SUMMARY:

• Well balanced software project management professional with 20 years of total experience in building enterprise wide solutions, leading and managing large complex implementations. Experience spans 8 years of off - shore analysis, design, development and delivery under established multi-national organization processes followed by 12 years of project management in the US geographies.
• Has worked on both sides of the aisle - engineering and management.
• Has thorough expertise of client engagement, global development management, setting expectations and steering projects through all phases of SDLC.
• Recent management experience includes Agile/Scrum project management for 3 years, professional services team management, key account/project management, resource management, strategy for business process transformation and implementing standard practice for project management process/methodology.
• Recent Technology experience includes management of IDC (ABBYY, Ephesoft), ECM (OnBase), CRM (Salesforce), Cloud (AWS) and Mobile (iOS, Android) based products and solutions.
• Extensive expertise in managing global cross-functional teams in matrix environments balancing commercial and technical constraints, delivering sustainable results through effective analysis, planning, risk management, problem solving, and performance management.
• Ability to integrate diverse ideas and concepts, strong technical, analysis and problem solving skills, an organized and disciplined approach towards the achievement of goals, and a strong commitment to lifelong learning.
• Experienced in pre-sales, contract negotiation, business case and proposal development ranging from license based software, deployment at single or multiple sites (hub and spoke) and software as a service (SaaS) architecture.
• Ability to set expectations with clients from pre-sales through delivery/implementation. Uses experience gained from dozens of implementations for continuous improvement. Has the ability to work under pressure, assess dynamic factors for decision making and ensure client satisfaction.
• Experienced in spearheading deals across various contract types and delivering software and services as a prime or supplier, working with contractors, vendors, suppliers and subcontractors.
• Has tremendous track record in leading and managing projects that are on schedule, within budget, high quality and to the customer’s satisfaction.
• Has managed million dollar projects for fortune 500 financial institutions and Blue Chip organizations.
• Experience in management and implementation of Legacy Modernization, Migration, Upgrade, Replacement, Staff Augmentation, Business Process Reengineering/Transformation and integration with LOB Enterprise systems.

DOMAIN EXPERTISE AND SPECIALIZATION:

• Management
• Project Life Cycle Management
• Process Re-Engineering
• Business Process Transformation and Improvements
• Project Management Office (PMO)
• Presales and Proposal Development
• Turnaround Management
• Strategic Planning and Budgeting
• Key Account Management
• People and Performance Management
• Vendor Management
• Technology
• Microsoft Technologies for enterprise solution architecture, web services (SOA), middle-tier and application services.
• Web Technologies for front end interface design and user experience
• IDC/IDR technologies such as ABBYY, Ephesoft, Mitek and A2ia
• Hyland OnBase for Enterprise Content Management
• Domain
• Accounts Receivables
• Wholesale/Retail Lockbox Processing,
• Check Processing,
• Tax Processing, Treasury/Cash Management,
• Remittance Processing,
• Cash Application,
• Check 21/ARC
• Accounts Payables
• Invoice Processing,
• Expense Management
• P-Card Processing
• Leasing
• Credit App, Doc Package Processing
• Lending
• Loan QC audits, Loan Servicing, Mortgage Insurance, Mortgage Origination,
• Loss Management Processing
• I share tremendous passion for technology and maintain technical proficiency in emerging technologies.
• This is of great value in all phases of the SDLC such as scope management, estimation, change management, risk management, SPRINT planning, release scheduling, backlog prioritization, setting expectations with clients during presales and all through the project cycle.

TECHNICAL SKILLS:

Operating System: MS DOS 6.22, MS Windows, UNIX

Languages: C, C++, C#.Net, VB.NET, SQL, ASP.NET MVC

Development Tools: MS .NET, Delphi, Power Builder

Database Management Systems: MS SQL Server 2012, Oracle 9i/11g, Sybase Adaptive Server Anywhere, MS Access, Paradox, Pervasive SQL 7.0

Project Management/ Business Analysis Tools: MS Project, JIRA, Confluence, MS Visio, Smartsheets, Trello

Web Technologies: Angular, IIS, HTML, CSS, JavaScript, XML, XSLT, jQuery, MVC

Office Tools & Other: MS Office

ECM/IDC Tools: ABBYY Flexi Capture 12, Ephesoft 2020, OnBase 18

PROFESSIONAL EXPERIENCE:

Project Director - Solutions Delivery

Confidential

Responsibilities:

• Responsibilities include Program/Project management for key strategic accounts, vendor management, services group management (reporting to PMO), Process definition/improvement and advocate PM methodology, product evangelist ensuring sustainable design that will lead to productization of project deliverables and presales engineering support.
• A typical project at Confidential uses agile/scrum based iterative methodology for solution development involving virtual resources who work across multiple sprints to deliver customized solutions.
• These solutions are reviewed with clients in a collaborative manner. Project management focus is on customer satisfaction, delivery of high quality software, as per schedule and within budget. Solution rollouts are managed across multiple waves to align with the agile methodology and to enable user adoption of the solution.
• Core solution deployment usually is followed by integration with line of business applications.
• Technology toolkit includes Microsoft, iOS, Android, Java and web front end Technologies, IDC/IDR technologies (Ephesoft, ABBYY) and ECM technologies (OnBase) to deliver best of breed software for business process automation and optimization.

Project/Delivery Manager

Confidential, Blue Bell, PA

Responsibilities:

• Implementation of product based customized solutions in the areas of remittance/payment processing, image based workflow processing, Lockbox/Treasury Management, Transaction/Cash management, check processing, intelligent data capture/recognition and remote data capture solutions for various financial institutions such as banks, mutual funds, insurance groups and state and federal government agencies.
• Worked on both sides of the aisle - engineering and management.
• Involves solution development in a global development model (onshore-offshore teams) and delivery of customized solutions using Microsoft, Borland, Silverlight, web front end Technologies, IDC/IDR technologies and database technologies such as paradox, Btrieve and MS SQL Server.

Senior Analyst

Confidential

Responsibilities:

• Requirements analysis, design and development, project team management, client communication and management reporting.
• Delivered customized solutions using Microsoft, Sybase, Powersoft, Borland and Oracle technologies.