SUMMARY

• Overall 10+years of experience in the IT industry includes 6+ years of experience in Salesforce.com CRM and Force.com Platform as Development and Administration, Implementation, Support and Configuration of Salesforce CRM based on Apex Language and Force.com Platform and 4 years 2months of experience with SAP.
• Experienced in implementing Cloud based solutions using Salesforce platform both as an administrator and developer.
• Designed and developed various Custom Objects, Custom Apps, Custom Fields, Validations, Role based page layouts, Custom Tabs, Custom Reports as per the requirements.
• Experience in SFDC Development implementing the APEX Classes, APEX Triggers, Visual Force pages, S - Controls, Force.com IDE, Eclipse with SOQL, SOSL and Plug-ins.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks, and actions.
• Sound understanding of SOQL and SOSL for Querying and searching Data for Force.com platform.
• Good understanding of Salesforce Governor limits and experience in overcoming limitations in Apex classes, Triggers, SOQL and Batch classes.
• Extensive experience in Data mapping and migration from Legacy systems to Salesforce.com platform using Data Loader and Import Wizard.
• Experience with Service Cloud and Sales Cloud Functionalities
• Strong experience in generating Reports, Dashboards, and analytical snapshots for the management.
• Worked on Process Builder, Validation rules, Workflow and Approval Processes.
• Experience in configuring, implementing, administrating, and maintaining the Salesforce.com platform.
• Experience on Salesforce setups such as Permission Sets, Sharing Model, Roles, Profiles, OWD, Object relationships.
• Experienced working in development support for System Testing, User Acceptance Testing and Production support.
• Executed security and sharing rules for Field, Record Level and Object for distinctive users at different levels of organiz ation.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Lightning components, Lightning Web Components (LWC),Sales Cloud, Service Cloud, Apex classes, Visualforce, Triggers, SOQL, SOSL, App Exchange, Process Builder, Standard objects, Workflow & Approvals, Reports & Dashboards, Custom objects, Sales Cloud, Apex Data Loader, Workbench, Salesforce Connect & Data Security.

Programming Languages: Apex, Java, ABAP

Web Technologies: HTML5, CSS3, JavaScript, Visualforce, LDS

Operating Systems: Windows

Database: MySQL, SOQL, SOSL

Functional Skills: SAP ERP, SAP SuccessFactors

Tools: AutoRABIT, JIRA, Apex Data Loader, Workbench, Solman, RQM, RTC, Service Now, Force.com IDE

PROFESSIONAL EXPERIENCE

Salesforce Developer

Confidential

Environment: Objects, Apex Classes, Lightning Tabs, Lightning Web Components, Lightning ApplicationsLighting Appbuilder, LDS, Lightning Events, Communities, JavaScript, CSS.

Responsibilities:

• Understanding requirements, creating development and integration plan, Customer Facing Presentations, Business Processes and Methodologies.
• Writing Apex Trigger, Batch classes, Controller Classes, Apex classes, Lightning web components, JavaScript, CSS Web services design and development, integration for websites.
• Created various Lightning Tabs, Lightning Applications, Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Worked with Custom community using Lightning components and designing of community pages.

Salesforce Developer

Confidential

Environment: Objects, Apex Classes, Visual force (Pages & Components), Lighting components, Lighting Web Components (LWC), Lightning app builder, Triggers, Workflows.

Responsibilities:

• To gather the Business Requirements, understanding Gathering, creating development and integration plan, Customer Facing Presentations, Business Processes and Methodologies.
• Working closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• To Resolve the Cases and support the team on urgent bases implementation and worked with real-time troubleshooting.
• Writing Apex Trigger, Visual force pages, JavaScript, Web services design and development and donor databases integration for websites.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Creating a sync of contacts, email alerts, events, and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Customizing Chatter now for profiles for different users and configuring with Facebook and Twitter.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Developed many Report Types and created various Reports (summary reports) using the Report Builder according to the need of the organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Salesforce Developer

Confidential

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by Visual force, Force.com API, and Web Services.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.
• Developed Apex triggers, classes to achieve user’s desired functionality and have written the dependent test classes.
• Involved in Deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment .
• Knowledge on Lightning.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.
• Involved on creating Lightning Pages inside Lightning community Builder.
• Worked on Reports and Dashboards in Salesforce Classic and Salesforce Lightning.
• Designed and deployed Custom tabs, validation rules, and Approval Processes for automating business logic.
• Provided business solutions to clients nationwide, ranging from Salesforce Sales Cloud, Service Cloud, and Salesforce Mobile Development.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce mobile platform to make Lightning Application mobile.
• Developed and configured various Dashboards, Custom Reports and Report Folders for different user profiles based on the need in the organization
• Design of Visual Force Pages, Snapshots, Dashboards, and generation of Emails per application requirements.
• Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation, and formula fields to the custom objects.
• Used Community Cloud to perform computing types of applications, massive data simulations with data rich, real-time visualizations.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Designed various types Email templates for auto response to customers.
• Developed several custom reports to better assist managers and report folders to provide report accessibility to appropriate personnel.