SUMMARY

• He is a results driven leader with an expertise in utilizing end user requirements analysis of to deliver innovative business solutions.
• He possesses an advanced aptitude in client relationship management, large - scale application implementations, team leadership and continuous process enhancement.
• He has substantial experience in the public sector, leading functional teams through highly visible projects with complex application design; strict deployments and fast paced agile environments.
• Established in owning requirements elicitation; documenting client user scenarios/stories and -driving to production
• Skilled in application ownership; providing process enhancements based on risk evaluations and building transformational roadmaps highlighting end of cycle results
• Accomplished in leading Agile ceremonies including sprint planning, daily standup, sprint retrospective, metrics presentation to leadership, sprint release calls, UAT etc.
• Established in composition of UI mock up and UI Spec documents, Product models and Rating as well as Data Mapping Documentation
• Practiced history in backlog stewardship and maintenance/prioritization of backlog items
• Extensive experience with analytical/drafting skills in regards to Project Proposals, Project Charter, Business Requirements Documents (BRD), Functional Design Documents (FDD), Technical Design Documents (TDD), Data Traceability Matrix, Requirements Traceability Matrix, User Interface Spec documents, Test Plan, Test Summary Report, Release Runbook, SOP Documentation

TECHNICAL SKILLS

• Application Lifecycle Management (ALM)
• SharePoint
• JIRA
• Linux/UNIX
• Cisco VPN
• Worksoft Certify
• Worksoft Execution Manager
• Exari
• Putty
• SOAP UI
• Mark Logic
• Alfresco
• Spring Batch
• Expert - Microsoft Office (Excel, Word, PowerPoint, Outlook, Access, Visio)
• Microsoft SQL

PROFESSIONAL EXPERIENCE

Business Development Manager

Confidential

Responsibilities:

• Managed all external vendors as well as contractual drafting and analysis
• Led digital marketing campaign via social media as well as advertising applications
• Facilitated the establishment and procurement of an IT pricing system
• Organized operational procedures and ensured adherence to policies and codes of ethics
• Controlled hiring process as well as creating training materials for new resources
• Facilitated daily stand up meetings in order to communicate progress and areas of improvement
• Ensured that IT systems were functioning as expected and conducted troubleshooting of systems during outages
• Worked closely with financial consultants in order to identify areas of expansion
• Ensured business was operating in accordance with local ordinance laws and codes
• Managed team (14 employees) to ensure knowledge transfer of continuous process enhancement

Confidential

Senior Functional Consultant

Responsibilities:

• Managed a portfolio of ten teams; evaluating current systems/processes, providing agile coaching (setting up and running scrum ceremonies) and implementing continuous process enhancements
• Worked with IRS Director of Technology Implementations to gather and map high level enterprise wide business process requirements for technology insertions into the IRS environment
• Created SOP/workflows for re-engineered processes and provided training and mentoring to projects across IRS platform
• Managed JIRA for tracking of new requirements, test scripts and completion of activities
• Performed as functional liaison, working with developers in order to communicate requirements and monitor throughout lifecycle
• Utilized delivery iteratively to have continuous knowledge transfer for support of risk management and mitigation
• Facilitated meetings with project managers and leads throughout IRS in order to obtain details on delivery target progression and resource commitments. Presented these metrics to enterprise directors
• Led effort to create a testing environment for team in order to conduct quality assurance in regard to new technologies being requested for usage
• Conducted thorough validation (Regression/Progression testing) of newly designed applications and created detailed defect reports to present to programmers
• Led scrum calls with stakeholders and conducted knowledge transfer on delivery controls and potential risks
• Worked with technical project leads in order to mitigate issues with domain related business defects
• Utilized technical data in order to create high level architectural domain documentation for presentation to top leadership
• Participated in continuous educational programs to expand knowledge on updated enterprise operations as well as personal career growth

Confidential

Senior Business Analyst/Configuration Specialist

Responsibilities:

• Led user story meetings with client POC’s, identifying scenarios and suggesting enhancements to application design
• Ran sprint planning meetings, worked to identify scope, delegated tasks to junior functional resources; managing and evaluating their progress throughout sprint
• Implemented continuous process improvement by utilizing data points in regards to quality assurance and delivery rates to implement enhanced processes
• Owned system access requests and worked with DBA to get accessibility approved for resources
• Led proposal meetings to analyze SOW, RFP and delegate proposal sections to resources as well as writing proposals and maintaining deliverables including meeting minutes, SOP documentation, project plan etc.
• Provided Agile coaching to new resources and implemented efforts to increase cross functional collaboration and increase DevOps collaboration
• Ensured data integrity in regard to database/front end coherence
• Investigated defects and adjust necessary system configurations to implement fixes
• Utilized JIRA heavily in order to track requirements, change requests and project delivery progress
• Led client meetings to obtain information regarding change requests for code being migrated from development to pre-production environments
• Coordinated with operations team in order to reveal any system outages and work to resolve in a timely fashion in order to avoid delays in delivery of new functionality
• Participated in continuous Agile learning opportunities and tabletops in order to develop broader understand and implement new enhancement to daily team practices
• Worked on SOW analysis and led Proposal writing efforts for contract rebid
• Analyzed financial data points and led budget planning and executing/reporting