SUMMARY

• A result oriented professional with 10+ years of diversified experience in analysis, design, coding and testing of full life cycle software projects including 8+ years of experience in salesforce.com CRM integration, Configuration and customization and has development experience in WEB technologies using Java, JSP, EJB, Servlets, Struts, JSTL, JavaScript, AJAX, XML, XSLT, JNDI, Oracle, JDBC, WSAD, RAD, Hibernate, Subversion, Clear case, VSS, Oracle Application Server, Web Sphere and Web logic.
• Experience in the complete life cycle of project development SDLC including System Analysis, Design, Development, Testing, deployment to different environments and Post Production support.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.
• Experience in SFDC customization development of Apex classes, Triggers and Visual Force Pages.
• Hands - on experience with development tools like Force.com IDE, Force.com Explorer, Work bench and Data Loader.
• Was assigned to lead task force (executives, leaders, developers, business contacts) to work with Vlocity to troubleshoot DataRaptor performance issues preventing upscaling our data operations.
• Extensive experience in designing validation rules, custom objects, custom fields, page layouts, workflow alerts actions, pick lists, approval processes, record types, custom tabs, report extractions to various formats, and email generation according to application requirements.
• Extensive experience reviewing code and following best coding practices in order to avoid governor limits in complex transactions.
• Expertise in performing data migration from legacy systems to Salesforce.
• Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller MVC and Service Oriented Architecture SOA .
• Experienced in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Experience in managing Cases and Entitlements.
• Had Experience of Salesforce configuration, data migration, system integration and familiarity with Visual force Pages, Components, and Controllers MVC architecture and Apex Classes, Controllers Triggers.
• Developed and configured various Dashboards, Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Strong Implementation and Integration experience using Custom objects, Custom fields, Formulae fields, Triggers, Apex classes, Visual Force Pages, Page Layouts, Workflow rules, Approval processes. Record Types, Standard Controllers, Custom Controllers, Extension Controllers, SOQL and SOSL.
• Extensive experience using Salesforce Administration tasks like Managing Users, Roles, Profiles, Permission sets.
• Migrated large volumes of external data on to Salesforce.com using Apex Data Loader as part of data management functions.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Experience with Salesforce IDE tools: Force.com, Eclipse IDE Plug - in.
• Experienced with Oracle and My SQL databases.
• Good experiences in integrating salesforce.com with other internal/external applications using SOAP and REST based web services.
• Exposed to UI design using Lightning components and I am enthusiastic to constantly upgrade myself with new releases and updates of Salesforce.com
• Preparation of function design documents and responsible for delivery of releases.
• Involved in Unit Testing and Test Coverage for Triggers.
• Designed and implemented custom Vlocity Omniscript pages for customer information.

TECHNICAL SKILLS

SFDC Technologies: Apex Lang, Apex Classes, Apex Triggers, SOQL,SOSL,Visualforce(Pages,Components,Controllers), Apex Web Services, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects,IDE,Apttusproduct configuration Apex Lang, Apex Classes, Apex Triggers, SOQL,SOSL,Visualforce(Pages,Components,Controllers), Apex Web Services, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects,IDE,Apttusproduct configuration

Cloud Computing: Salesforce.com CRM, Sales Cloud, Service Cloud, Visual Force, Apex, Salesforce configuration and customization.

Languages: Java, HTML, SOAP DHTML/JavaScript, XML and XSL/XSLT

Operating Systems: Unix, 1.0/11i, Linux, Windows7, Windows 2000, Windows NT, Windows 95/98

Programming Languages: Apex Lang (Force.com Platform), Core Java

Configuration Tools Source Control: OPAS(BMC Remedy) and Service Now, JIRA Source Control Clear case, VSS, CVS.

Scripting languages: Java Script, VB Script, CSS, AJAX.

Application/Web Servers: Web logic Server 10g, Web sphere v5.1, Apache Tomcat Server.

Databases: Oracle 9I/10g, SQL Server 7.0, MS Access 2000, DB2

Scripts: UNIX shell scripts, JavaScript, and AJAX.

Technologies: JSP, Servlets, JDBC, Struts, Spring, EJB, RMI, XML, Hibernate

PROFESSIONAL EXPERIENCE

Salesforce Developer (Lead)

Confidential, TN

Responsibilities:

• Created Custom Controllers and Standard Controllers in Visual Force.
• Architect, design, and develop advanced customizations utilizing Salesforce and Force.com.
• Manage technical project team members (onshore and offshore).
• Designed and implemented custom Vlocity Omniscript pages for customer information.
• Responsible for UI lightning design along with visual force pages for latest custom page design.
• Running workshops, working closely with client, able to talk about tradeoffs e.g. terms of config vs code.
• Implemented Hibernate and Spring to replace EJBs in the earlier architecture.
• Map functional requirements to Salesforce features and functionality.
• Disseminate best practices on solution positioning and delivery.
• Mentor junior team members in Salesforce technology, Force.com, Integration Technologies, and Salesforce best practices.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Developed apex REST web services classes for external applications accessing salesforce.com data with restricted access.
• Creating Web pages and Controller classes in Visual Force and Apex including Java Script.
• Experience in development, administration, configuration, Implementation, and Support of salesforce CRM, and salesforce SFA applications based on Apex Language and leveraging Force.com Platform.Support pre-sales activities inclusive of participating in sales calls and proposal development.
• Involved in requirement discussions with business team.
• Preparation of function design documents and responsible for delivery of releases.
• Involved in Unit Testing and Test Coverage for Triggers.
• Implemented CRM custom integration solutions for top salesforce.com clients
• Creating Workflow Rules, Tasks, Email Alerts and Components to suit to the needs of the application.
• Customized different page layouts and assigned them for different profile users.
• Developed Apex classes, Apex Triggers for various functional needs in the application.
• Preparation of technical design document and transitioning to the team.
• Was assigned to lead task force (executives, leaders, developers, business contacts) to work with Vlocity to troubleshoot DataRaptor performance issues preventing upscaling our data operations.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Responsible for deployments to Production environment using Ant tool, change sets and Force.com migration tool.
• Exposed to UI design using Lightning components and I am enthusiastic to constantly upgrade myself with new releases and updates of Salesforce.com
• Creating Web pages and Controller classes in Visual Force and Apex including Java Script.
• Designed Technical Specification Document based on the requirements and the Existing Systems.
• Responsible to inform all business stake holders about System down time during Production deployment and provides post production support after System is up for business.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Developed apex REST web services classes for external applications accessing salesforce.com data with restricted access.

Salesforce Developer (Lead)

Confidential, WA

Responsibilities:

• Involved in all phases of project developments like Client Meetings, Requirement
• Implemented SalesForce CRM and Financial Force ERP to run our complete Engineering Services business with real time metrics pertaining to operational and financial performance.
• Level 2: Batch re-run requests, system refresh, root cause analysis for the production incidents wherever application code change is required.
• Responsible for UI lightning design along with visual force pages for latest custom page design.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Was assigned to lead task force (executives, leaders, developers, business contacts) to work with Vlocity to troubleshoot DataRaptor performance issues preventing upscaling our data operations.
• Implemented SalesForce CRM and Financial Force ERP to run our complete Engineering Services business with real time metrics pertaining to operational and financial performance.
• Implemented CRM custom integration solutions for top salesforce.com clients
• Experience in development, administration, configuration, Implementation, and Support of salesforce CRM, and salesforce SFA applications based on Apex Language and leveraging Force.com Platform.
• Architect, design, and develop advanced customizations utilizing Salesforce and Force.com.
• Manage technical project team members (onshore and offshore).
• Running workshops, working closely with client, able to talk abou tradeoffs e.g. terms of config vs code.
• Map functional requirements to Salesforce features and functionality.
• Disseminate best practices on solution positioning and delivery.
• Mentor junior team members in Salesforce technology, Force.com, Integration Technologies, and Salesforce best practices.
• Creating Web pages and Controller classes in Visual Force and Apex including Java Script.
• Support pre-sales activities inclusive of participating in sales calls and proposal development.
• Level 3: Production bug fixes, configuration change and enhancements. This requires code changes for enhancements/customizations depending upon the requirement, Code movement to QA, Staging and Production environments.
• Involved in development of test classes and test methods to ensure maximum code coverage in production instance.
• Responsible for UI lightning design along with visual force pages for latest custom page design.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Exposed to UI design using Lightning components and I am enthusiastic to constantly upgrade myself with new releases and updates of Salesforce.com
• Review the root cause analysis done within team, prioritize and present it to business.
• Create and maintain technical and standard operating procedures documents that describe problem resolution, program logic and corrections.
• Involved in development of test classes and test methods to ensure maximum code coverage in production instance.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Developed apex REST web services classes for external applications accessing salesforce.com data with restricted access.
• Responsible for UI lightning design along with visual force pages for latest custom page design.
• Review the root cause analysis done within team, prioritize and present it to business.
• Create and maintain technical and standard operating procedures documents that describe problem resolution, program logic and corrections.
• Involved implement new interfaces to integrate SFR IT Landscape with other IT systems by using SOAP Web Services API.
• Creating Web pages and Controller classes in Visual Force and Apex including Java Script.
• Experience in development, administration, configuration, Implementation, and Support of salesforce CRM, and salesforce SFA applications based on Apex Language and leveraging Force.com Platform.
• Implemented Hibernate and Spring to replace EJBs in the earlier architecture.
• Involved in implementation of MVC2 Architecture
• Implemented CRM custom integration solutions for top salesforce.com clients
• Support and Enhance for existing interfaces on working for new CR and bug fixing.
• Developed testclassesfor code coverageand done code refactoring.
• Involved in requirements discussion with on shore team and technical as well as functional designdocument preparation.
• Exposed to UI design using Lightning components and I am enthusiastic to constantly upgrade myself with new releases and updates of Salesforce.com
• Responsible for unit and integrating testing before deliver to QA team.