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Director Resume

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SUMMARY

  • IT professional with a successful history of solving enterprise wide business issues by translating business objectives into current technical infrastructure and applications capabilities. Significant national and international experience in financial, logistic, distribution, customer relations, inbound and outbound call centers, supply chain management, marketing, manufacturing, and direct mail. In - depth experience in Sarbane-Oxley compliance procedures. Key strengths include:

PROFESSIONAL EXPERIENCE

Confidential

Director

Responsibilities:

  • Creation and implementation of short- and long-term IT strategy.
  • Maintain corporate systems including client facing web portal, cloud computing, SaaS and ERP.
  • Manage an IT staff supporting application development, infrastructure, help desk (24/7/365) and IT projects.
  • Maintain compliance with the governmental agencies.
  • Maintaining a 24/7 system uptime by utilizing MIMIX on multiple AS400. It is also part of ‘zero down time’ DRP.
  • Selection and implementation of new application systems. ERP on cloud, PO system, BI system and TMS.
  • Provide file transfer utilizing EDI with external VAN and in house SFTP servers.
  • Negotiate and manage new and current contracts with IT and non-IT vendors.
  • Manage near shore and off shore team of application developers.

Confidential

Director

Responsibilities:

  • Single point contact to all internal and external HFS third party clients.
  • Architected IT Strategy plan in accordance with the projected business organic growth, merger and acquisitions.
  • Business Application management which encompasses the areas of ERP, CRM, SCM (Manhattan, PkMS), Image Processing, Billings, Business Intelligence, Automatic Storage & Retrieval System and MHE (Dematic).
  • Responsible for the infrastructure of distribution center, servers, network, SAN, RF devices, active directory and phone system.
  • Executed application upgrade of the Manhattan system including Supply Chain Intelligence (SCI) system.
  • Development and maintenance of annual IT budget.
  • Developed and maintained with certification, Disaster Recovery Plan.
  • National and International vendor relationship including SOW and contract negotiations. Over 15% saving achieved.
  • Management of projects in software customization, stand alone implementation and significant hardware.
  • System integrations with third party customers including design and development of web portal.
  • As part of the strategy in IT savings, migrated the mainframe to outsourcer and I-Series upgrade to Power8.
  • Managed offshore center of IT excellence with 10 full time staff.
  • Work with auditors to keep the company in compliance with SOX, PCI and CEO/CFO regulations.

Confidential 

Sr. Manager, IT

Responsibilities:


  • Managed the order stream from the legacy (SAP) and e-commerce to Manhattan WMS (PkMS).
  • Maintained all hardware and software related to distribution center operations.
  • Managed third party vendors including logistics vendors like USPS, UPS and FedEx.
  • Evaluated and developed new business systems to enhance and streamline business operations.

Confidential, Champaign, IL

Director

Responsibilities:


  • Single point of contact for the business into IT including strategic request and technical changes to applications and infrastructure. Report to the CIO. Manage a staff of 11.
  • Provide leadership for short and long-term planning of technology initiatives - update and maintain IT roadmap
  • Deployment of SAP business One in EU as part of a short term strategic global plan to reduce the SAP instances and create a central data center for Europe providing a significant savings. Deployment of second tier warehouse management system (WMS) in European theater as a stop gap measure, but eventually replace all with one Red Prairie WMS global system for entire Horizon enterprise.
  • Advise and direct organization leadership toward effective, efficient technology solutions to business requirements.
  • Implementation of Web Sphere e-commerce for domestic and international B2B and B2C. Acquisition of Transportation and Manifesting module to streamline domestic and international shipping and implementation of Red Prairie WMS in US replacing Infor WM module.

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