SUMMARY

• Around 7 years of solid experience in the salesforce.com CRM platform as an Administrator and Developer.
• Proficient in all the phases of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
• Certified Salesforce.com Administrator and Developer with good knowledge of Apex programming language in creating
• Experience in Administration, Configuration, Implementation, Lightning and support experience with Salesforce platform.
• Proficiency in data migration and integration using data loader and hands on experience in using ETL tools for handling large data volumes.
• Expertise in deploying between the Production and Sandboxes by employing the Force.com Migration tool and Eclipse.
• Performed automated testing with selenium as a part of continuous integration build infrastructure.
• Created Pages which can Callout using an API, by either GET or POST methods and deserializing the JSON.
• Excellent understanding on Governor limits and experience in using 3rd party tools in Salesforce.com App Exchange, Salesforce 1 app, Salesforce custom mobile applications and other applications.
• Through knowledge in developing Salesforce CRM App Exchange applications, Service Cloud and Sales Cloud functionalities.
• Prepared graphical depictions of project processes using Use Case Diagrams, Wireframes, Mock - ups, including the business workflow using MS Visio and Balsamiq.
• Followed CI/CD process for deployments using Force.com Migration Tool and Snapshot.
• Experience in using data tools: Apex Data Loader, Import Wizard, SFDC Data Export, mass Delete.
• Good knowledge in salesforce lightning features like Activities, Contextual Hovers, Opportunity board, Customizable dashboard.
• Experience in creating Lightning App Builder Pages for various objects for better user interface to users
• Customized existing Visualforce pages to align with salesforce new Lightning UI experience.
• User training on the changes being released and conducting postproduction activities like getting feedback from users. In case of any issues - doing Root Cause Analysis, prioritizing tasks with business users.
• Experienced in Unit Testing, for the customizations and developments done during the project.
• Experience in creating test cases and participated in QA and User Acceptance Testing.
• Worked with testing team while driving the Functional requirements and Wireframes.
• Proficient in dealing with the functionalities related to the Service cloud and Sales Cloud. Good understanding of Software Development Life Cycle (SDLC), Waterfall and Scrum Methodologies
• Strong experience in Web based pages and site design using HTML, CSS, XML, XSLT, JavaScript, Bootstrap JS, Node JS, Angular JS, and Ajax.
• Expertise in Apttus - CPQ and CLM Managed Packages.
• Worked on Apttus CPQ configuration and integration.
• Experienced in working MVC Architecture and in using Version Control (GIT).
• Experienced in application integration using Web Services such as JAX - WS, JAX-RS, SOAP, WSDL, Restful.
• Worked extensively on Databases like Oracle, MySQL server and Immensely experienced in writing SQL Queries, Oracle PL/SQL, JDBA.
• Involved in Business Requirements Gathering, Functional and Technical documents development, Unit Testing, Functional Testing.
• Great Interpersonal and Communication Skills, team oriented, focused and quick learner.

TECHNICAL SKILLS

Salesforce Technologies: SalesForce.com, Force.com, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Components, S - Control, Apex Web Services, Workflow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools: Force.com IDE (Eclipse), Dev Console, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform (Sandbox and Production).

Languages: Salesforce, C# 4.0, Java, MVC, WCF, LINQ, XAML, XML, Web Services, Windows Services, SQL/T-SQL.

Database: Microsoft SQL Server 2012, 2008, 2005.

Operating Systems: Windows 10/8/7/XP/2003/2000, UNIX, Linux

Tools: NUnit, Rhino mock, WTT, Windbg, CDB, Product Studio.

Version Control: TFS 2012 online, TFS, VSS, Source Depot, Team Forge, Tortoise SVN

SaaS: Salesforce (Sales Cloud, Service Cloud), ServiceMax App, Windows Azure

PROFESSIONAL EXPERIENCE

Confidential - NY

Sr Salesforce developer/Admin

Responsibilities:

• Involved in SDLC including Analysis, Requirement gathering, Designing, Development, Enhancements and Testing.
• Designed, developed and deployed Apex Classes, Controller Classes, Visual Force Pages and Apex Triggers for various functional needs in the application.
• Written Apex REST API Web Service classes to automate the end to end flow.
• Integrated SFDC with applications on Splunkbase using REST API and used MuleSoft for Integration purpose.
• Developer Console to debug & resolve issues and used Workbench REST Explorer for Unit testing the functionality.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created various Reports (Summary reports, Matrix reports, Pie charts, Dashboards and Graphics) and Report folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the need in the organization.
• Visualforce Pages using front-end technologies like JavaScript, AngularJS, HTML & CSS and included Apex Triggers for extra functionality and wrote Apex Classes and controller to provide functionality to the Visual Force pages.
• Created UI in Lightning using Aura components, CSS, Bootstrap for a user to enter case details and submit to Salesforce. Experience in using Salesforce Lightning Inspector to debug the lightning components.
• Involved in building Lightning components apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Created custom objects, workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic. Created a Permission Set and assigned to marketing profile to give access to objects to execute the functionality.
• Worked in development of Lightning components and Lightning Design System along with modifying the Visualforce Pages to work in both Classic and Lightning environment.
• Integrated Pardot with Salesforce and used Pardot marketing automation to gain new referrals.
• Implemented Pardot B2B Marketing Automation platform for lead generation/nurturing.
• Profiles, Roles, OWD, Field Dependencies, Objects, Page Layouts, Validation Rules, Approvals, Workflow Rules, Security & Sharing Rules, Delegated Administration, Tasks and actions, Public Groups, Queues, Reports & Dashboards.
• Designed and deployed Custom tabs, Validation rules, Approval Processes and Auto-Response Rules for automating business logic. Specified user Support and bug fixing actions.
• Used the sandbox for testing and migrated the code to the production after testing, using ANT (Package creation).
• Facilitated the creation of Test scenarios and validation of Test scripts.
• Developed Test classes for Apex class and worked for improving code coverage.
• Worked extensively on TFS (Microsoft Team Foundation Server) for drafting User Stories, Effort Estimation Tasks, Velocity Benchmark and as a Version Control. Jenkins for Continuous Integration.
• JIRA and Bit Bucket to push changes and track via sublime to make sure all code changes were tracked and managed during deployment periods.
• Involved in Unit, Integration, Regression and User acceptance testing of the application.
• Documented existing flows in terms of ERD’s, Triggers, Technical Flow of application, Business & Software Requirements.

Environment: Saleforce.com Platform, Salesforce APIs, Lightning, Reports, Dashboards, Email, Triggers, Chatter, Sharing Rules, Validation Rules, SOQL, SOSL, OOTB, Documentation, Data Loader, App Exchange, WSDL, Reports, AppExchange, Data Tools

Confidential - San Jose, CA

Sr. Salesforce Developer

Responsibilities:

• Worked in agile methodology Process and Sprint System, attended daily standup calls.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Intensely worked with Apex Classes and Visual Force Pages.
• Developed various Salesforce.com Standard Objects including Accounts, Contacts, Loads, Opportunities, Reports, Dashboards, Events and Tasks.
• Implemented major and minor enhancements on standard objects Accounts, Contacts, and Opportunity and custom object Quote.
• Enhanced Approval Processes for Quote object.
• Developed Apex classes and Apex triggers for various functional needs in the application using Force.com Eclipse IDE.
• Used Apex Data Loader to load data into Account, Opportunity and Quote object.
• Implemented Apex Scheduler and triggers to invoke Apex classes at regular intervals and to trigger them at some events
• Developed Cascading Style Sheets CSS for creating effects in Visual force pages.
• Created Custom Setting for retrieving Griffin loads.
• Automated Data Loader for loading records using Command Line.
• Created Custom fields, pick lists, dependent pick lists, and validation formulas to the custom objects.
• Created page layouts, search layouts and views to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Created test scenarios on Sandbox environment and migrated code to deployment upon successful testing.
• Used Eclipse IDE and Change Set for deploying classes, pages, triggers and Approval Processes.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Developed Complex Apex Batch Jobs for updating the accounts daily basis and monthly basis.
• Used XML as data communication between Salesforce and the external system.
• Used SOAP Web services for communicating with external systems.
• Replaced entire hard coded values of pricing matrix using custom settings.
• Worked on Unit testing, for the customizations and developments done during the project.
• Written SOQL queries against force.com API.
• Implemented the Salesforce.com applications using Agile Methodology that involves the iterative development methodology. coordinated with offshore development teams during development in various sprints of the project.

Environment: Agile, Salesforce.com platform, Apex Language, S-Objects, SOQL, SOSL, Visual Force Pages, Data Loader, Custom Settings, CSS, Web Services API, Sales Cloud, Service Cloud, Workflow Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Java Script, CSS, Test Classes, Test Scripts, DML Queries.