SUMMARY

• Programmer/Analyst/Technical support Engineer for around 8 years of development/support/testing experience in Software Application Industry.
• Overall experience of coding of the software systems to meet customer needs & requests.
• Experience in development of Web Based applications and applications for Documentum Content Management, Life Cycle Development, Workflow Development, Content Delivery, and Content Publishing.
• Extensive knowledge on Installation, Application Development, Deployment, Migration, Administration, Configuration and Testing different products/modules using SDLC (Software Development Life Cycle).
• Expertise in Documentum product suite including Content Server, Documentum Administrator, Webtop, D2, Xplore, xCP, CTS/ADTS, Taskspace, Forms Builder, Process Builder, Composer, Application Builder, Application Installer, Process Integrator, BPM (Business Process Manager), WDK Framework, Full - text Indexing Server, Content Suite, Process Suite.
• Proficient in Documentum application development and customizations with DFC, WDK, WebTop, D2, Xplore, xCP, DFS, Documentum Transformation Services, Documentum Application Builder, Documentum Composer, Documentum Records Manager, Forms Builder, Workflow Manager, Process Builder, Business Process Manager (BPM).
• Expertise in Upgrading Documentum Content Server upgrade and many Documentum clients like Webtop, D2, DA, DFS, CTS and Records Manager.
• Expertise in creation of custom components and plugins on top of D2, WDK/ Webtop layers, and designing/creating Workflows and Life cycles.
• Experience in creating/designing users, groups, access control lists (ACL) and Alias sets using Documentum Administrator and DQL/API scripts.
• Experience in developing standardized business logic using BOF. Worked on Type based Business Objects (TBO), Service based Business Objects (SBO) and Aspects.
• Good experience in developing applications using Java, J2ME, J2SE, J2EE-(Servlets, JSP, Struts), JDBC, HTML, XML, XSLT, SQL, EJBs, RMI, JMS, JavaScript, Hibernate, Spring etc.
• Experience with JIRA and Agile project methodologies Experience with JIRA and Agile project methodologies.
• Experience with ESB and WebServices.
• Experience in developing end-to-end scanning solutions using Captiva.
• Created J2EE based Web services along with various WSDL and XSD (XML Schema) files to service data and to communicate over SOAP/Http(s).
• Experience in working with and administering various application/web Servers like Web logic, Apache Tomcat etc.
• Experience in writing complex queries, using Oracle 8i/ 9i/ 10g, 11g, SQL Server 2000, 2012, 2014, MySQL 3.23 Server.
• Worked on different OS like Windows NT, Windows XP, Windows 2000, Windows 2003, Windows 7 and LINUX.
• Excellent written and verbal communication and interpersonal skills.
• Extensively interacting with clients/business users having technical issues and having the zeal in gathering the client requirements, analyzing, designing and implementing the requirements with the technologies pertaining to them and troubleshooting the problems encountered during the entire phase of the projects and providing support and training to end users in understanding their problems and troubleshooting them.
• Good Team Member by involving in CMMI ISO audits and having thorough knowledge of CMMI phases and Quality Processes.
• Very strong work ethic, taking ownership of work and responsibilities and a very good initiator in procuring the requirements, handling different challenging tasks and an enthusiast in giving presentations on different technologies.
• Good Team player with excellent troubleshooting and problem-solving skills.
• Expertise in Development and Testing (Manual), familiarity with project execution.
• Sound Technical knowledge, excellent exposure and ability to learn any tool quickly.
• Work best in technically complex, aggressive-time frame, high-pressure project circumstances.
• Good in MVC1, MVC2 design patterns.
• Worked on Big Data Simulation project and sorted the data using java programming and master slave node architecture and Hadoop architecture.
• Designed and Implemented Operating Systems three phase project in single batch and multi batch system mode and which could support multi programming.
• Developed web-based database for my website “Hotel Management Company” and managed the database and website pertaining to customer check in and check out and services offered etc. for the hotel.
• Implemented Java, C++, Security Algorithm projects involving encryption and decryption algorithms, wireless network research project and research on HBASE.
• Worked on Power Transmission lines/Power Systems projects on HVAC Medium and Long tx line models for the electrical and mechanical design considerations.
• Worked on Assembly language projects for implementing Sorting techniques, Combinations, Matrix Multiplication, Factorial, Palindrome, Musical Notes, Counting the no. of Characters in a string.
• Worked and implemented MATLAB projects for Computer Vision involving Image processing techniques, Solid state devices, Power Electronics, Optimal Control, Optical Fibre Communications.
• Excellent written and verbal communication and interpersonal skills.
• Sound Technical knowledge, excellent exposure and ability to learn any tool quickly.
• Excellent troubleshooting and problem-solving skills.

TECHNICAL SKILLS

Operating Systems: Windows 2000/2003/7/8/10/ NT/XP/UNIX/RED-HAT LINUX

Programming Languages: C/Java/J2EE/C++/MATLAB

Scripting Languages: Java script

Web Design Languages: HTML, XML, CSS, PHP

Web Design tools (Imaging): GIMP 2.4.0

Database Language: SQL/PLSQL

Application Development: Java, JSP, Servlets, EJB s, RMI, HTML, XML, XSLT

Frame work Technologies: J2EE STRUTS 1.2.7

Development Tools: My Eclipse 5.0, Net Beans, J Builder, STS (Spring Source Tool) 3.2/6.4

Documentum Tools: EMC Documentum Suite 5.3x,6.0,6.5,7.x (7.1/7.2),D6, Content Server 5.2.5 sp5,5.3.x, D6, Business Process Manager 5.3x, D6, Workflow Manager 5.3, Documentum Administrator 5.3.x, D6, Webtop 5.3.x, D6, Web Publisher 5.3x, DFC 5.2.5 sp5,5.3x,6.0, BOF 5.3x (TBOs & SBOs), DQL, API,WDK Framework. Desktop Client 5.3.x, SCS 5.3x, Business Process Builder 6.0, Task space 6.0, DAB 5.3x, D6, DAI 5.3x0, D6,eroom BPS 5.3x (Inbound and Outbound), Captiva Input Accel 5.3, Brava 5.3x, D6, CIS 5.3x, D6, DTS 5.3x, D6, Full Text Indexing Services 5.3x, D6, XCP, D2, Documentum Composer, DFS, Business Process Services, Forms Builder, Taskspace, Content Services for SAP, Content Intelligence Services, ECI services, Documentum Compliance Manager, Documentum Application Installer, Documentum Application Builder, Documentum Asset Manager, Site Caching Services, WSDL, SOAP, DTS, ADTS, CTS, CIS, XCP 2.x(XCP 2.2/2.4), Xplore, C2, O2, D2 4.5, DFC 7.1/7.2, Repoint Querying tool for DQL/API,DA 7.2, Content server 7.1/7.2,MDO,MDD.

Content Management: Documentum (5.3x, 6.0, 6.5, 7.x), Red Dot CMS by open text web solutions group, Open Text Content Suite, Process Suite.

Database Connectivity: JDBC

Database Server: Oracle 8i/9i/10g, MySQL Server, SQL Server 2005, SQL Server 012/2016

Web/ App Server: Tomcat 5.0.28/5.1/5.5 , 7.1/7.2 Web Logic 8.1, 9.2

Administrative Tools: MS Word, MS Excel, MS PowerPoint, MS Outlook

PROFESSIONAL EXPERIENCE

Confidential

Technical Architect

Responsibilities:

• Analyzing the existing code, auto-processes, workflows and workflow methods and task-scheduler jobs pertaining to the AIS application and the other jobs scheduled within Documentum Administrator.
• Identifying and becoming familiar with platform architecture and system environments (DEV/TEST/PROD).
• Supporting ongoing Production issues, employing trouble-shooting techniques in resolving the issues÷
• NYPD accident.xml batch files Import to Documentum sent through SPIDER by rerunning the AISXML Import task scheduler job from the app server.
• AIS Check-in cases failed error by running DQL query to fetch the work items piled up under work queue and there by executing the API command to reduce the assigned count for the work items.
• AIS Outage issue, by restarting the script which in-turn restarts the Documentum Services in order- Doc Broker, Doc base, JMS for Content Server, Tomcat Server, BAM Server, Xplore Index Server.
• AIS Images not being viewed/retrieved for the customers, MEDCERT issue for images retrieval by the end users checking the java compatibility with the DCTM version and the browser compatibility.
• AIS Kofax ingestion job error due to incorrect arguments passed while the user scanned the documents incorrectly without using KOFAX SCANNER.
• AISXMLImport Job failure due to incorrect accident.xml file format for the elements/input values passed incorrectly by NYPD/NYSP and in-turn error in the AIS-ORACLE DB and the metadata not getting synced to the AIS-DCTM SQL DB and in turn with the AISXMLProcessNodes Job failure not creating the equivalent Documentum objects.
• AIS-BAM Workflow reporting not generating the workflow reports fixing it with the restart of the BAM Server Tomcat App Service.
• AIS location coding work queues and the matching exception matching work queues tasks suspension in-order to reduce the assigned count for the tasks piled up under the work queue.
• Working on the incident tickets/ change requests from the end users for AIS/DMS (LPB/BDU/CDU/MEDCERT)/DOS and fixing their issue for image retrieval by in turn fixing the UCF timeout issue and further trouble shooting the Content transfer issue for ACS; as the UCF internally invokes the Java applet and checks for the JRE 6.0 compatible to DCTM 6.6.
• Making the end user super user to facilitate the user to fetch/search the documents by the attributes or properties, keywords ‘ALBANY’ and ‘MUNI NAME’.
• Configuring the SMTP server attribute post the upgrade from DMV domain for the legacy prod environment to SVC domain for the NEW DEV environment.
• Configuring the ATMOS Storage for the Documentum.
• Evaluate current enterprise level processes and suggest modification in workflow or configuration.
• Work on the ongoing Documentum platform upgrade/migration from version 6.x to 7.x and worked with the vendor in the deployment of the applications like Webtop, DA, Task Space, Documentum Administrator, Composer, and installations of the Content Server & Xplore Index Agent for DOS configuration, BAM Server, SQL Database Server, Tomcat Server etc.
• Worked with the vendor in generating the CLIP-LISTS using DQL to fetch the documents missing and generated for a certain period based on the AIS/DMV/DOS application and comparing the data using MS Excel, and worked with the DBA for the SQL DB to in-turn create Database to check the count of the data generated from CLIP-LISTS (Objects Ids and their CLIP-Addresses). Comparing DQL vs SQL to see the count differences for the CLIP LIST Addresses for the two dates to see the missing documents etc.
• Checked for the jobs needed for the Log Purging, Clean up jobs etc. as part of the daily maintenance activity. We have the restart scheduled for all the DCTM Services every night in order of precedence (CS/App Server/BAM/Xplore) etc.
• Worked extensively on DFS, DFC, DQL, Workflow Manager, WebTop, Taskspace, JMS, BAM Workflow Reporting, Xplore.
• Developed the application using Java, .NET, Java Messaging Service, PL/SQL, SQL, Oracle Databases and stored procedures.
• Performed unit and integration tests to validate connector functionality.
• Assisted the QA team in writing test cases/test plans and performing automated test cases for the AIS/DMV/DOS, DOT, KOFAX Component, ORACLE DB, NYPD Batches Import and the Crash Records, TRACS XML IMPORT, Copy Transmission Stored Procedure for the DOT and the other applications integrated with Documentum.
• Coordinated platform and infrastructure design meetings.
• Elicited high level services requirements for project roadmaps.
• Performed regular health check of Production and lower Environments.
• Worked closely with PMs and different state agencies to ensure business process re-engineering requests are met through modification of existing software.
• Regularly used sophisticated SQL code to retrieve data from the ORACLE database.
• Performed functional and regression testing/smoke testing on different builds and defects to development team.
• Responsible for creating numerous Workflow diagrams and business processes within the system.
• Participated in defect triage meetings for assigning severity and priority to the defects logged during testing phase and post-production phase.
• Ensured any change, release and enterprise maintenance activities communicated to all team members and stakeholders, support in preparing system’s performance matrix.
• Actively participated in help desk process to address all client issues and provide solutions to their problems up-front and escalate it to appropriate team members
• Facilitated in person training sessions and webinar-based trainings to train end users (Vendors) on all functionality of the Documentum System.

Environment: Windows 2003/2008/2012 , Content Server 6.5 sp1/6.6, Webtop 6.6 sp2, Documentum Administrator 6.7, Taskspace 6.6 sp1, BPM, BPS, Composer 6.6, JMS, Java 1.6, JSP, DFC 6.6 sp1, WDK 6.6 sp1, JavaScript, HTML, repoint tool, Web Services, SOAP, REST, GIT, STS 3.2/6.4 (Spring Source Tool Suite), Eclipse 3.2/6/4, SQL Server 2012/2016, Apache Tomcat App Server 6, AIS, CDU, Med Cert, LPB,BDU,DOS applications integrated with Documentum, BAM 6.6 sp1, Xplore 6.6 sp1 Full Text Index Server, SQL Server 2005 sp2/2014, ATMOS File Share, KOFAX 9.1,11 Export Connector for Documentum, SPIDER tool to pick up the accident.xml files from NYSP,NYPD, MS Visio 6, MS Visual Studio 6.0, Notepad++, BAM DB SQL Server 2005/2012, ORACLE DB 10G.(especially for the AIS app metadata) to sync to AIS DCTM SQL DB, MS Excel, MS Access, Java Decompiler 3.12, DQ Man 6.0 etc.

Confidential, IL

Infrastructure Analyst

Responsibilities:

• Contributed to the Production Support/Administration/Enhancements effort to meet the business and regulatory requirements.
• Supported development of Email Capture Services with EDC Documentum System and the corresponding
• Analysis for each solution to be integrated into EDC Dctm System for claims system and Captiva and adlib.
• Laid out the technical architecture of the Development, Validation/QA Testing, Functional Testing and Production environments.
• Architected, designed and implemented, testing the custom workflow methods developed, provide production support for Workflows and the custom functionalities.
• Actively interacted with the claims edc support team, resolved the end user requirements and prepare the system design specification documents and other templates to trouble shoot the going production issues.
• Involved in the writing of technical specification document and system design document while encountering the issues for EDC Production Dashboard monitoring like high counts for work service, reader service, demand service, export process and wftimerservice.
• Upgraded a Documentum platform from 6.7 sp2 to 7.2 successfully on from Windows 2008 server to 2012 server environment.
• Monitored the content server, docbroker services and dashboard edc… prod application for indexing job, purge jobs to clean up the docbase etc.
• Interacted with Adlib team and Captiva team for issues in tracing the files for auto fire claims based on claim number and other metadata to check for the status of the documents in workflow or single output or exported to SFTP from Captiva.
• Queried the docbase extensively to check for the missing claims, have done network trace to check the path the packets are received and traced them on the repository.
• Reprocessed the stuck-up files for auto and fire claims by restarting the workflow for genericedc process, error workflow, main edc work flow etc.
• Fixed the empty folders issues for the missing email attachments captured from auto and fire mailboxes by querying the docbase based on objids generated for the folders and reprocessing the missing files stuck up in workflow.
• Troubleshot the issues for Single Output attachments, Adlib conversion to OCR generated pdfs and then to tiff individual files in turn.
• Restarted the demand service, export process and generic wftimer service, work service, reader service based on high demand count, workflow count pertaining to the EDC prod dashboard.
• Monitoring the JMS Java Method Server, docbroker, docbase content services and restarting them on timely basis every weekend as part of maintenance activities.
• Worked intensively with the offshore team for prod server reboots monthly for dev test prod server env for docum servers claims injury servers and the database, tomcat.app servers.
• Used HPC managers to resolve the tickets raised by the end users for missing claims from EDCsystem and disk storage…issue, M DO, MDD…. issues pertaining to claims support team and issues for error codes generated like invalid claim number. Large size for email and attachments, missing attachments etc.
• Lead developer in customizing existing DCTM application and creating entirely new components to be integrated for categorizing the documents metadata based on properties for Police reports, Total Loss claims activities.
• Developed the configuration specifications and Object Type Definitions based on various interactions with the line if business i.e., auto fire claims system pertaining to the type of workflow, object types are configured and even for the database tables for claims.
• Extensively Used xCP Designer to build and deploy xCP 2.x applications.
• Designed workflows in xCP to capture and process data feed from customer relation management systems.
• Designed and developed custom configuration objects, Documentum jobs, custom activity templates, workflow methods, modified the WDK components and server methods. Sending custom email notifications to claims auto fire mailboxes.
• Developed a web service using REST services to search Documentum doc-base and provide object data to a third-party application for demand service work service export process service WFTimer service and reader service.
• Fine Tuning the Documentum Applications and reviewing the custom code for better performance.

Environment: Windows 2008/2012, Content Server 7.x, xCP 2.x, Documentum Administrator 7.x, BPM, BPS, Composer, xCP Designer, xMS, Java, JSP, DFC 7.x, Java Script, HTML, repoint tool, Web Services, SOAP, REST, EDC Production Dashboard Application (Web app developed similar to Web top), STS 3.2/6.4(Spring Source Tool Suite), SQL Server 2012/2016, Tomcat 7.1/7.2, MDO (My Documentum for Outlook), MDD (My Documentum for Desktop)

Confidential, Dover, NH

Senior Documentum Consultant (Developer / Administrator)

Responsibilities:

• Contributed to the Design and Implementation effort to meet the business and regulatory requirements.
• Support development of Migration Template and document migration processes.
• Conducts Migration Analysis for each solution to be migrated into DMF Framework
• Laid out the technical architecture of the Development, Validation and Production environments.
• Architect, design and implement Life-cycles, Workflows and the custom functionalities.
• Actively participated in the workshop sessions to validate the end user requirements and prepare the system design specification documents.
• Involved in the writing of technical specification document and system design document.
• Upgraded a Documentum platform from 6.7 sp2 to 7.2 successfully on Red Hat Linux.
• Lead developer in customizing existing DCTM application and creating entirely new components to be integrated.
• Developed the configuration specifications and Object Type Definitions based on various interactions with the business.
• Extensively Used xCP Designer to build and deploy xCP 2.x applications.
• Designed workflows in xCP to capture and process data feed from customer relation management systems.
• Installed D2 4.5 client and config applications.
• Developed multiple D2 configurations like check-in, check out, property pages, inheritance, security, auto link & naming, query forms, tree-views etc.
• Designed and developed custom configuration objects, Documentum jobs, custom activity templates, workflow methods, modified the WDK components and server methods. Sending custom notifications, extended audit trail, clearing attributes when a new version gets created or copied, automated periodic review of Effective documents, properties change confirmation and report track are some of the customizations.
• Developed a web service using REST services to search Documentum doc-base and provide object data to a third-party application.
• Fine Tuning the Documentum Applications and reviewing the custom code for better performance.

Environment: Red Hat Linux, Content Server 6.x/7.x, D2 4.5, xCP 2.x, Webtop, Documentum Administrator, BPM, DAB, BPS, Forms Builder, Composer, xCP Designer, xMS, Java, JSP, XML, DFC, DFS, WDK, Java Script, HTML, Docbasic, Oracle, WebLogic, Eclipse, AXIS, Web Services, SOAP, REST