SUMMARY

• A Salesforce Certified Platform Developer I, Platform App Builder, and Administrator with 6 years of experience as Salesforce Developer and Administrator that includes configuration, customization, integration with external systems, communities and lightning migration from classic, lightning development.
• Experience with SFDC development using Apex classes, Triggers, Apex Test Classes for SFDC testing and Batch Apex for complex data processing Visual Force pages, S - Controls, Lightning Web Components, Aura framework, Force.com IDE, VS Code, Eclipse with SOQL, SOSL and Plug-ins.
• Proficiency in SFDC Administrative tasks i.e. creating profiles, Roles, Users, Page Layouts, Email Services, Formulae Fields, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Experience in Agile Methodology as well as Waterfall Software Lifecycle Development.
• Worked on customizing salesforce OOTB features - Creating Page Layouts, Search Layouts, Record Types, Page layout assignmen t based on Record Type, Custom links.
• Experience in working with REST, SOAP/WSDL web services for integrating with third party tools.
• Experience with SFDC Service console, customer portal, case management, knowledge base, customer communities and service account management.
• Worked on Salesforce.com based development enhancements and implemented lightning applications from the scratch.
• Good knowledge in automating business with Lead and Case Assignment rules based on different criteria.
• Experienced in Object Oriented Analysis and Design and Object-Oriented Programming and Design Patterns under MVC (Model View Controller) Architecture.
• Experience in writing SOQL and SOSL using Force.com explorer, Developer console and Force workbench.
• Experience in Migrating data from legacy systems to Salesforce using Apex Data Loader.
• Hands on experience of Build & Deployment phase and usage of Continuous Integration (CI/CD) tools like Jenkins, GIT HUB, ANT build configuration, automation & smoke testing processes, managing, configuring, and maintaining source control management systems.
• Ability to analyze disparate pieces of information, gathered from multiple data sources and put into an easy-to-understand structure using Microsoft Excel and/or an advanced database application.
• Good working knowledge in deploying metadata from one org to another using Change Sets, Workbench, Eclipse with Force.com IDE, Ant migration tool and Salesforce Package.
• Involved in activities related to Saleforce.com setup, Configuration, customization, Administration, Development of application to force.com platform.
• Advised for architectural decisions with Salesforce.com, Data Loader and other ETL integration tools for automated migration strategy from large variety of systems.
• Experience in preparing Test Strategy, Test Plans, Test Cases, and Test Reports for continuous unit test runs and automated deployments to QA, UAT and Production.
• Expertise in SOQL quires to search and display data from SFDC Organization using tool Workbench.
• Experience in working with Force.com IDE client application for creating, modifying and deploying Force.com applications.
• Strong experience in working with Security framework, Dashboards, and reporting modules and designing, creating and implementing profiles, roles, record types, page layouts, assignment and work flow rules, escalation rules, communication templates, approval processes and reports, and configuring security settings.

TECHNICAL SKILLS

Salesforce Technologies: SalesForce.com, Force.com, Apex Language, Apex Classes, Apex Triggers, Apex Web Services, SOAP API, REST API, SOQL, SOSL, Lightning Components, Visual Force Pages/ Components and Controllers, S-Control, Work Flow and Approvals, Sharing Rules, Validation Rules, Assignment Rules, Process Builder, Dashboards and Reports, Field Service Lightning (FSL), AppExchange

Languages: Apex, Visualforce, JAVA, HTML, CSS, PL-SQL, C.

Tools: Apex Data loader, Docusign, GitHub, Eclipse IDE Plug-in, Force.com Explorer.

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer

Responsibilities:

• Interacted with various Business User groups for gathering the requirements for Salesforce and documented the Business and Software Requirements.
• Developed prototypes on SFDC environment for Proof of Concept demo and for customer endorsement.
• Actively associated in gathering requirements for building standard and custom objects, page layouts and various record types specific to the business processes.
• Built custom settings in conjunction with Apex triggers to mute the triggers for specific users performing data migration.
• Worked on APEX Classes, Triggers, Test methods and Visualforce pages to implement custom functionality.
• Managing user module to give access permissions as per the user profile and managing ownership of records whenever there is a change of user in the organization.
• Developed Batch Apex Classes and Scheduled daily jobs using Apex Scheduler.
• Worked on Sales cloud with Lightning to customize Page layouts & Home page, Task Management, Lead & Opportunity Management, Productivity Improvements, and Reporting.
• Re-factored Apex triggers to improve performance and Bulkified Triggers using best practices by using collections like Lists, Sets and Maps.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors Limits.
• Worked on Salesforce Lightning Process Builder to easily automate Business Processes. Developed re-usable UI Components with Lightning Component Framework.
• Involved in creating new Lightning pages and build custom Salesforce 1 Lightning apps for different business groups in the organization using Lightning App Builder.
• Loaded data with Apex Data Loader and prevented data corruption and solved localization issues during data loading process.
• Manage different versions of code using GitHub and deploy the changes to higher environment.
• Used Visual Studio tool for migrating the code from sandbox to production environment.

Environment: Salesforce.com, Service cloud, Apex, Visualforce, Lightning, Controllers, Workflows, Approval Process, Web Services, SOAP, REST, Reports, Dashboards, Data Loader, HTML, CSS, JavaScript, jQuery, Visual Force (Pages, Component & Controllers), Custom settings, Workbench, Force.com, IDE, Custom Tabs, Email Services, GitHub.

Confidential

Salesforce Developer

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Developed an application implementing Sales Cloud to provide a centralized case management system and Service cloud console to determine the membership for associated programs.
• Used the Force.com explorer to build and test SOQL and SOSL queries.
• Upgraded some Apps from Salesforce Classic to Lightning experience to develop rich user interface and better interaction of pages
• Capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Worked on system integration using Call Outs, Triggers and outbound messaging.
• Created multiple Lightning Web Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.
• Developed Apex batch and Scheduled classes to process large volume of data on a periodic basis.
• Designed various Visualforce pages for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Developed various Time-dependent workflow rules and added email alerts to notify the users based on specific conditions.
• Integrated, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Maintained Code Coverage, Unit Testing for all the codes in the system following the Salesforce limits & responsible for smoke testing.
• Built customized Mobile Apps, Reports and dashboards which supports in Field Service Lightning mobile app in both Salesforce classic and Lightning.
• Deployed components from Development environment to Sandbox and from Sandbox to Production using SVN Ant Build.
• Configuring the Objects with formula fields, validation rules, Security levels, Workflow rules and Approval Processes, users, profiles, permission sets, public groups, queues, custom settings for the application.
• Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
• Hands on experience of Build & Deployment phase and usage of Continuous Integration (CI/CD) tools, build configuration, automation & smoke test processes, managing, configuring, and maintaining source control management systems.

Environment: Saleforce.com platform, Salesforce.com Data Loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, Apex Language, Triggers, SOQL, SOSL, Visual Force (Pages, Component & Controllers), Sales cloud, Lightning, JavaScript, HTML, Sandbox Data loading, Git, Ant, Windows XP.