Sr. Technical Analyst Resume
Melville, NY
SUMMARY
- Accomplished leader with over 12 years of professional experience in IT supporting Agile Framework
- Expertise in all phases of the Workday implementation lifecycle namely - Requirement gathering, Analysis, Design and Testing
- Proficient in Workday Financials with hands-on experience in large-scale, global, full-life cycle implementations.
- Involved in Full cycle implementation of Workday Financials
- Expertise inhandling JIRA and Agile Methodology
- Experienced in developing userstories, conducting Grooming Sessions, Prioritizing Stories, ConductingPre-UAT approvals, Daily Scrum Standups, Sprint planning, Retrospective sessions, Iteration, Reviews/Demos and Backlog Refinement.
- Expertise in Vendor Management
- Experienced in handling the offshore teams
- Leveraging business knowledge, best practices, and expertise to identify opportunities for process improvements and helping to define both short-term and long-term product strategies
- Experience in designing screen mockups and screen flows
- Expert in writing the Functional and Non- Functional requirements (NFR).
- Hands on Experience in MS Visio for creating Flow charts and Justin mind tool for creating wireframes
- Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
- Experience in Business Requirement Document (BRD), System Requirement Specification (SRS), Functional Specification Documents (FSD), Requirements Traceability Matrix (RTM), Business Process Management (BPM), Use Cases, Sequence, Activity, Data and Business Flow diagrams.
- Assisted the Project Manager in managing various tasks assigned to the team, worked on the defect management through Confidential ALM and JIRA
- Facilitated Joint Application Development (JAD) sessions and coordinated meetings.
- Experience in developing test strategy by creating test plans and executing cycles of unit string integrations and assisted customer in user acceptance test and smoke testing.
- Validated defects after bugs were fixed and performed Regression Testing.
- Analytical, methodical, and resourceful approach to problem solving, identifying and documenting root causes and corrective actions.
- Strong oral and exceptional written business communication skills.
TECHNICAL SKILLS
Business Skills: Requirements Gathering, Gap Analysis and Impact analysis, Risk Analysis, Use Case Modeling & Analysis, Business Process Analysis & Research, Business Process Definition Requirements
Case Tools: MS Office (word, Excel, Power Point and MS Project), MS Visio, Justinmind mock up software
Development Methodologies: Agile, Scrum, Waterfall
Languages: Java, C, C++
Database: Confidential, SQL, MySQL
Application/Software Tools: SharePoint, Confidential ALM Quality Center and JIRA
Operating Systems: Windows, Linux, Unix, Mac
PROFESSIONAL EXPERIENCE
Confidential, Melville, NY
Sr. Technical Analyst
Responsibilities:
- Played a lead role in implementing CBSP application on Confidential Network Access Platform allowing Confidential Authorized Dealers to order, subscribe and manage subscription based software and services
- Worked closely with an Offshore Team (HITACHI Consulting) for developing the application
- Responsible for gathering the requirements from Business stakeholders, creating interactive mock ups
- Experience in working with the Business Process Planning Team
- Responsible for developing user stories, conducting Grooming Sessions, Prioritizing Stories, ConductingPre-UAT approvals, Daily Scrum Standups, Sprint planning, Retrospective sessions, Iteration, Reviews/Demos and Backlog Refinement.
- Experience in working with the 3 rd party vendors and establishing an integration between the vendor systems and the CBSP application system
- Involved in Order and Invoice processing between the S21 payment system and the 3rd party vendor
- Assisted the architect in designing the data model and Database tables
- Responsible for Data Migration and validation
- Conducted User Acceptance Testing (UAT) and developed the test (plans/scenarios/cases/data) for testing based on different business requirement.
- Worked closely with the development team to fix the issues and Enhancements
- Effectively managed the QA process, Change Requests, Enhancement Requests and Post Production Support
- Created user manuals and quick guides
- Worked on AGILE Environment with daily scrum meetings, grooming sessions, planning and sprint cycles
- Applied advance techniques for creating mock up and Wireframes
- Developed and Maintained the Functional Specifications Document, designed AS IS TO BE Process flows
- Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project teams
- Translated business user concepts and ideas into comprehensive business requirements and design documents
- Groomed stories effectively and gathered business requirements through discussions, brainstorming sessions, conducted specification reviews, and walkthroughs with the designers, developers and stakeholders.
- Planned, facilitated and reported on quality assurance testing efforts.
- Wrote Functional and UAT test plans and performed detailed testing in Confidential ALM
- Assisted in developing project timelines/deliverables/strategies for effective project management
- Responsible for ensuring the issues are identified, tracked, reported on, and resolved in a timely manner
- Tracked change requests and monitored workload and schedule
- Coordinated with system architects and developers to convert business requirements into system requirements
Confidential, New Haven, CT
Sr. Business Systems Analyst
Responsibilities:
- Worked in the Office of Research Enterprise Operations (OREO) as a part of Grants Management Team Workday
- Responsible for documenting the Workday Requirements for the Set ups, Sub s, Billing, Budgeting, Clinical Trails and Cost Transfers.
- Worked closely with the Implementation Partners( Confidential ) to fix the issues in the specs and built WD Field Reviews
- Responsible for testing the Business process in various tenants (P0, P1, P2, Yale 7, Sandbox and Sandbox Preview)
- Owned the Cost Transfers - Payroll Accounting Adjustment system
- Prepared and recorded journal entries related to Accounts payable, Accounts receivable, Payroll, Cash, Assets, and Accruals
- Worked extensively on Manual Testing and handled the Defect Management in Confidential ALM
- Prepared user Scripts for testing different Tasks in WD during SIT and UAT testing
- Participated in Conversion Activity - Cleaned the addresses in Confidential and Workday, updated the missing information
- Worked closely on Budgets - Created, Maintained and Amended the Budgets accordingly
- Was responsible for creating the Task Templates
- Participated in the Manual Regression and System Integration Testing for the Payroll Accounting Adjustments
- Co-ordinated the JAD sessions between the Central and Departmental people to identify the Gaps
- Was involved in preparing the BP: Business Process Documents for the different areas of Workday
- Worked with the Clients and their teams in end to end testing, preparing testing cases for client specifications. Worked in preparing many Specs for the different financial modules
- Participated in various Workday sessions and provided inputs towards the enhancements
- Worked closely on the Grant Hierarchy Implementation, was responsible for mapping the Portfolio and the Role assignments (Grant Manager and CGCTA)
- Visited different departments of Yale to discuss the Grant Hierarchy structure (New requests and Enhancement requests)
- Owned and performed “Sponsor Administrator” Role activity (Setup a new/Edit an existing Sponsor in WD)
- Worked extensively on “IRES Application” for pulling in the Fully Executed Agreements between Yale and the Sponsors
- Maintained WD Reports: Worked extensively with the team in building the report specs and coordinating with the development team to prioritize the reports
- Involved in testing the Enterprise Interface Builder (EIB) and helped the Business Solutions team for doing Mass Uploads into Production
- Involved in testing the Business Processes for various WD releases (WD 28, WD 29 and WD 30 Release)
- Involved in post-production support in Financials, set up process and fixed many tickets and involved in the enhancements of reports and Integrations.
- Responsible for understanding new functionality and assisting business stakeholders in using Workday effectively and efficiently
- Responsible for gathering Workday Community updates, Brainstorms case studies and updating the team on a weekly basis
- Good knowledge of Domain, Role and User based security
Confidential, CA
Business Systems Analyst
Responsibilities:
- Responsible for analyzing technical and functional design for development of new software.
- Organized brainstorming sessions, meetings with Subject Matter Experts to define and document the concept of the project
- Assist the technical team in Data Modeling, Database Analysis and Architecture.
- Work closely with PHP developers and assist in writing documentation and test cases.
- Prepare documentation to describe program development, logic, process flows & API specifications; and user manuals that will assist in development and QA efforts.
- Use Agile methodology to plan, coordinate, and develop technical deliverables for enterprise initiatives
- Responsible for presenting project status and analysis deliverables to senior executives
Confidential
Computer Programmer/Systems Analyst
Responsibilities:
- Involved in preparation of functional definition documents and Involved in the discussions with business users, testing team to finalize the technical design documents.
- Helped production support team to solve trouble reports
- Involved in Release Management and Deployment Process.
- Responsible for tracking QA level targets, rolling out QA daily schedule and reach the expected productivity level
- Conducted pre- and post-sessions, participate in JCM’s
- Participated in weekly internal and external calibration sessions
- Prepared Weekly and Monthly targets and closely tracked the productivity
- Wrote unit test cases for different modules and resolved the test findings.
- Created business logic and application in the Framework
Confidential
Jr Programmer/Jr Systems Analyst
Responsibilities:
- Designed and developed the UI using Struts view component, JSP, HTML, CSS and JavaScript.
- Handled Escalated and Supervisory Calls
- Developed Use case diagrams, Object diagrams, Class diagrams, and Sequence diagrams using UML.
- Generating XML files as per underlying XML Schema
- Participated in Tele-Conference with the client on various updates on policies, procedures and new-software launch
- Coordinated with Skill Specialists (Knowledge Management) for knowledge on new products, processes, tools etc
- Responsible for conducting Sessions and Process related programs as per the Client’s requirement
- Continuous research on the Internet troubleshooting and problem-solving skills by providing optimal resolution to the Customers’ issues
- Handled additional responsibility of ensuring that the LOB meets the desired target for Compliance and Quality standards.
