SUMMARY

• 12 years of experience in analysis, design, development, testing, delivery and production support of application software.
• 4 years of experience in Salesforce.com CRM Platform including Lightning, Apex technologies, Sales Cloud, Service Cloud, Marketing cloud and 2 years of experience with Java technologies.
• Experienced in developing custom applications and solutions using SFDC Force.com Platform using Apex, Visualforce, Force.com IDE, SOSL and SOQL.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, architecture design, development, enhancements, testing and implementation.
• Expertise on working different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
• Worked with end to end Service Cloud implementation like Case Management, CTI integration.
• Good exposure on Apttus Product setup, Approval setup and Contract Management.
• Experienced working on Salesforce integration and Apptus CPQ for automation quoting, contracting and billing process.
• Experienced with Apex Language, Apex Class, Apex Trigger, Apex Web Service, Visualforce Pages, Visualforce Components and Controllers.
• Designed various report folders, extracting reports to various formats, designing Visualforce Pages, Dashboards, Snapshots and Chatter.
• Experienced in building the custom application using Lightning Components/ Framework.
• Experienced with Lightning UI development, creating Lightning pages by using component, controller, style, helper, design, render, documentation, SVG.
• Experienced with Salesforce.com Web Services APIs - Force.com SOAP and REST based Web Services APIs, the Bulk API and the Metadata API.
• Worked on Data Migration and updates through the tool App Exchange Data Loader, Informatica Data Loader in Salesforce.com.
• Efficiency in analyzing and creating Narrative Use Cases, Use Case diagrams, Class diagrams, Activity diagrams, Data flow diagram using UML tools like MS Visio.
• Expertise in Web Technologies like HTML, XML, CSS, JavaScript and JQuery.
• Worked efficiently on Object Oriented Languages like Java, J2EE, JSP and other Java Technologies.
• Excellent experience in using Oracle, SQL Server and SQL databases and Familiar with Stored Procedures Triggers and Functions using PL/SQL and AJAX.

TECHNICAL SKILLS

Salesforce CRM: Visualforce pages, Workflow rules, Approval Process, Components, Sales, Service, Profiles, Permission sets, Relationships, Validation Rules, Custom objects, Dashboards, Reports, Search Layouts, Page Layouts, Record Types

Force.com Tools: Eclipse, Developer Console, Force.com Eclipse IDE plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform, Informatica, Apttus CPQ

Languages: SOQL & SOSL Language, Apex Language (Classes, Trigger, Batch, Schedule), Java, JQuery

Web Technologies: HTML, HTML5, XHTML, XML, CSS, JavaScript JSP, WSDL, SOAP, REST

Database: SQL Database, Oracle

Platform: Windows, Linux, MAC

IDE: Visual Studio, Eclipse

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Salesforce Lightning/Integration Developer

Responsibilities:

• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend, Visualforce pages and Salesforce Lightning Experience as user interface.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.
• Worked on adding Marketing cloud products, pricing agreements and terms to existing sales flow process. Developed complex custom validations for Marketing cloud products at each stage in the quoting process.
• Worked on creating Lightning Pages inside Lightning Community Builder.
• Using Community Builder create community pages for customers and used the SLDS for styles and apex classes for DML operations.
• Implemented new buttons and actions for Lightning components. Involved in creating and debugging lightning components, building with Lightning App Builder and Visualforce with the new Lightning Design System.
• Developed re-usable UI components with the Salesforce Lightning Component Framework.
• Used Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Salesforce UI.
• Created lightning actions, lightning apps and more than 30 components using Salesforce lightning framework.
• Used the Aura framework and Salesforce lightning Design System (SLDS).
• Created Executive and other Dashboards using wave Analytics.
• Performed Data Validation and usage of data utilities including Data Loader and Mass Delete.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Hands on experience on using languages like HTML, DHTML, HTML5 in attaching page content like data, images, and videos.

Environment: SalesForce.com CRM Application Platform, Sales cloud, Service Cloud, Marketing Cloud, Apex Language, Visual Force, Lightning Compatible Visualforce pages, Lightning components, HTML, JavaScript, APTTUS CPQ, Custom Objects, Tabs, Workflows, Email Alerts, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment, SSO, Sfd2sfdc, Mulesoft

Confidential, Grapevine, TX

Sr. Salesforce Developer/ Administrator

Responsibilities:

• Involved and interacted with various business sales and marketing for gathering the requirements for CRM implementation and project estimation timelines on regular basis.
• Analyzed complex business requirements and designed solutions using Apex classes, triggers, and Visual Force pages.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Worked on large Salesforce CRM implementations including- Improving Sales Process, Partner Portal Implementation, Orders and Discounts, Integration and legacy systems etc.
• Created a process for sales team to self-price certain products using price books.
• Created various Customized Visualforce pages for various business units including a page for company purposes showing a quick tax estimate.
• Designed various Webpages in Visual Force for capturing various customer enquiries and implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Implemented service cloud functionality like case management, field service management and CTI integration
• Created custom controllers implementing complex code for retrieval from Salesforce to Visualforce pages.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Extensively used tools such Informatica for integration of data with legacy ERP system.
• Worked on Agile and Scrum Methodology for Salesforce custom app implementation.

Environment: Salesforce.com platform, Salesforce Lightening, Service Cloud, Sales Cloud, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in