General Manager Resume
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SUMMARY
- Senior executive sales with over 25 years of progressive field and channel experience in Confidential .
- Applying that skill to business problems deriving additional revenue or removing cost and improving operational profitability.Expertise includes:
- Sales Management & Execution
- Most New Account sales as Rep, Manager and AVP.
- Annual CAGR of 21%
- Consistent over quota performance ranging from $1M to $50M.
- Average subscription deal size $800K to $3.75M
- Pipeline and Channel Management up to $200M
- Professional services driven
- Excellent relationships with C - level executives.
- Extensive P&L experience
TECHNICAL SKILLS
- People Management
- Leveraging professional and personal networks
- Salesforce & Marketing Campaigns
- Offering and Project Management
- Business Development
- Deep technical knowledge of Open Source technologies
- Deep knowledge of 4G and 5G OSS/BSS infrastructure systems
- Leveraged Akraino and Acumos to deliver projects
PROFESSIONAL EXPERIENCE
Confidential
General Manager
Responsibilities:
- Self -Funded
- Tier 1 Carrier licensing agreement negotiated and closed.
- Contracted development of application to reduce carrier fees experienced from network offload.
- Contracted development of application to defer capital expenditures for 4G and 5G cellular radio deployment based on wireless frequency optimization.
- Alpha implementations agreed for Tier1 carrier in US
- Alpha implementation agreed for Tier 1 carrier in EU
Confidential, Texas
Senior Director Services Sales (AT&T)
Responsibilities:
- Excellent Executive level contacts within AT&T.
- Lead the development of Cloud based virtualized applications to support customer requirements.
- Closed new cloud-based AI cyber products leveraging large volumes of data to drive $200M SaaS pipeline.
- Closed cloud-based AI OSS Core 4G and 5G applications that drive automation capabilities to AT&T and AT&T Enterprises.
- Create, introduce, and sell AI and EDGE computing OSS/BSS applications integrating multi-vendor KPI, raw, and diagnostic data into operationally significant automation and security routines utilizing machine learning.
- Closed Internet of Things analytic application to support automotive industrial needs.
- Provide a competitive advantage for Confidential through AI, Analytics and EDGE computing.
- Maintained P&L for the $200M pipeline
- Achieved 115% of Annual quota for 2019
- Achieved 110% of Annual quota for 2018
Confidential, Atlanta, GA
Vice President of Sales
Responsibilities:
- Led a team of 8: Sales, Sales Engineers, Project Managers, Customer Service.
- AI and EDGE computing applications and services to integrate and correlate Web, Social, and location data to provide customer behavior insight to digital advertising programs.
- AI and EDGE computing applications to integrate and correlate Operations and Supply Chain data at the end user level to provide customer experience metrics.
- Delivered security applications and services focused on event drivers and chaining, anomaly detection, and root cause analysis.
- DDOS prediction, discovery, and control analytics application delivery.
- Develop and implement analytics strategy for big data edge hybrid.
- Positioned Confidential as a critical part of the customer’s Confidential Hadoop advertising platforms.(Xdr)
- Effectively worked across Network, IT, Research, and Marketing to deliver a consistent message.
- Demonstrated to marketing the value of analytics and services performed on big data to augment product programs.
- Augmented Operational and Business Support environment with near real time analytic capability to allow better decisions.
- Maintained P&L for $10M SaaS
- Achieved 100% of Annual quota for 2016
- Achieved 102% of Annual quota for 2015
- Achieved 105% of Annual quota for 2014
- Achieved 100% of Annual quota for 2012
Confidential, Atlanta, GA
Area Vice President Communications Sales
Responsibilities:
- Promoted from executive development assignment to build and manage a sales and support staff of 24 for the Southeast communications vertical. Produced a CAGR of 21% during tenure.
- Delivered solutions and services to Consumer Marketing, Advertising and Publications, Finance, Operations.
- Sales manager growing from $11 M to $50 M per year; average transaction was $3.75M
- Placed 4 data warehouses during tenure; average systems price of $6M; professional services grew revenue to $8M
- Increased services revenue stream from $200K to $8M annually
- Top mid-range server producing team for 1994 thru 1996
- Maintained P&L of $11M to $50M
- Extended carrier capabilities of Service Assurance by consolidating OSS data applications.
- Augmented environment with OSS analytic capability and integrating mobile device location-based data.
- Expanded location-based environment to include real time analytics in support of ad insert for digital media advertising.
- Developed and communicated integrated vision and business strategy for exploiting Big Data.
- Developed extensive executive contact base within technical and business towers across multiple accounts.
- Effectively worked across Marketing, IT, and Finance to deliver a consistent message.
- Analytic application and services to integrate and correlate Operational and Marketing data to drive network and cost efficiency.
- Achieved 100% of Annual quota for 2011 - $40M
- 2009 - 2010 Territory development
- Achieved President Club 8 of 11 years
Confidential, Atlanta, GA
Senior Director of Sales
Responsibilities:
- Led a team of 5: Sales, Sales Engineers, Project Managers, and Finance Managers.
- Reduced Sales Process Close Rate by 13 months.
- Closed revenue assurance (BSS) services contracts for carrier funding exchanges.
- Developed and closed OSS analytic intercarrier exchange application for optimization.
- Increased margins with largest 2 accounts using analytics on financial data from 20% to 32%
- Closed 2 new accounts in the customer experience management analytics space during my tenure.
- Achieved 100% of Annual quota for 2007
- Achieved 150 % of YTD quota for 2008
Confidential, Inc., Atlanta, GA
Regional Southeast Sales Vice President
Responsibilities:
- Recruited by the CEO and Vice President of Sales and Marketing to build the Southeast territory to support multiple sales reps. Produced a CAGR of 10% during tenure
- Sold and achieved 200% of 2004 - 2006 quota; average transaction was $1.7M (twice the corporate average transaction size) and Confidential ’ average sales cycle is generally 18 to 24 months
- Client base includes CenturyTel, BC Tel, T-Mobile, Clearwire, Cingular Wireless, Comcast, Cox Communications, Time Warner Cable
Confidential, Atlanta, GA
Vice President, Sales and Marketing
Responsibilities:
- Recruited by the CEO to build a national sales organization and marketing campaign to introduce a new billing and network mediation SS7 product offering
- Built Sales and System Engineering teams to support client relations.
- Introduced product to over 350 new accounts in six months and closed 12 pilots
- Closed Illuminett OEM transaction for $1M; acquired by Illuminett in 2002; subsequently acquired by Verisign in 2003
- Maintained P&L of $10M
