SUMMARY

• In depth knowledge in Agile, Scrum, Waterfall methodology, Use Cases, Software Development Life Cycle (SDLC) processes.
• Experience in Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Developed Change Impact Assessment models, RACI Chart and performing Training need analysis for the skills gap.
• Subject matter expertise in Home Mortgage, Auto Finance, Fixed Income, Risk Analysis, Custody. Good understanding of Money market, Equity, Cash management, Treasury, Capital market, Repos, SWIFT, LIBOR lending, FX, Bond, Commodities, STP and Credit risk, Derivative Securities fundamentals with hands on experience.
• Leveraging ALM tools to track development progress, coordinating with other teams, tracking status, managing open issues, dependencies and questions.
• Participated in Sprint Planning and Sprint review meetings for Finalizing the Sprint Backlogs and Verifying the sprint outputs respectively.
• Hands on experience in analyzing and documenting Business Requirements Documents (BRD), Functional Requirements Documents (FRD), Use Cases and Requirements Traceability Matrix.
• Experience in conducting Joint Application Development (JAD) sessions with End - Users, SMEs, Development, QA team for requirement gathering, walkthroughs and customer interviews.
• Participated in Sprint Planning and Sprint review meetings for Finalizing the Sprint Backlogs and Verifying the sprint outputs, respectively.
• Excellent analytical skills in understanding the business process (AS - IS and TO-BE), understanding the functional requirements and translating them to system requirement specifications.
• Expertise in UML class diagrams, object diagrams, use case diagrams, state diagrams, sequence diagrams, activity diagrams using Rational Rose and MS Visio.
• Good experience in the User Acceptance Testing (UAT) and Used JIRA to report bugs.
• Having Strong written & verbal communication and Interpersonal skills and Good Team player maintaining relationship with coworkers.
• Demonstrated ability to remain flexible, unfazed and on-track in an environment of tight deadlines and high expectations. Good communication, interpersonal, analytical negotiation skills with strong organizational and team building abilities.

TECHNICAL SKILLS

• JIRA, SQL, Microsoft TFS, ALM tools, Alteryx, Xceptor
• MS-Word & MS-Excel, Power point, MS-Access, MS-Visio
• Excel: Flow charts, Pivots, Graphs, Conditional formulae’s, conditional formatting
• Hyperion Essbase, Oracle, SAP FICO, SAP Procure to Pay, SAPCO, Advanced Analysis, Business Objects
• Concur, Ariba on Demand, Beeline SDM, Clarity, Compass, SEAL,

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Associate

Responsibilities:

• Engaging with many areas within the organization to align key stakeholders, increase awareness of various change initiatives and drive business results
• Analyzing change requests, GAP analysis and risk analysis documents and involved in preparation of mitigation plans.
• Worked closely with key business leaders to understand change management implications across multiple business units
• Lead to drive business management practices, development of KPI’s, setting logical key performance measures and reporting to drive financial and business performance trends
• Worked with the top management in defining/structuring/analyzing reports, to view the data in different aspects of the business
• Managed the IT Software development of the Treasury & Capital Markets systems, supporting Foreign Currency, Derivatives transactions, fixed income, and payment systems with interfaces to FIX, Swift, Chips, and Chaps.
• Contributed to initial phases of the Libor to SOFR transition, drafting the processes, procedures in the data governance process.
• Identified and assessed new & existing risk and elevate any concerns to Capital Markets Senior Management to mitigate bank exposure or potential loss.
• Supports Mortgage loan origination, servicing and digital payment systems.
• Worked on the templates for the quarterly regulatory submissions like CCAR, iCAAP, etc
• Documented business requirements and worked with I.T teams to implement business systems enhancements.
• Queried database using SQL queries to ensure data integrity and to validate the inserted and updated data.
• Documented process flows, uses cases, field level specifications and trained relevant teams.
• Lead reviews of business processes, anticipating requirements, uncovering areas for improvement.
• Work with interface teams to review the process & documented the outcomes.
• Ensure contract schedules/SOW document complies with compliance, Tax & regulatory guidelines

Associate

Confidential, Columbus, OH

Responsibilities:

• Initiated to streamline & integrate various business processes or costing models into single platform for Auto Finance, Mortgage Banking and Corp Sectors for TCO recovery models
• Performing Risk assessment for change in the methodology in cost allocation
• Monitor prime and LIBOR loans and reconcile interest and fees
• Processing libor rollovers
• Part of the allocation project that was aimed at migrating from the current system SAP FDW to Oracle Business Object reporting tool, to maintain and manage their entire reporting structure across line of business.
• Gathered Business Requirements from the applicable Subject Matter Experts
• Re-Designing existing business processes to fulfill business requirements.
• Created Use Cases, Business Requirements, Process Flow Diagrams, Workflow Diagrams
• Successfully interpreted data in order to draw conclusions for managerial change action and strategy
• Presented data and conclusions to team in order to improve strategies and operations
• Published monthly reports for Senior Management and reported variances analysis with actual results to budget, forecast, and prior periods
• Participating in documentation of project/business case reviews and prepared reports for upper management.
• Engaged in vendor data validation, validated existing I&AM processes and conduct control checks to ensure end to end Application On-boarding data integrity
• Worked heavily on SQL Server database to extract data and build Business reports.

Senior Analyst

Confidential

Responsibilities:

• Controlled billing models (IAS contracts/ATC) for all the migrations of CCB business for both India and Philippines.
• Participated in various organizational strategic change management projects on real estate, training assessment, TCO models.
• Documented the artifacts in required formats namely BRD, FRD and Business Scenario Document.
• Responsible for gathering requirements through interviews and status meetings with Business Users and SMEs from the Operations
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Involved in creating the targeted questionnaire for SMEs and Business users for elaborating and getting clarity on requirements.
• Initiated and reported upon a monthly/quarterly/yearly expense analysis on the allocation
• Enhanced changes in the team into existing structure to maximize process efficiencies
• Lead an expense management project for eliminating redundant process and gaining efficiencies