SUMMARY

• Certified Salesforce Developer - 401(Platform Dev.1) with 5+ Years of IT experience in Salesforce.com and various phases of CRM and Force.com platform as Development and Administration, Implementation, Support and Configuration of Salesforce CRM based on Apex Language and Force.com Platform.
• Experience in Salesforce Lightning Components, Lightning web components, Aura, Lightning Pages and Lightning Design Systems
• Expertise on various phases of Software development life cycle (SDLC), involved in Requirement gathering, Analysis, Development, Implementation, Deployment and Maintenance.
• Deep knowledge of the Salesforce product lines - Force.com, Sales Cloud, Service Cloud and App Exchange.
• Hands-on lightning application development experience using SLDS and used custom CSS, Images, Icons in the Visual force pages, Components to have Lightning experience.
• Experience in automating the business process using Workflow rules, Escalation rules, Assignment rules, and Validation rules.
• Expertise in creating Custom Tabs, Custom Objects, Custom Fields, Pick lists, Role Based Page Layouts, Workflow alerts and actions, Workflow Approvals, Custom Reports, Report Folders, Report Extractions to various formats.
• Configured security and sharing rules at object, field, and record level for different users at different levels of an organization.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approval Processes, Reports, Dashboards, Tasks, Objects, Validation Rules, Formulas and Workflow rules, Sandbox Management
• Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.
• Expertise in Visual Force, APEX Database, APEX Triggers and APEX Testing. Designed Visual Force pages with custom controllers and controller extensions to build custom user interfaces for mobile and web apps.
• Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
• Experience in SFDC development in implementing Apex classes, Apex Triggers, and Force.com API.
• Involved in developing Lightning Applications which supports Salesforce Mobile SDK and Lightning Web components for better experience on the given products.
• Handling data migration tools like Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete etc.
• Worked on Salesforce1 platform to build mobile applications using Lightning components.
• Proficient in integration (synchronous & asynchronous) with other integrated tools such as Soap and Rest webservices.
• Worked on creating and modifying public groups and permission sets. Implemented role hierarchies, sharing rules and record level permission to provide shared access to different users.
• Developed SFDC Customized Reports, Dashboards and Report types to continuously monitor data quality and integrity.
• Proficient in Data Migration from legacy applications to Salesforce using Import Wizard and Data Loader.
• Hands-on experience with development tools like Force.com IDE, Eclipse IDE, Force.com Explorer and Version control tools.
• In-depth understanding of CRM business process that include Forecasting, Campaign Management, Lead Management, Order Management, Account Management, Case Management and Merging Management.
• Experience in database languages SQL and PL/SQL as well as in databases MS Access, Oracle, MS-SQL, and MySQL Server.
• Knowledge on Implementing Salesforce Lightning Components, Aura framework, SLDS for building responsive applications for any device.
• Experience in Agile and Scrum methodologies.

TECHNICAL SKILLS

Sales Force.com: Sales Cloud, Service Cloud, Community Cloud, App Exchange

Force.com: Visual Force pages, Apex Classes, Apex Triggers, Data Loader, SOSL, SOQL, Email, Reports and Dashboards, Lightning Components, SLDS, Data Integration, App Builder, Web Service Integration, Workbench, Workflows and Approvals.

Languages: Core Java, Apex

Custom Integration: SOAP, REST

Web Technologies: Java Script, HTML, CSS, XML, AJAX, JSON

Databases: Oracle, SOQL, SOSL, SQL

Methodology: Waterfall, Agile/Scrum

Office Tools: MS-OFFICE - Excel, Word, PowerPoint

Tools: /Middleware: VS Code, Force.com IDE, Eclipse IDE, Git hub, Maven mate, Sublime Text Editor3

PROFESSIONAL EXPERIENCE

Salesforce Developer

Confidential

Responsibilities:

• Working on contract life cycle management (CLM) tool to enhance the existing features and develop some new options using Salesforce declarative tools for providing a better experience to data-based suppliers and contract managers.
• Develop submission forms and feedback forms within business flows using Visualforce and Lightning Web components.
• Build custom Lightning applications and console applications from scratch as per the business requirements using Lightning components
• Developing complex SOQL and SOSL queries with consideration to Governor Limits to export bulk data and to perform data modifications.
• Build automated tools like Web-to-Lead, Auto-response rules, Process builders and Visual Flows to provide better service to customers and keep updating them as per the fiscal year and business requirements.
• Install new managed packages from both App Exchange and third-party resources and managing them by updating to newest versions and compatibility with the existing setup.
• Involve in developing technical and business solutions using Apex programming language and involve in Code- reviews to maintain Salesforce standards and governor limits.
• Deploying lightning applications, customizations/configurations from Sandbox to Production Environment after UAT using Change Sets or Copado.
• Data management tasks are implemented using Salesforce Data Loader or Import Wizard based upon the size of the data.
• Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
• Implemented Live Agent feature to aid the customers and utilized Omni-Channel to divert the customer enquiries to respective users, queues depending on the types of enquiry/request.
• Performed Integrations with third party applications using the JSON, SOAP API and REST API and retrieved data from Third Party APIs and display them within the Lightning Component.
• Built reusable UI/UX components with Lightning component framework and responsible for Maintenance of installed Managed Packages in Lightning using Apex.
• Integrated DocuSign with the existing Org and as a DocuSign Admin Create and manage DocuSign templates and Powerforms.
• Supporting administration and configuration of Salesforce Sales cloud instance to meet business requirements which include user and security management, creation of Custom Objects, Custom Fields, Relationships, Page Layouts, and Record Types.
• Participating in Agile/Scrum activities including attending weekly sync meetings, sprint/release planning, sprint retrospectives, burndown chart tracks.

Environment: Salesforce.com platform, FinancialForce, Roll-up Helper, Data loader, Process builders, dashboards, Workflow and approvals, Lightning app builder, Lightning Design System.

Salesforce Developer

Confidential, Irving, Texas

Responsibilities:

• Migrating the existing Salesforce classic applications to lightning with a proper roll-out plan.
• Conduct discovery sessions with the application users and stake holders to gather use cases within the app.
• Categorize the users in different personas and assign profiles and permissions based on their use cases and day-to-day activity within the application.
• List out the record pages, Visualforce pages, buttons from the existing classic app and upgrade them to Lightning ready to use in the Lightning application.
• Working on FinancialForce PSA managed package application to upgrade to Salesforce lightning.
• Developed a Batch Apex class to replace functionality of Roll-up Helper managed package.
• Developed Visualforce page to list out the related Opportunity and Account records on the record detail page.
• Develop new solutions to engage with customers using process automation tools like auto-response rules, Visual Flows, Process builder and Workflow rules.
• Maintaining managed packages with their upgrades, enhancements and manual custom settings after the update.
• Design Custom components for lightning application to achieve the business requirement.
• Develop Lightning pages, tabs and buttons to provide all the related information in one single page for ease access to users.
• Implemented Quote-to-Cash solution using APTTUS CPQ, Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects and involved in Apttus Advanced Workflow Approvals.
• Updated classes and triggers using Apex, SOQL and SOSL queries.
• Working on developing the lightning components for business required tabs and button with Enabled Aura Framework, by adding Aura Attributes and Aura Handlers.
• Deploy code and other Salesforce components to production using deployment tools like Changes sets and Blue Canvas.
• Create and upload user guides, user training materials and runbooks as part of the migration.
• Conduct UAT sessions with stakeholders to verify the access and permissions by performing multiple use access.
• Integrating standard functionalities from PSA managed package into Salesforce Mobile application.
• Developing app pages and record pages for mobile application.
• Work on the fixes based upon the UAT feedback and enhanced the user performance.
• Participate in User training sessions to validate all possible use cases within the application and get approval for GO-Live.

Environment: Salesforce.com platform, FinancialForce, Roll-up Helper, Data loader, Process builders, dashboards, Workflow and approvals, Lightning app builder, Lightning Design System.