SUMMARY

• Tommy has over 20 years of experience as a Telecom IT professional in various roles including Business/System Analyst, Project Manager
• QA - Tester, Application Developer as well as Director leading teams performing all of these functions. His strongest and most recent
• Experience is as a Solution Architect where he has documented detailed technical requirements, facilitated Joint Application Development (JAD) discussions and worked closely with external vendors and application developers to implement system requirements.
• Experience across all phases of the software development process and understands the key components of each phase. In addition, he has excellent communication as well

PROFESSIONAL EXPERIENCE

Solution Architect

Confidential

Responsibilities:

• Solution Architect responsible for defining complete BSS/OSS solutions for new product offerings
• Enterprise Services such as Metro-Ethernet, PRI and VOIP. Documenting solutions including system impacts to CRM System, AMDOCS/Cramer Inventory System as well as Service Assurance and Billing system for service offerings
• Developed detailed requirements for modeling and inventorying services in AMDOCS/Cramer inventory system including use of key components to increase productivity and data accuracy including Task Engine
• Resource Manager, Sync Engine and Discovery Engine.

Granite Architect

Confidential

Responsibilities:

• System Architect defining solutions for implementation of key broadband services such as Metro/National Ethernet, VOIP and EPON in the GRANITE Inventory system at TWC. Documented solutions via Solution Approach documents that detailed the high-level architecture
• Object modeling within Granite, as well as integration required. Employing knowledge of SOA interfaces, telecom operations as well as software development/integration to provide complete solutions enabling efficient and effective implementation of business requirements.

Solution Architect/ Pinnacle Software Solutions

Confidential

Responsibilities:

• Complete operational architecture from CRM/Order Entry through Inventory and Provisioning as well as Billing and Service Assurance
• Developed detailed Architecture diagrams, documents and presentations specifying interfaces and workflows employing Service Oriented Architecture(SOA) and Business Process
• Execution Language (BPEL). Employed 20 years of Telecom experience to facilitate development of interface specifications as well process work flows to support automation of the Service Delivery and Service Assurance processes for High-Volume data services (MetroE, FTTH and VPN). Also used
• Experience in evaluation and use of OSS applications from vendors such as AMDOCS, CRAMER, GRANITE, ORACLE and IBM to provide vendor recommendations.

Solution Architect

Confidential

Responsibilities:

• Solution Architect responsible for telecom IT project leadership from initial concept through implementation of key telecom initiatives supporting
• VoIP service deployments in the US and Internationally. Working with Marketing to understand business need and define services
• Engaging development to communicate the business need and enable project assessment and detailed design of solutions.
• Deliverables include High-Level Architecture presentations and documentations at all levels of management. Employing detailed knowledge of Telecom operations and the systems that support these operations to provide effective comprehensive solutions to meet business needs.

System Engineer/ Solution Architect

Confidential

Responsibilities:

• Providing Operational Architecture and Leading System Engineering/Requirements efforts for Large Business Services including
• Virtual Private Networking (VPN), MetroEthernet and other supporting services. Developing detailed Architecture documents and Technical Requirements to support these services employing COTS products
• CRAMER (Sync Engine, Task Engine, Delivery Engine and Resource Manager) as well as Metasolv, communicating these requirements in technical reviews as well as communicating solutions at all levels of the technical and management staff. Employing detailed knowledge of telecom operations as well
• Experience with provisioning of Layer 1, 2 and 3 services to provide technical leadership required.
• Implementation experience with homegrown Discovery Engine and Device Modeling tools.

Business Analyst/ Pinnacle Software Solutions

Bellsouth

Responsibilities:

• Developed requirements for BellSouth’s Broadband Network Management System managing ADSL and SONET/ATM network services.
• Defined internal system requirements for Network Management System (NMS) to handle service order processing and provisioning. Interfaced with Hardware vendors to understand and document detailed system interfaces. These interfaces were documented via Rational Rose 2000 - Unified Modeling Language (UML) and CORBA IDL. Worked closely with developers during design and implementation to quickly resolve any requirements and/or design issues.
• Performed testing of the developed software using in-house CORBA test tool in conjunction with self-developed detailed test plan.

SKILLS

Hardware: Hewlett-Packard, IBM, DEC, SUN, MAC

Software: Industry Knowledge

Tools: - CORBA-IDL, RATIONAL ROSE - UML: Operating Systems - DOS,MVS,UNIX,VMS,WINDOWS, NT

Database Management - ORACLE,SQL SERVER,SYBASE,IMS: Packages - Microsoft (Access,Excel,PowerPoint,Project,Word)