SUMMARY

• Highly experienced and successful Program/Project Manager, responsible for leading the end to end execution and delivery of programs in HR, Infosec/Security, Core engineering Platforms, eCommerce & Retail and Business intelligence (BI)
• Excellent project management skills, including project structuring and managing multiple work streams cross - functionally
• In-depth knowledge and experience of Project Management methodologies (Waterfall, Agile/Scrum), Project Management Office governance procedures
• Managed projects with continuous development involving geographically distributed engineering teams within and across teams in NA, EMEA, APAC that involved interfacing with cross-functional (business) team
• Experience working with business and engineering stake holders to define collect, analyze and document Business Requirement
• Experience working with engineering, security and architecture teams to analyze systems and design solution
• Ability to quickly adapt / learn new and changing technologies and environments
• Excellent in communication, team building, and conflict resolution skills
• Previous Hands-on development experience in Programming, Database design for medium-large scale distributed systems
• Personally, orchestrated the delver of core engineering, API integrations and platform architecture and development projects
• Broad technical experience in IT architecture, application design considerations, and development using several latest technologies
• Delivered projects that demanded rapid grasping of technologies

TECHNICAL SKILLS

Tools: Teams, Slack, MS Project, Clarizen, Smartsheet, SCRUM Boards, Kanban boards, Atlassian products (Confluence, JIRA)

Engineering: API Webservices, Firewalls, Programming (Java), MySQL, Tomcat, Apache CAMEL, Batch processing, SOLAR, Spring, Maven, TDD development, CI, Jenkins, Eclipse, Confidential ; Understanding of Cloud, Blockchain technologies, firewalls, networking and IT infrastructure

PROFESSIONAL EXPERIENCE

Confidential, CA

Program/Project Manager

Responsibilities:

• End to End program management of the Product, Technical and InfoSec team deliverables
• Provide PMO framework and establish guardrails to the success of the program
• Lead planning and design discussions with the vendors, internal architecture, and engineering teams
• Manage program dependency and communication
• Report progress and provide program visibility to leadership on progress and escalate issues as required
• Manage requirements capability matrix for various stakeholders such as business, InfoSec, and Privacy
• Roadmap planning and manage the SCRUM deliverables from the Tech team
• Lead technical discussions with Developers, Architect and InfoSec teams

Learning Management System (Cornerstone/SumTotal): Large scale initiative aimed to transform the learning and development capabilities at Confidential using the best in the class LMS product

• Administering the RFP progress, vendor selection, implementation, and rollout of the LMS system
• End to end program management supporting 6 core HR business areas, Product owner, and technology team
• Established plan to balance competing timelines involving cross-functional teams
• Drove requirements from diverse stakeholder groups, including using PMO tools and techniques
• Managed vendor scoring card and ranking
• Monitor the health of the project and provide continuous communication on projects, risk, and issues to the leadership and program management office
• Planned implementation and rollout for 35k users
• Facilitate the technical architecture design decisions with technology team
• Managed the technical team SCRUM delivery and dependency management

Alternate Workforce Management (Fieldglass) A complex multi-year effort to relaunch the Alternate workforce management system globally and bring efficiencies to the manual and redundant process.

• Program management of the Technical track and coordinating SCRUM work with multiple engineering teams
• Provided program visibility to Sr leadership (VP) and present data for critical decisions
• Lead solutions discovery effort with architects and technical teams
• Actively managed mitigation and remediation plan to ensure risks and issues are addressed
• Managed Phased Global release and plan

Infosec/ Compliance/Security Hardening

Program managed several key InfoSec initiatives that focused on infrastructure hardening, DLP, and addressing the vulnerabilities likely to be exploited by an external threat.

Database access hardening: Lead project with DB team to scope unmanaged accounts >100 servers, establish the process, and plan to ensure all servers and impacted teams (over 30 teams) are InfoSec policy-compliant, leveraging CMDB and IAM process for access management.

Enterprise Mobility Management (AirWatch): Led the enterprise product RFP selection, implementation, and launch of an MDM system, carefully recognizing various types of devices ownership and legal/private policy requirements

• Transitioned this ongoing technology effort to adopt disciplines of Project Management by establishing a plan, executing against the plan, and providing monitoring and controlling aspects of the project lifecycle
• Provided PM support role to escalate and resolve to cross-functional dependencies issues with infrastructure & other needs of the project
• Provided visibility to management & stakeholders on the progress and escalate issues as required
• Ensured teams stay committed to the dates by helping resolve roadblocks and adopt alternative strategies to ensure milestones are consistently met

SSO and IAM Huge and complex companywide program was undertaken to handle the separation of systems and migration of users and data as a part of the eBay and Confidential split

• Being part of the PMO team, I was responsible for the discovery, planning, and ensuring the two most critical security applications - SSO (single sign-on) and SAM (Access/identity access management) systems were cloned and separated for eBay and Confidential before the legal separation date
• Collaborated with key business owners, the IT management, and development teams to identify split requirements
• Closely worked with supporting teams from infrastructure, networking, security, and infosec teams to prioritize project critical path dependencies
• Successfully navigated the projects around shifting program level cross dependencies, schedule changes and ensured key milestones were delivered on time
• Coordinated integration effort by working closely with 150+ separate application owners and managed a team of 8 developers to clone and migrate applications to SSO platform in incompliance with InfoSec policies
• Managed team of 6 SAM developers to ensure the SAM application was cloned and 50k + account access migrations and cleanup was performed following HR guidelines
• Worked closely and coordinated integration with 25+ cross-functional application owners to onboard into cloned IAM systems
• Coordinated activities of an independent team for testing, cutover activities, and post-launch issues
• Delivered both SSO and IAM projects one month ahead of schedule split date

Confidential, CA

Sr. Project Manager/SCRUM Master

Responsibilities:

• Led the project with client engagement and solution crafting with architect’s involvement to bid the project from Confidential
• Drove architectural design review, feasibility study of open source software offerings for use in Platform building blocks to handle functional and non-functional needs of the Platform as visioned by Confidential
• Handled a high performing team with 3 onsite and 6 offshore resources in the continuous delivery model using hybrid SCRUM methodology to lead all phases of development, QA testing, and continuous integration of product release
• Was deeply involved in the development aspect of the Platform and adjusting the feature set release to match the schedule and requirements of Platform dependent new HR projects
• Managed project constraints and risks

Confidential, CA

Application Project Manager

Responsibilities:

• Revamp Web Application Integration using Web Services
• Develop Management Scorecard - Executive dashboard
• Business Process Management (BPM) Implementation
• Develop Store Technology Initiatives
• SharePoint Implementation
• Develop Web Store ( Confidential .com) Re-platforming and Support
• Web Store ( Confidential .com)
• Warehouse management and supply chain management