SUMMARY

• Business System Analyst with over 8+ years of experience and strong understanding of Business Requirement Gathering, Business Process Modelling, Case Tools, and Business Analysis in the domain of Finance, Banking, Mortgage and Insurance.
• Strong Knowledge of RUP, Waterfall, Agile and Hybrid SDLC methodologies.
• Conducted many JAD sessions, Interviews, workshops, sessions with client/auto finance stake holders and the development group.
• Extensive experience in gathering Business and Functional Requirements and converting the requirement to System requirements to a testable level.
• Support with the business Use Case, Requirements Elicitation, GAP analysis, SWOT Analysis and functional design documents Swim Lane Diagrams, SIPOC Diagrams, Workflow Diagrams, and Process Flow Diagrams.
• Engaged in Sail point Development and Oracle Identity Manager (OIM) Development for various Clients.
• Experience in conducting daily Scrum meeting, sprint planning sessions, Backlog updates, user stories updates.
• Expertise using MS Excel pivot tables, graphs, v - lookups, etc.
• Coordinate with QA/UAT teams to in corporate new functional items into regression suite. Update team documentation such as regression and production check-out scripts.
• Proficient in developing and automating reports, iteratively build and prototype BI dashboards using Tableau to provide insights at scale, solving for analytical needs of business team.
• Support testing of requirements from beginning to end and identify issues as early as possible.
• Involved in GUI Testing, Functionality Testing, Regression Testing, System Testing Unit attesting, Integration Testing, Performance Testing and Stress Testing
• Comprehensive knowledge of and highly applicable skills in Risk Identification, Risk Assessment, and Risk Management.
• Worked on UAT, Selenium testing, performance testing to test the test cases and test scenarios.
• Generated Traceability Matrix to ensure that all the requirements are covered by the test cases.
• Broad Knowledge in reviewing Test Procedures, creating Test plans and detailed test plans for UAT, Test scenario, defining Test cases, both System & Integration and executed many test cases Test Data reviewing and maintaining and executing detailed Test scripts for UAT, fixing errors and User Acceptance Testing (UAT) and also assisted in post - Production support.
• Skilled in SQL queries, Data mapping and Data modeling.
• Experience with Responsive Web Design, JSON, AJAX, and Angular JS Enhanced user experience by designing new web features using MVC Framework.
• Solid Experience in Salesforce CRM, Salesforce Sales, Salesforce Service Clouds.
• Strong Experience in managing requirements for MS SharePoint 2010 to 2013 Migration Projects with Updates in third party tools like Ave Point, K2 Workflow.
• Broad knowledge of banking industry (Retail banking, Investment banking, Private banking, Asset management) and financial services.
• Expertise in Commercial Property and causality Claims and Deposit Operations Representative; with focus in risk mitigation. Knowledgeable in Bank Secrecy Act (BSA) Anti Money Laundering (AML), Comprehensive capital Analysis and review (CCAR) and DODD frank Act, Large Currency Transactions and Court Orders. Analytical, detail oriented with ability to meet deadlines.
• Conducted successful projects with the help of development and testing teams to achieve deadlines timely and proficiently. Sincere, well-organized, quick learner, self-motivated, team player and achiever.
• Strong work ethics, taking ownership of all duties and responsibilities and efficient time management skills. Group and individual based problem solving and decision making.

TECHNICAL SKILLS

Modelling & Designing Tools: Microsoft Visio, CSS, HTML, Flash, Action Script, Office365.

Testing Tools: Win Runner, Load Runner 9.1, Quick Test Pro (QTP)

Defect Tracking: JIRA, IBM Rational Clear Quest, IBM DOORS, Bugzilla, Mercury Quality Centre.

SDLC Methods: Agile/Scrum, Rational Unified Process (RUP), Waterfall.

Languages: HTML, CSS, XML, UML, C, C++, Java Script, ETL, SQL, Angular JS

Application Servers: Apache Tomcat, JBoss, WebSphere.

Databases: Oracle, IBM DB2, SQL Server, OBIEE/OBIA

Operating Systems: MS Windows X, LINUX, Sun Solaris, Mac OS X.

Other Tools: Microsoft Project, JIRA, Rally, Microsoft Azure, MS Office, TIBCO, Selenium, IBM DOORS MS FrontPage, JAMA, MICROSOFT VISIO, SIX SIGMA, IRISE, FLASH, Qlick View, Open Text, FileNet.

PROFESSIONAL EXPERIENCE

Confidential, St. Louis, MO

Technical Analyst

Responsibilities:

• Interact with the business users for understanding the business requirements and the existing system to analyze, model and interpret data with accuracy and attention to its lowest level of details
• Conduct GAP analysis to identify the feasibility of the existing system to accommodate the new integrations using a methodical and logical approach.
• Implement business related custom visuals in addition to the visualization tool to showcase the data in an easy and efficient manner.
• Effective reviews to avoid defects for meeting the quality goals.
• Maintain project related data and the documentation in Git repository
• Interact with the business users in UAT.
• Participate daily standup agile/scrum status meetings to report any issues during UAT with root cause analysis and resolution of the defect within the stipulated time using Jira ticketing tool
• Bug fixing reported in Jira within the SLA when the reports and dashboards are in production
• Attend Daily War room calls, as issue arises, triage the issue and identify the possible cause.
• Work towards impacting service, perform push thru activities on the Database, system subcomponents.
• Review Splunk logs for JAVA errors, review the code /configuration to fix errors.
• Check the data mismatches between the processing systems and the system of records.
• Run SQL queries to fix data issues in the system to clear issues.
• Execute SOAP/UI scripts to remediate system issues
• Communicate with the business and end users about the issue resolution.
• Creates Service Level Agreements and Boundary interface Analysis between systems.
• Design and create the service orchestration for the REST services in YAML.
• Interact with the business users for understanding the business requirements and the existing system to analyze,
• Model and interpret data with accuracy and attention to its lowest level of details
• Creates new Epics and User Stories in response to newly discovered needs
• Participate in Backlog grooming to review, estimate and prioritize stories in the product Backlog.
• Participate in the Scrum of Scrums retrospection meetings and reports the system deliverables to RTE.

Environment: SharePoint, Microsoft Teams, Web Services, Swagger, SAFe-Agile, Scrum, Office 365 groups and Business Analysis. Swagger 2.0, SQL server 2014, MS Office Suite 2013, JIRA, Bit bucket, Confluence, Rational Team Concert(RTC), HP ALM - Quality Centre 12.20, Advanced Rest Client (ARC), POSTMAN, IntelliJ IDEA, Eclipse, Git Hub, Source Tree, Service Now, JIRA, MS Visio, MS Office

Confidential, Minneapolis, MN

Business System Analyst /Data Analyst

Responsibilities:

Responsibilities:

• Performed technical business system analyst role for multiple projects within the D&S team using agile methodologies.
• Experience of involved on performance tuning of Web Based applications and applications for Documentum Content Management, Life Cycle Development, and Workflow Development.
• Conduct JAD sessions with the Application owners, architects and the SMEs to understand their perspective on the business requirements.
• Preparing the SDM document, mapping each of the source fields to the target attributes.
• Creating State Engine Specs (SES) showing the flow of the micro services from one state to another capturing the logic within.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM 365 as per the Business Process.
• Experience in Logistics/ Supply Chain with a focus on warehousing and distribution centers. Knowledge of key warehousing KPI’s and distribution centers operations.
• Worked on various Guidewire integration concepts like Messaging, Batch Processes, Plugins, and Web Services and worked with Technical and Business leads during Guidewire Policy Centre implementation.
• Conducted market research and analysis in Capital Markets consisting of Stock Market and Bond Markets, Mutual funds.
• Good knowledge of Wealth Management Accelerator (WMA), Wealth Management.
• Designed various report layouts of different source systems that are built on the data marts based on the user requirements for different line of Business (Investment Management, Investment Services, Wealth management and Regulatory reporting teams).
• Responsible for the oversight and management of all aspects of commercial lending client needs. Established and maintained ongoing client relationships. Portfolio consisted of commercial lines of credit, term loans, letters of credit, commercial real estate, construction financing and SBA 7(a) and 504 loans.
• Gained knowledge of entire lending process, encompassing the initial loan application, credit appraisal, review, renewal, underwriting and the disbursal or denial of the request
• Very strong understanding the operations of an investment bank with hands on knowledge of complex structure of the Capital Markets consisting of the Exchanges, the Intermediaries and the clients.
• Managed Agile SCRUM Life Cycle, Product backlog, Iterations/Sprint plan using Team Foundation Server (TFS), and used TFS for work item management, custom reporting to track sprint/release progress, Backlog Grooming and Defect tracking.
• Provided Training/Coaching to the Product Owner & the Scrum team for the skillful use of TFS and Agile practices including Scrum.
• Provide SME feedback on products used in broker dealer/Capital Markets, SWIFT messages, Checks, ACH etc.; and use the product knowledge to monitor activity for Anti Money Laundering.
• Assisted in the formulation and definition of system scope and objectives through research and fact-finding to develop or modify moderately complex Guidewire Policy Center package application in an agile environment.
• Created functional related deliverables and/or work products as assigned for Guidewire-Policy Center functionalities.
• Worked with Guidewire Product Management to share configuration concepts and further develop the core product features.
• Create functional specifications for the data files that will be sent from AEM to report environment team, based on the data models created by the architectural and reporting environment teams.
• Designing the Workflow Structure which involves to automate the Specific Process in AEM.
• Served as the 'AFS to Loan IQ' data mapping SME for the LIQ (Version 7.4) Conversion project.
• Worked closely with LPT team members, onshore and offshore developers, and business SME's and IV&V testers to ensure that all Loan IQ API data mapping documents were accurate and up to date.
• Wrote and maintained the 'Data Lineage Document', a comprehensive, high level data mapping document which captured every donor field being converted to Loan IQ and was used as a reference by the entire project.
• Trusted reconciliation scheduler development using SCIM and REST Web Services, which reconciles identities from Sail point to IDM.
• Supporting the business users during UAT.
• Documented REST API via JSON using documentation tools(Swagger), used Swagger Specification and converted it API documentation and used Plugins for integrating with JAVA.
• Co-ordinating with the upstream systems/teams to perform end-to-end testing for the project.
• Using ALM quality center for testing and defect tracking.
• Ensure the necessary sign-offs have been obtained by the stakeholders (auto finance) during each of the phases of the SDLC life cycle.

Environment: Swagger 2.0, SQL server 2014, MS Office Suite 2013, JIRA, Bit bucket, Rational Team Concert(RTC), HP ALM - Quality Centre 12.20, Advanced Rest Client (ARC), POSTMAN, IntelliJ IDEA, Eclipse, Git Hub, Source Tree, Service Now, JIRA, MS Visio, MS Office