BPM Developer/Consultant Resume

SUMMARY

An experienced BPM Developer with 7 years of total experience in developing IT solutions using an array of BPM tools such as OpenText Process Suite formerly Cordys, PEGA PRPC and Confidential Platform.
Experience in developing Workflows and Case Management Solutions using PEGA and OpenText Process Suite 16.2.
Experience in developing PEGA PRPC rules namely Decision Rules, Flow Rules, Flow Action Rules, Data Types/Data tables, Data Pages, Activities, SLAs, Declarative Expressions and Correspondence Rules.
Designed simple and complex User Interfaces using Harness, Section, Fragment and HTML Property rules for easy navigation, entering, updating, and reviewing for users.
Experience in PEGA debugging using Clipboard and Tracer.
Development Experience using OpenText BPM include BPMs, Sub flows, UI development, Xpath expressions, WS - App/ SOAP Web Services, Send Email Connectors, External Services Configuration and Case Management.
Involved in identifying the critical flows for end to end unit testing in OpenText using tools such SOAP Debugger, Fiddler, Soap UI, Process Instance Manager.
Integrations include Siebel CRM and SAP Services.
Expertise in developing webpages using HTML, CSS, JavaScript, Angular 1.x.
Core JAVA OCPJP/SCJP 6 Certified, comfortable with Java 8 and Oracle SQL Certified.
Expertise working in SDLC model, Agile Methodology & Waterfall Methodology.
Good Knowledge of Manufacturing, Automobile and Insurance domains.

PROFESSIONAL EXPERIENCE

Confidential

BPM Developer/Consultant

Responsibilities:

Venator is a leading Chemical Company in the manufacture of pigments and Dyes
Confidential and ESM platform to develop custom UI and BPM flows to serve service requests and incidents from Service Portals.
Worked closely with customer to render POC for several IT portfolios such as Maintenance, Software and Inventory Requests.
Redesigned user interface HTML frameworks with B2B library (Bootstrap) and refined CSS styling to cater to different service requests and incidents. The User Interface developed made of drag and drop style bootstrap components which could be further customized through code to alter the end user experience.
Responsive design to create one well-planned solution to deliver an optimized experience in context to each device or screen size.
Altered Change Management Workflow to include a new template for Venator and redesigned the underlying workflow to include review activity. (Start->Plan->Review->Run->Evaluate->End). All the processes used workflows internally to service the Requests. Majorly contributed through redesign of Change and Problem management processes for this POC. Modelling performed using BPMN 2.0 standard workflow.
Enable businesses to better understand their IT with custom reports to understand and better monitor workforce performance.
Service Portfolios, CMDB Configuration, Contract Management, Configuration items were some of the areas where my contributions in this POC subsequent Demo focused on.

Confidential

BPM Developer/Consultant

Responsibilities:

Confidential is a non-profit organization in Confidential and is a leader in education, science, and cultural development on both a regional and global scale.
OpenText Process Platform 16.2 Case Management solution was used to design the large-scale event management solution to cater to the needs of this customer.
Worked on flows related to material requisition as part of case management. The material needed to be procured for any event such as Infrastructure, Catering used the Case Management Stages for approval and Redirection.
Developed primary overview screen for Case Management landing page using Xforms and populated the same with data from SOAP WS-APP Web Services. The landing page displayed key information on Nos of Requests, Date, Events in Pipeline for the month etc.
Familiar with Back-end DB Procedures, Functions and views in MSSQL.