Business Analyst Resume
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SUMMARY
- Confidential is a Senior Facets Configuration/Business Analyst with analytical experience including configuration, data analysis, testing and documentation.
- Planned and executed client - facing solution implementation.
- Supported customers on complex technical issues.
- Identified solutions to resolve problems or improve efficiencies.
- Strong knowledge of provider contracts and benefits configuration.
- Knowledge of lines of business including (EPO, HMO, PPO, Medicaid and Medicare).
- Proven ability to learn new application across diverse organizational structure.
- Ability to analyze data and understand relationships.
- Effective oral and written communication skills.
TECHNICAL SKILLS
- Facets
- Diamond
- Amisys
- NetworX Pricer
- Ingenix Rate Manager
- Benefits Configuration
- Auditing
- User Acceptance Testing (UAT)
- Parallel Testing
- Database table structure
- Application Troubleshooting
- Microsoft Dynamics CRM
- Requirements Documentation
- Implementation/Configuration
- Client Interface Experience
- Management Consulting
- Microsoft PowerPoint
- Payer System Applications
- Microsoft Excel and Access
- Attributes Tracking
- Report Generation
- Report Maintenance
- Reporting and Analytics
- Excel Reports
- Data Validation
- QNXT
- SQL Queries
- Microsoft Visio
- CMU
- HP/ALM
- CMS
- JIRA
- Agile
PROFESSIONAL EXPERIENCE
Confidential
Business Analyst
Responsibilities:
- Gather business requirements for testing environment.
- Tracking and reporting status on JIRA workload cases to Team Lead for assignments.
- Performed root cause analysis on implementation issues, documented findings and made recommendations to management.
- Processing/Updating CPT/HCPCS and ICD10 procedure and diagnosis codes, place and service codes mapping annually for test claims to pay accurately.
- Verifying client benefits with phone call.
- Auditing new and old test claims accuracy for correct processing.
- Perform auditing with vendor on CPT/HCPCS and ICD10 procedure and diagnosis codes other duties on an as needed bases.
- Providing recommendations for production problems, preparing required documents for EDI Transactions
- Created acceptance criteria and user stories
- Created JIRA extract for approval Purpose
Confidential, MD
Facets Configuration Analyst
Responsibilities:
- Benefit configuration and maintenance of requirement gathering services.
- Validate current configuration and Support Product Owner in writing functional specifications.
- Provide daily status to management with reviewing business requirements and understand business impacts and product related technical requirements.
- Created, Audit, Review and tested of SEPY Prefix, Service Rules and Business Rule
- Validate Variable Components and BDDS for accuracy utilizing FACETS 5.2.
- Manage deliverables and timeline developing documentation on BRDs/PRDs.
- Manage Project and responsibilities by collaborating with Subject Matter Experts to develop accurate documents
- Support development resources on the team and research questions on service ticket errors as needed with client
- Working with Product Owner to develop documentation, reports and presentations for all level within the organization including executive leadership.
- Support Product Owner in writing functional specification.
- Created test scripts, Benefit configured, unit testing, defect management using CMU.
- Auditing new and old test claims accuracy for correct processing.
- Worked on 837/claims and 834/enrollment EDI transactions
- Ran SQL queries to validate Benefits Configuration
- Added warning messages and Clinical Editing to prefix
- Beyond Compare to verify the changes that was completed during testing phase
- Resolve Defects and submit trouble tickets, auditing and validating old claims issues
Confidential, GA
Facets Configuration Analyst
Responsibilities:
- Benefit configuration and maintenance of requirement gathering services.
- Validate current configuration.
- Troubleshoot Service Request and Review BRDs.
- Reviewing Medical Plans, auditing, validating, testing and claims processing.
- Resolve Defects and develop documentation using workflow documentation.
- Support UAT Testing of releases as needed.
- Run SQL Queries to validate Benefits Configuration on as needed bases.
Confidential, NY
Facets Configuration Analyst
Responsibilities:
- Validate current configuration and Review business requirements and understand business impacts and product related technical requirements.
- Troubleshoot Service Request and support Product Owner in writing functional specifications.
- Write user stories for Development to understand technical solutions needed and resolve Defects using CMS.
- Support UAT and Testing of releases as needed.
- Run SQL Queries to validate Benefits Configuration.
