PROFESSIONAL EXPERIENCE

Sr. Workday Product Manager

Confidential, Seattle, WA

Responsibilities:

• Joined as Sr. product manager at the time of go - live and supported thru critical stabilization phase post go-live. Swiftly created supporting role based business process frameworks for workforce administrator group to execute key bps without approvals/routing to keep business running while actual end users gets familiar with new tool
• Identified and fixed critical defects and GAPS in change job and Hire Bps,routing of review I-9 tasks as per FLS and Rack Stores support structure. Use of alert framework to push notifications to managers and holder of tasks for termination and hire business process
• Projects/Enhancements: Interim assignment (enhancing Change Job business process), Independent Contractor process, Duplicate SSN Check, Auto termination for Contractor, enabling additional functionalities around I-9 including introducing new business process for amend I-9, section-3 and e-verify integration, enabling MOM (Mass Operation Management) for cleaning up unassigned tasks.
• Complete redesign of Onboarding business process to reduce # of emails (from average 17 emails to 3) and # document tasks (from average 10-12 to 3-4) received by new hires, extend single sign on functionality to new hires prior to day1 to complete 30% of onboarding tasks with intuitive/consistent login experience
• Analyze and implement WD32 and WD33 releases, implement new functionalities like Auto Hire, No show, Manager I-9 Process as part of WD32. Configure Hire BP and Job Application bp(recruiting) to implement Auto Hire functionality for part of NS Business units based on location and supervisory org
• End to end implementation of e-verify integration for entire company, modify I-9 business process (Complete I-9 and Amend), establish support process for e-verify error handling on TNCs
• Successful implementation of boomer rang integration for “Auto termination” of contractors based on end date and update Merchandise discount (custom object) based on complex eligibility rules
• Worked with HR Leadership to build 3 years roadmap with workday at the center of HR architect, my contribution was to influence roadmap by mapping workday capabilities with leadership vision along with introducing peripheral products like walk me, Okta single sign on for Pre hires, AWS Data Hub,Tablo to enhance overall efficiency of HR Architect
• Configure new custom domain and objects to meet complex business requirements e.g. Merchandise discount, Pacesetter, Benefit election preference, insider trading, equity compensation flag
• Configure end to end new business process for “Wage Thief Notification” as well enhance “Edit additional data” to meet business needs to support Oracle migration project
• Security: Restructure role base security roles to minimize churn due to org structure changes, clamping down security access related to PII Data element, segmented security for document categories, Key participation in preparing for CCPA(California Consumer Privacy Act) changes, knowledge of workday GDPR supported functionalities, SOC1 reporting, introduce workday usability matrix, security on mobile device, security configuration on custom domain and objects, Prototype Data scrambling functionality released with WD33

Time/Payroll Solution Architect

Confidential

Responsibilities:

• Joined as Time/Payroll lead to implement SAP HR for BNSF/ Confidential Agreement employee’s population. Worked on providing design solutions for complex business process like “Employee/Supervisory Time Entry”,” CATSDB design “Hours of Operations”, “Dispatcher’s scheduling”
• Configuring Time rules for hourly agreement employees based on union rules, Payroll for 4-digit currency, Time wage type mapping configuration according to over time, double time, differential rules
• Worked with Fiori developers to build complex custom UI5 screens and process for employee/supervisory time entry and approval, Time off request and approval, Travel allowance

Technical Lead

Confidential, Seattle, WA

Responsibilities:

• Joined as Technical lead on highly visible HR & Payroll Modernization Program for UW. Leading team of 6 workday integration engineers working on 146+ integrations to bring project back on track.
• Worked with Benefit functional team to expedite and fast track configuration and integration work for 39 integrations. Worked to expedite key change requests including Accu-Time time events, Redesign of Academic Affiliate and State tax reporting .Streamlined End to End testing, Pay Parallel and participated in planning for UAT
• Worked closely with consultants on tenant management planning
• Active Participate in Change Management and Project Management activities using JIRA as software tool for tracking progress. Played Key role in cut over planning and helping put together “Post Go-live” Service Monitoring plan
• Successful “Go-live” in June2017 as well as helped stabilized and established production support organization as Technical lead for 5 workday integration engineers
• Building effective integration monitoring and error handling process including integration with service now and home grown pager duty application to send alert text message to on call person to provide 24*7 support to critical business process/events like payroll.
• Participation in First time projects including Open enrollment, Year End Tax reporting

Manager, Software Development

Confidential

Responsibilities:

• Joined as a Sr. Functional Analyst, move into role of Manager - HR Business Solution in span of 8 Months to re-establish challenged business partner relationship with HR Leadership
• Built, coached and developed team of 6 FTEs and 10 - 15 contractors through quality hiring, carefully planned professional development, pronounced relationship building and strong external strategic vendor partnerships
• Managed continuous SDLC process changes that turned rigid process-oriented delivery into an outstanding HR and IT partnership to successfully implement greater than $10M in project and program investments without any significant delay in deployment date over 4 consistent years
• Implemented on average 10-12 projects every year including Benefit Outsourcing, Metro PCS system consolidation, and enterprise time-keeping
• Simplified and standardized design approaches with minimum customization
• Directly involved in a strategic 3-yr technology roadmap and executed the plan resulting in $20 million investment to modernization of the entire HR system landscape into new Cloud SaaS and Hosted Architect
• Collaborated across EIT teams to build strong relationships with Development, Application Support and Operations teams necessary for successful implementation culminated in cyclical 1:1’s with more than 10 individual business and EIT leaders
• Successfully delivered MPCS employee migration to Confidential systems on-budget and within original deployment timeline
• Strong vendor management experience with professional services and software providers. Implemented offshore functional support model
• Deep technical excellence across various HR Applications including SAPHR, Workday, Kronos Kenexa and Cornerstone with hands-on experience in configuration and building integrations
• Technical lead on HR technology transformation Program to implement KeneXa, Cornerstone, Kronos, Workday in span of 2 ½ years
• Responsible for building 30/60/90 days cutover/Post Production Support transition plan for workday implementation