SUMMARY

• Over 7.4 years of experience in analysis, design, development, testing, delivery, and production support of application software and in Salesforce.com CRM Platform and Apex technologies, Sales Cloud, Service Cloud, Marketing cloud.
• Excellent knowledge on Apex development in creating Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
• Extensive work experience in defining and managing custom Objects, creating page layouts, designing of custom fields, role - based page layouts, custom Tabs, custom reports, report extractions to various formats and various other components as per the client and application requirements.
• Experience in working with Eclipse IDE with Force.com Plug-in and Mavens Mate environment for writing Business logic in Apex Programming Language.
• Proficient in administrating the organizational setup using Sales force administration.
• Good experience in working with Cloud computing / SaaS technologies.
• Experience in designing junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Excellent Working knowledge on web 3.0 technologies like JavaScript, jQuery, Angular Js, HTML5 and CSS 3.0
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
• Working knowledge on ETL tools like Informatica Power center, SSIS and Reporting tools like OBIEE
• Experience in the Product data management for controlling and tracking the records
• Had experience with the CRM integration for the data entry and engaging them.
• Proficient in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.
• Experience in designing skills with E-R Diagram and UML Diagrams.
• Working experience on tools like fisheye for reviewing the code, senseifor sprint retrospection and planning poker for estimating the story points.
• Good exposure to RDBMS, SQL, and PL/SQL, writing SQL scripts for efficient report generation.
• Highly organized and dedicated with a positive attitude, capable of producing results immediately on hire.
• Great involvement in creating salesforce Lightning Apps, Lightning Components, Controllers and Events.
• Altered existing Visualforce to adjust to salesforce new Lightning UI encounter.
• Customer centric with effective interpersonal, organizational, and problem-solving skills.

TECHNICAL SKILLS

• Visualforce Pages, Components, Sales, Service, Marketing, Ant based Force.com Migration Tool, Workflow rules
• Approval Process, Profiles, Permission Sets, Role Hierarchy, Validation Rules
• Custom objects, Relationships, Page Layouts, Search Layouts, Record Types, Reports, Dashboards
• Developer Console, Force.com IDE, Force.com Explorer, Workbench, Data Loader

PROFESSIONAL EXPERIENCE

Confidential

Sr. Salesforce Developer

Responsibilities:

• Involved in various stages of Software development life cycle including analysis, requirement engineering, and development.
• Worked extensively on sharing model and complex apex sharing model.
• Worked on Lightning component development.
• Worked on App Exchange customization of lead generation app
• Experience with KPI Sales maker activities
• Worked on apex triggers to develop feature on user object.
• Involved in developing the Process Builders, Lightning flows, and login flows.
• Created a lead import Wizard where Agents can import the leads from CSV.
• Developed a Sharing model for Farmers Insurance Lead, Quote, and user objects
• Managing the offshore team.
• Built mobile application using new salesforce1 mobile app, developed Lightning Components, Controllers, Handlers, Events and Aura components.
• Develop, document, and enforce application standards and procedures.
• Implement customer-based solutions and develop products on the Force.com platform using Apex and Visual Force

Environment: Sales Cloud,Force.com Platform, Salesforce1, Administration, Apex Language, Apex Scheduler, Lightning Components, Workflow & Approvals, Process Builder, Reports, Dashboards, Custom Objects, Custom Tabs, Lookup and Maser Details Page, Email Services, Security Controls, HTML, CSS, JavaScript, JSON, XML, Java, Deployments, Sandbox, Integrations, Email Studio, Content Builder, Automation Studio, Journey Builder, Contact Builder, Mobile Studio, Cloud

Confidential

Salesforce Lightning Developer

Responsibilities:

• Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked with various Salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Worked on communities and built various forms on portal using Lightning components.
• Performed the roles of Salesforce.com Admin and Developer in the organization.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Experienced using Force.com IDE for creating, modifying, testing, Force.com Applications.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.

Environment: Lightning experience, Lightning Components, Apex classes and Controllers, Salesforce.com Platform, Force.com, Apttus CPQ, Force.com Eclipse IDE, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP API, REST API.

Confidential, Richardson, TX

Salesforce Marketing cloud Developer

Responsibilities:

• Implemented data migration and integration between legacy system and Salesforce Migrated marketing campaigns from Salesforce Marketing Cloud to Adobe Campaign CRM using Informatica on Cloud.
• Developed multi-touch points journeys using custom integrations between several external systems, within Salesforce Marketing Cloud
• Developed automated and highly personalized communication workflow/journeys, using several data points and user behavior to determine communications
• Built segmentation/automations using SQL and JavaScript, in Salesforce Marketing Cloud
• Built automated external feeds and reports to log/analyze marketing communications
• Assisted other Salesforce Marketing Cloud and Adobe Campaign developers, and guided them in advanced email/workflow/journey development
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Configure Salesforce and marketing cloud integration user along with configuration in Salesforce

Environment: Eclipse IDE, Controllers, CSS, Visual Force Pages, Data Loader, Workflows, Triggers, Web Services API, SAP, Salesforce CPQ, Force.com Explorer, Lightning, Marketing cloud Admin, Marketing cloud Integration, Agile Development Methodology.

Confidential

Salesforce Developer

Responsibilities:

• Implemented Sales force Service Cloud& Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Experienced in designing UI using Visual Force Pages. Wrote Test Scripts for various scenarios.
• Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
• Used Web Services like SOAP API and Rest API to integrate with external systems.
• Implemented Email-to-Case, Web-to-Case for automation of the case creation.
• Performed Unit, Integration, Regression and User Acceptance Testing.
• Managed user accounts and security - including new user account creation, profile, and role
• Management, sharing rules, and security controls.
• Analyzed complex business requirements and designed solutions using Apex classes, triggers, and Visual Force pages.
• Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals, and validation rules.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization
• Use Data Loader to insert, update, and bulk import or export of data from Salesforce.com
• Objects and to read, extract and load data from comma separated values (CSV) files.
• Proactively discover the underlying business goal and needs.
• Provide solutions to problems clients face
• Worked on writing Apex Triggers & Apex Classes, Batch Apex and Scheduled Apex.
• Implemented Salesforce.com customizations and drove user acceptance testing (UAT).
• Partner with business stakeholders driving the requirements to be sure they have a complete understanding of the improvements and changes
• Resolved Salesforce.com usage problems.
• Conducted Training sessions for End users and testing team.
• Review AppExchange applications for functionality and security risks.

Environment: Salesforce.com platform, Service Cloud, Sales Cloud, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP