SUMMARY

• Over 8 years of IT experience with 5 years in Salesforce which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of Projects in Salesforce.com this involves working with configuration, customization, integration, deployment, communities and classic to lightning migration, lightning components, lightning design system. 3 years of experience on JAVA.
• Strong experience with Salesforce.com CRM full implementation, migration of Sales, Marketing, Service clouds, Communities and Force.com platform.
• Proficient with understanding of CRM business processes - Account, Contact, Opportunity, Lead, Campaign and Case Management.
• Good experience with salesforce out of the box data model and modeling in salesforce by creating Custom Objects, Formula Fields, Rollup Summary Fields, Field dependencies; creating new relationships using Lookup, Master-Detail and Junction Objects.
• Strong salesforce development experience with Apex Classes, Apex triggers, Batch Apex, Schedule Classes, Visualforce pages and integrating with external source by developing SOAP, RESTful Apex Web Services and Force.com API.
• Sound experience in writing, tuning of SOQL, SOSL queries, relationship queries in Apex Triggers, Controllers and used Statements and Database methods for performing DML operations.
• Worked extensively in developing, customizing of Visualforce pages with Visualforce components, Custom, Extension controllers and developed dynamic components.
• Hands on experience with Inbound and Outbound Integration of salesforce with external systems by developing custom Apex SOAP, RESTful classes for inbound class and written Apex callout for invoking outbound applications.
• Good experience in rollout of Saleforce1 for mobile and customized visualforce pages with Aura components.
• Worked on customization of visualforce to have lightening experience for desktop and mobile applications.
• Expertise with salesforce.com administrative activities: Creating Profiles, Roles, User, Permission Sets, Record Types, PageLayout assignment, Search Layouts, Field-Level Security, Custom Tabs, Validation rules, Formula Fields, Email Services, Workflows, Approval Process, Reports and Dashboards.
• Proficient in building business logic using salesforce declarative programming like Validation rules, Formula Fields, Workflow Rules, Approval process and its actions Field update, Email alert, Outbound message, and Creating Task.
• Strong experience in implementing salesforce new features like Process Builder and performed actions Creating Records, posting a Chatter post, Email Alert, Invoking an Apex Class.
• Good experience in setting up Organization Role Hierarchy, provisioning data visibility rules by configuring OWD, Criteria/Owner based and Apex managed sharing rules.
• Build Lightening controllers with the AURA framework.
• Involved in developing salesforce Lightening Apps, Components, Controllers and Events.
• Good experience in developing salesforce Lightning Apps, Components, Controllers and Events.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Performed data analyst roles and used tools: Apex Data Loader, Informatica, Demand Tools, Import Wizard, Workbench and Excel for data analysis, transforming, importing, and exporting.
• Utilized Autotask and JIRA for tickets.
• Responsible for setting up new instances of JIRA, data import, customization, and backup
• Proficient with tools Eclipse IDE (Force.com Plug-in), Developer Console for developing, customizing of Apex Class, visualforce pages and changing meta-data components; Force.com Explorer and Workbench Querying and testing REST web services.
• Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.
• Deployed salesforce components from Sandbox to other Sandboxes and Production instances using Force.com Migration tools (Ant based), Changeset and Eclipse IDE.
• Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforce platform.
• Strong experience with source control tools Git, StarTeam, Subversion, SVN and managed, built salesforce code from the repository.
• Having extensive experience with different methodologies Agile, RAD, Rational unified process and Waterfall.
• Strong experience with databases Oracle 11g/10g/9i, MS SQL 2008 R2/2005, My SQL in writing SQL queries, PL/SQL Procedures, Functions and Triggers.
• Worked in all phases of Software Development Life Cycle (SDLC) of Salesforce.com implementations.
• Proficient with Object Oriented Programming and development web-based applications using Java technologies: HTML, DHTML, CSS, XML, JavaScript, and J2EE.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visual Force (Page, Component & Controllers) And S-Control.

Force.Com Tools: Force.Com IDE, Force.Com API Tools (Data Loader), Force.Com Explorer, Force.Com Migration Tool, Force.Com Excel Connector.

Web Technologies: HTML, DHTML, HTML-5, CSS, Java script

Web Services: SOAP, WSDL, XML, REST

Operating Systems: Unix, Windows xp /Vista/7//2000/2003

Databases: Oracle, MS Access, Microsoft SQL Server, SQL & PL/SQL

Programming Languages: Apex, Java, J2ee, C, C++, C#, Sql, Soql, Sosl

Methodologies: SDLC Methodology Waterfall, Iterative, Agile Scrum

PROFESSIONAL EXPERIENCE

Salesforce Lightning Developer/Admin

Confidential

Responsibilities:

• Performed the roles of Salesforce Developer and Administrator in the organization.
• Interacted with different business teams and developing teams to acquire the requirements and documentation of business and technology requirements.
• Develop portal solution using Lightning Components
• Developed Custom objects, Custom fields, Tabs, Record types as per the requirements of the organization. Salesforce developer.
• Automated business logics in the organization using validation rules, workflow rules and apex triggers.
• Created and configured Page layouts and search layouts to organize fields, custom links, related lists and other components in detail and edit pages of records.
• Worked extensively on managing Products, Price Lists, and Categories, Price rules, Constraint rules and defining Product Visibility for Apttus CPQ package.
• Created complex workflow rules and defined related tasks, email alerts, and field updates.
• Experience with the Force.com platform, including template solutions like Service Cloud within the Marketing cloud.
• Managed ExactTarget / Marketing Cloud implementation for a large enterprise, including multiple business units as well as troubleshooting and user support for the non-profit organization.
• Developed and Executed of marketing campaigns using Marketing Cloud apps such as Email Studio, Automation Studio, Mobile Studio and Journey Builder.
• Worked on Salesforce.com based development enhancements and implemented lightning applications from the scratch.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation, and formula fields to the custom objects.
• Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.
• Developed apex controllers and extensions along with Visual force pages for better UI and functioning.
• Used Data Loader for insert, update, bulk import or export of data from Salesforce .com Objects used it to read, extract, and load data from comma separated values (CSV) files.
• Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visual force, Force.com IDE, Migration Tool, Web Services API.
• Utilized Salesforce Aura Lightning Experience Process Flows to automate Business process.
• Create/setup Sandbox for user testing and migrate code from development org to other sandbox and production orgs, and vice versa using Force.com IDE.
• Responsible for analysis, requirements, Testing, production migration and project management of all support issues.
• Defining Validation rules, Workflows and Approval process based on the client requirements.
• Written SOQL, SOSL for data manipulation needs of the application using platform database objects.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Used Visual force to build enrich UI for creating Custom buttons and for routing to new pages and worked on integrating SOAP and REST API.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

Environment: Visual force, Apex Classes, SOQL, Lightning Components, Apex triggers, Marketing Cloud, Lightning, Visual force, Batch Apex, SOAP, REST, Workflows and Approvals, Case Management, Components and Controller, Data Loader, Apex triggers, Automation, Sandbox testing. HTML, Java Script, Workflows, Report, Force.com, SalesForce.com sandbox.

Salesforce Developer

Confidential - Pittsburgh, PA

Responsibilities:

• Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Involved in CPQ (Configure, Price& Quote) design, mapped to the Salesforce custom objects, and involved in Apttus Advanced Workflow Approvals.
• Assist in resolution of escalated situations initiated by Salesforce Marketing Cloud, clients and partners
• Manage Escalations on behalf of the client and/or Marketing Cloud
• Experience in Salesforce and Salesforce ISVs such as Cloud sense, Callidus Cloud, Apptus, Pros, Zuora, Chameleon, Thunderhead, Cipher cloud, Remedy Force and Service Max
• Created CPQ process using Apptus CPQ and CL AppExchange tool in Quote.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects. Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma-separated values (CSV) files.
• Developed dynamic Salesforce.com Visualforce pages using Apex page functions and actions, designing them using HTML, CSS, and JavaScript.
• Implemented Sales force Development Cycle covering Sales Cloud, Service Cloud, Marketing Cloud Call, Center, Chatter & App-exchange applications.
• Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions and Approval Process.
• Worked in Administration, Configuration, Implementation and Support of service max and Salesforce applications.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Created Batch Apex classes for batch execution and updating of related fields.
• Integrated the Web Services for extracting the data from internal and external systems and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Involved in Agile methodology, Scrum which improved productivity and reduced errors.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Reports, Dashboards, Email Services, Apex Language, Visualforce Pages, Components and Controller, Data Loader, Apex classes, Apex triggers, JavaScript.