PROFESSIONAL SUMMARY:

• Over 5 years of experience In USA as Business Analyst on large time boxed projects with strong domain noledge in Health care, Retail Business, and Commercial and Investment Banking industries on their onsite and offshore projects.
• Well experienced in writing user stories, organizing technical review meeting, attending story grooming Session and facilitating to development and QA teams for more clarification and coding support.
• Having excellent working experience in corporate finance, investment banking, credit tracking, asset management, and wealth management.
• Having experience working in U.S. Healthcare system. Also, gained practical noledge on HIPAA, EDI Transactions, HL7, Medicaid, Medicare, Medicare Advantage, MediGap, and other healthcare regularities and compliances.
• Extensive experience in communicating business stakeholders and producing documents like Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Creating Request for Proposals (RFP), creating Requirements Traceability Matrix (RTM).
• Worked for different big and valuable projects where mainly used Chrystal reporting, SharePoints, Clarity PPM for communication and information, AWS, AS 400, and COBOL as main frames, and Rally, JIRA, and HP ALM for requirement management and testing.
• Gained extensive noledge and working experience in Software Development Life cycle (SDLC) methodologies e.g. Agile Scrum and Waterfall, Project Life cycle, Business Process Modeling (BPM), and Joint Application Development (JAD) Session.
• Extensive noledge in converting business requirements into UML diagrams using MS Visio and managing and tracking business requirements, follow up and presentation.
• Experience in process modeling using Use Cases, User Stories and UML diagrams e.g. Sequence Diagram, Collaboration diagram, Activity Diagram, and Class Diagram.
• Worked on different types of testing in different environments e.g. UAT, UIT, and SIT testing including regression, and parallel testing including the complete cycle of defect/bug management.

SKILL:

Business Tools: Skype Business, SharePoint, HP QC ALM, JIRA, Retalix, Proxis Store Manager Classic, TeleTracker Business Suite, BlueChip, Confidential, Primavera, Lotus Notes, Rally, VMwire Horizon, TeleTracker, BBConnect, BBWorks, InVision, ezclaim, MemberPride.

Microsoft Tools: MS Project, MS Visio, MS Office, MS Outlook, MS FrontPage, MS PowerPoint

Methodologies: SDLC Agile, Waterfall, SAFe

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Business Analyst

Responsibilities:

• Working on Confidential Integration and Workflow project. Establishing network and having frequent communication within and outside of the project team, company management and different stakeholders to develop project artifacts.
• Translated customer needs into actionable work items for the project. Responsibly working on business requirements documentation, user specifications, functional and non - functional requirements story writing, test cycle management and carrying on other day to day jobs.
• Following the Agile Scrum Software Delivery Methodology to make the team responsible and drive results. Attending Scrum Ceremonies; Sprint Planning, Daily Scrum Meeting, Sprint
• Review, and Sprint Retrospective to provide the framework for teams to set work done in a structured manner and to collaborate the team TEMPeffectively towards the goal.
• Planning, organizing and managing the CPR Wholesale Data Consumption project including coordination with different departments, managing new data request process, reporting (weekly and other periodic reports), planning for releases, and communicating with different internal and external stakeholders.
• Following the General Business Requirements and Specifications of the CPR project, hosting and attending team meeting, presenting findings, updating records, motivating and maintaining the team spirit and velocity.
• Analyzing the new data request process, getting approval on it and plan for release. Produce reports and make aware of all the ongoing process of dis project to the different project stakeholders and high-level management.
• Continue follow ups for stages, statuses, and their material impacted value. Using database system for checking, mapping, creating, and timely updating different Excel sheets for different file types and releases.
• Managing overall Data Consumption activities including analyzing new data request, completing validation process, working with dataset owner, planning for release, report writing and presenting to different stakeholders, and communicating to the project management team.

Hardware/Software Used: Confidential, MS SharePoint, ShareDrive, VMI, Citrix, JIRA, MS Visio, XML, SQL, VDR, MS Project, Lotus Notes, WebEx, BBWork, BBConnect, HPQC ALM, ScrumStat, Chrystal reporting.

Confidential, Coppell, TX

Business System Analyst

Responsibilities:

• Worked on Confidential Web Services (AWS) mainframe to customize and upgrade its inhouse Point of Sale (POS) system dat designed for 7-Eleven franchise retailer.
• Started working on High level requirement (HLR), and as directed by HLR, worked on requirements gathering using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, task and workflow analysis.
• Followed Agile Scrum methodology. Organized and lead scrum ceremonies, different events and noledge sharing sessions and presentations.
• Conducted adequate research on market trend, customer’s buying habit, user’s interest and prepared the business requirement document using appropriate graphical and textual techniques, including use cases, diagrams, process models, wireframes, functional and technical specifications.
• Involved in process modeling, reviewing and writing Functional Requirements. Also, Prepared Business Workflow models dat cover "How" business processes are accomplished.
• Leads the elicitation of requirements and other specifications for modifications to 7-Eleven’s Point of Sale (POS) system. Produces appropriate documentation including scope documents, resource estimates, requirements documents, and user stories.
• Participates in architecting the logical design of the system with the technical team, including interface design and specifications, product modeling, and documentation of logical processing flows.
• Worked on membership reward system, satisfaction survey, best customer discounts, seasonal discounts, membership reward and reporting system and other retail business related activities.
• Worked on various COTS (Commercial Off-The-Shelf) products and MOTs (Modifiable/ Modified Off-The-Shelf) Products to customize the POS system for the well-non franchise.
• Developed strategies for test planning, test case designing, test scheduling, test estimation, test execution, defect tracking, and defect cycle management. coordinated and facilitated the entire testing (QA) life cycle.
• Involved in various business operations and helped the organization to achieve cost-TEMPeffective services with increased quality, efficiency and satisfied customer service.

Hardware/Software Used: MS SharePoint, Cristal Report, VDR, Availity, Cognos, MSP, JIRA, Clarity PPM, System Magic, SharePoint, MS Visio, XML, SQL, Lotus Notes, WebEx, and Microsoft Office package.

Confidential, Abilene, TX

Business Analyst

Responsibilities:

• Worked on BlueChip and FEP Express for the organization’s healthcare plan administration. Also, experienced on claims adjudication system and practices to provide the best claims management service.
• Developed high level requirement (HLR), attended one to one meeting, conference call meetings, client site meetings, and used other means of communication to gather project requirements.
• Reviewed the Business Requirement Documents (BRD) with the cross functional team to establish the project development guidelines. Also, works closely with the technical delivery managers for overall coordination of project activities.
• Followed agile scrum project development methodology, and properly coordinated the project team through documentation phase to the testing phase. Organized all the ceremonies, events, and meetings with the project team and different stakeholders.
• Gained extensive experience on writing run books, user stories, attending technical review session, defending user stories in grooming session, and participated the sprint planning session.
• Gained SME level noledge and expertise on Affordable Care Act (ACA), HL7, Medicare, Medicare Advantage, MediGap, HIPAA, HIE, HEX, EDI Transactions, EHR and all other compliances.
• Worked on different claims and claim adjudication systems including Inter-Plan Teleprocessing Services (ITS), Health Reimbursement Arrangements (HRA), Flex Saving Arrangements (FSA), BlueCard Program, Blue Exchange transactions, and Health Savings Account (HAS).
• Worked on change requests and submitted recommendation to the project leadership after completion of the impact analysis of the specific change request.
• Established good coordination with QA team to carry out different tests, mainly UAT, UIT and SIT testing activities. Also worked on defects management including analysis, retesting, verifying, and approving process.

Hardware/Software: FEP Express, Availity, BlueChip, PRAP, VDR, Rally, Blue Source, Availity, CM Mouse, System Magic, SharePoint, MS Visio, MS Project Professional, Lotus Notes, WebEx, and Microsoft Office package with Blue’s Outlook Express and Blue’s Link.