SUMMARY

• Strong IT experience in Software Development that includes all phases of Requirement Analysis, Design, Development, UAT and maintenance of Product / business applications including Cloud Based, Web Applications, Windows Applications, Web Services, Windows Services, Client - Server applications.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing User Interface, Page Layouts, Search Layouts Tabs, Custom fields, Custom objects, Validation Rules, Triggers.
• Experience on Salesforce CRM platform and Worked on different environment of SFDC such as Sales and Service Clouds.
• Hands on experience on creating Custom Objects and Tabs, designing Custom Fields, Validation Rules, Workflow Rules and Field-Level Dependencies, Approval Processes, PickLists.
• Expertise at administrative tasks such as User management, Creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard, Record Types.
• Worked on Force.com sites and developed many Custom Applications using the Force.com platform.
• Used data migration tools such as Apex Data Loader, Salesforce Import and Export.
• Ability to configure Product, Price book, Quotes and Proposal, Approval Process and other key Steelbrick Functionalities.
• Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers and working with Force.com IDE.
• Created Apex triggers, classes, VisualForce controllers and extensions, customer object's workflow rules, validation rules, etc. To support the needs of the business.
• Experience in bulk data migration and integration using the Apex Data Loader.
• Build reusable components, and customized Salesforce1 mobile app using the Lightning component framework.
• Good working experience in various mental fields such as Salesforce developer, Salesforce Administrator and involved in several phases of entire project from requirement gathering, architecture development and implementation and training the end users.
• Configured tasks using Opportunity Management. Created integration with CLM applications.
• Have good experience Test Methods for Apex Triggers, Apex Batch Classes, Apex Classes and writing SOQL and SOSL queries.
• Responsible for executing digital marketing campaigns and managing all connections between the marketing automation platform (Pardot) and the company CRM (Salesforce).
• Knowledge on with Classy, Pardot and other SF ecosystem tools
• Utilize Pardot for daily production and deployment of mass marketing emails, ensuring that these emails also report metrics back to Salesforce, and if necessary, build campaigns within Salesforce.
• Update and design Pardot landing pages, forms, and layout templates
• Reconfigure and update lead generation from Pardot into Salesforce
• Worked on Migration tools Force.comIDE, Eclipse and Change Sets.
• Installing Applications by using AppExchange.
• Ability to develop and effectively leverage relationships across an establishment at all levels.
• Built Customized Lightning components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Involved in building Lightning Components Apps to provide better and more interactive interfaces to end-users, which helps in Sales enhancements.
• Expert in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Created multiple Lightning Components, added CSS and Design Parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Batch Classes, Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader, User Experience (Less than 1 year)

Languages: Apex, Visualforce, Java, HTML5, CSS3, PL-SQL, C.

Tools: Apex Data loader, Apttus, Docusign, GitHub, Web services APIs like SOAP, Eclipse IDE Plug-in, Force.com Explorer, HP Quality Center, JIRA and HP ALM

Database: MS SQL Server 2000/2005, PL/SQL, Oracle 8i/9i/10g, MS Access, and DB2.

SDLC: Rational Unified Process (RUP), UML, Use cases and Use case diagrams, Agile methodology / Scrum, Waterfall methodology, V model

Operating Systems: Windows XP/Vista/7, UNIX.

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Lightning Admin/ Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Implemented the Salesforce.com applications using Agile SCRUM Methodology that involves the iterative development methodology.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements
• Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes,
• Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Implemented SFDC Integration using REST/SOAP Web Service API'S.
• Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Involved in Design and development of Workflow Rules, Triggers, Validation Rules, and other customizations with Salesforce.com.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities,
• Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Created Custom objects to build new application functionality in the Salesforce.com.
• Created workflow rules & defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in creating and customizing Apps, Objects, Tabs, Workflows, Reports, and Dashboards using lightning experience.
• Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
• Developed SOQL and SOSL queries to get data from different related objects.
• Developed Unit test class for Apex class and worked for improving code coverage.
• Excellent work experience in designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of
• Visualforce Pages, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.
• Migrated Data and associated the relationship for Standard as well as Custom objects using data loader, Import Wizard.
• Created field filters, formula fields, relationships and validation rules to the custom objects.
• Was responsible for updating the checklist for testing sandbox environment after the sandbox refreshis done.
• Created and customized record types, managed Role hierarchy and Profiles.
• Performed the data validation to meet all test condition requirements.
• Used Inbound/Outbound change sets and Eclipse for deploying components from Sandbox to Production Environment.

Environment: Salesforce.com, Apex, Lightning, Visualforce, triggers, test method, workflow, validation rules, SOSL, SOQL, HTML, AppExchange, Reports, dashboard, Force.com IDE, JavaScript, XML, Oracle, SQL Server, PL/SQL, Access, Excel.

Confidential, San Mateo, CA

Salesforce Admin/Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Sound experience in integration of Salesforce .com applications with external systems using SOAP and REST Web Services.
• Developed VisualForce pages using components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link and Command Button.
• Interfaced with Business user to update the business Requirement document as well as testing document.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Developed and used JavaScript, CSS for performing validation and assigning style sheet to the visual force page and developed HTML to create Custom Email Templates inside Visual force page and under Communication templates section
• Used Sales Cloud to get the customer information together in an Integrated platform that incorporates marketing, lead generation, sales, customer service and provides access to applications through the AppExchange.
• Analyzed customer requirements, performed detailed analysis of business and technical requirements and designed the solution by customizing various standard and custom objects of Salesforce.com like accounts, contacts, properties, discounts, reports, and dashboards in sales cloud.
• Worked on CRM Platform environment of SFDC Sales Cloud, Service Cloud modules.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
• Created and managed User Roles, Profiles, and Role Hierarchies, Public Groups, Security Controls, and Shared Settings.
• Created Custom Fields, Custom Reports, Field help, Custom Formulas, and Field History Tracking.
• Extracted the salesforce CRM information into Java Based Applications using Force.com API/Java on Demand to provide integration to perform advanced reporting, analysis and for Quotation process .
• Defined Workflows and set up Workflow Rules, Tasks and Alerts and created Workflow Approvals.
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Configured tasks using Opportunity Management. Created integration with CLM applications.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements
• Customized Applications, Page Layouts, Lookup Fields, Standard Related Lists, Tabs, and defined dependent Pick Lists.
• Customized Dashboards to track usage of productivity and performance of business centers and sales teams.
• Used SLDS for developing lightning components, Events, Actions and Server-Side Controller
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
• Maintenance of installed Managed Packages in Lightning using Apex .
• Worked on Lightning for sales cloud service on Leads, Task, Activities.
• Configured and tested Salesforce Service Cloud to enable servicing, tracking, and reporting of incoming requests via Email, Web, and Phone.

Environment: Saleforce.com platform, Data Loader, Workflow & Approvals, Reports, Heroku, Custom Objects, Custom Tabs, Email Services Security Controls, Windows XP