Aveanna (PSA, Care Unlimited, Epic and Premier).
• Extensively working as Workday subject matter expert (Technical/Functional) on the HRIS team.
• Created custom Reports like Advanced, Matrix for HRIS, payroll, benefits
• Created/Scheduled Daily, weekly Status Reports for Business
• As part of merger and acquisition team worked on Time Tracking, Absence Management, Creating new Time entry code, Groups and Time Entry templates for the Caregivers and Support Staff
• Created Supervisory organizations, Cost Centers, Location and their hierarchies, Job Profiles, Job Family groups and maintain them.
• Attended daily stand up meetings and change control meetings.
• Supported HR, Payroll, Benefits, and T & A team on Workday Testing and document preparation.
• Oversee testing efforts for Workday 33

Confidential

Workday HRIS Analyst - Global

Responsibilities:

• Part of the Workday implementation Team and DayNine Partner
• Participated in System testing, End to End Testing and UAT Testing
• Key player by providing support after Go Live
• Subject matter expert for resolution of production support issues in Workday
• Business support included maintenance of Business Processes, Administering Security, Configuration, Testing, and
• Global Support for HCM, Benefits, Payroll, Time Tracking, Absence Management
• Maintained system Configuration and develop custom and schedule reports
• Administered security roles for the company and provide required reports to meet SOX reporting
• Administered system compliance with SOX policies and procedures, and interface with internal and external auditors
• Troubleshoot and resolved issues with Help Desk and Production Support
• Named support contact for Workday to address issues
• Participated Workday Testing
• Developed Methodology/Documentation
• Created and load EIB Integration for Merger and Acquisition (Employee Data)
• Maintained Custom ID
• Managed daily issues and support end users

Confidential

Workday HR System Analyst

Responsibilities:

• System Testing- Scenario Test Scripts
• EIB Load on Special Pay, Time Blocks and Events
• Validated Reports in workday
• Provides data from the legacy systems
• Experience with creating Test Strategy/Plan, Test Cases for Functional, Integration and UAT/Parallel Testing (HR, Benefits, Payroll & T&A)

Confidential

Workday Business Analyst

Responsibilities:

• Global support the business use of its Human Capital Management Workday
• Manage day to day IT issues through the designated ticketing process in Remedy, ServiceNow HPQC and keeping the relevant business partners informed at all stages
• Work with business to identify and define best business practices: including security changes configuration updates, project reports, interfaces, data conversions and enhancement requirements
• Troubleshoot issues and work with developers to define technical solutions
• Tested Workday on Business Process
• Supported ATS Kenexa with New Hires, correcting, rescinding and run Integration Report
• For PRO Wand Contingent workers run Integration Report daily and revise start date
• Supported the Employee Connect on Service Now Tickets to move workers, transfer employees,
• Create Supervisory/ Matrix Org, inactivate supervisory org. and rescinding of Performance Dialogue,
• Support the HRIT team in creating cost centers and EIB loads, Worked with production support weekly release for change on HPQC Tickets
• Develop comprehensive understanding of the business processes as well as a strong working rapport with business users
• Work with developers to translate requirements into technical specifications
• Stay current on technology trends and software solution offerings from vendors
• Support end users

Confidential

HRIS Payroll/Support Analyst

Responsibilities:

• In a HRIS Support Centre Environment provide Quadrant HR (QHR) ERP System solutions in a timely basis, to HRIS users in over 250 health care organizations in Ontario, and HRIS implementation team members.
• Attend to calls, record, track and resolve in a timely manner on issues pertaining to Quadrant HR and systems in Footprint and JIRA ticketing systems;
• Trouble-shoot configuration and systems issues in QHR to provide configuration solutions in systems administration, benefit, earning and deduction codes for Payroll, Year End and Reporting
• Provide systems solutions in QHR to resolve HR processes issue including employee hire, transfer, termination, work scheduling, timecard processing, Payroll Processing, year-end processing, accounting, reporting, and system imports and exports;
• Test and provide solutions on system integration and web interfaces with HRIS including QHRnet and QHR Leave Management
• Translate organization change requirements in QHR configuration in compliance with Canadian employment, tax, worker safety legislations, collective agreements and benefits policies of various health care organizations
• Work with IT and system vendors in meeting changing database and systems requirements.