Technology Consulting Resume
SUMMARY
- Seasoned and analytical Information Technology Professional with a 18+ year successful track record in planning, designing, deploying, and managing client network infrastructure,
- Business solutions, and support services. Specialized expertise within manufacturing and legal industry. Uses system development life cycle management methodologies and ITIL core processes to ensure IT performance and productivity, reduced costs, and the alignment of resources with strategic business goals. A project manager with the proven ability to set realistic expectations, create accurate project schedules and budgets, lead technical teams, resolve critical path issues, manage risks, and deliver quality results consistently on schedule and within budget. An excellent communicator capable of influencing at all levels of management and forging solid vendor and client relationships. Managerial and process proficiencies include:
- Client Requirements Analysis Performance Management RFP/RFI Preparation
- Six Sigma/Agile Scrum Capacity/Resource Plans Cybersecurity Planning
- Financial Planning/Budgeting SLA/Contract Negotiations Team Building/Mentoring
TECHNICAL SKILLS
Operating Systems Microsoft Windows Server, Win Desktop(W10, W7 ), UNIX (IBM AIX), Linux: Software Tools Microsoft - .NET Framework, Active Directory, Office Suite, Exchange, MS Project,
Applications SQL Server, MS Azure, IIS, SAP,Oracle,Visual Basic; Symantec- Antivirus, McAfee, Unitrends, Citrix, Interwoven & Hummingbird Content Management, Interaction CRM; Sage, Elite, Prolaw, Mas
200/90, Great Plains, Amazon AWS & Cloudfront, JDA & Infor ERP Software. Agile shipping, Sitecore Ecommerce, Magento, Amazon seller central market place. Solarwinds,
Jira, Directtech Forecast 21, Agile, ITIL, GDPR Compliance.: Network Support: LAN/WAN - TCP/IP, DNS, DHCP, WINS, SMTP, SNMP,SFTP, SSL, RAS, VOIP,Wireless, Remote, T1; Cisco Switches/Routers, MPLS,VPN,
Firewall: IEEE 802.11x; SAN/NAS, Vmware,MS Hyper-v, HTML, Java, Cloud Migration, Cybersecurity Management, IDS/IPS solutions.
PROFESSIONAL EXPERIENCE
Confidential
Technology Consulting
Responsibilities:
- Design new solution to move IT infrastructure to the cloud.
- Develop new reporting tools for operational efficiency
- Automate ordering with supply vendors
- Develop tracking system for membrane lifecycle management
- Implement new membrane design process.
Confidential
Director of Information Technology
Responsibilities:
- Built and manage a highly professional IT team responsible for supporting company growth initiates for call center, warehouse and website ecommerce platform.
- Setup software and hardware safe guards to make sure company was PCI compliance
- Implement full virtualization environment for data center with 100 percent fault tolerance.
- Revamp IT and Web department from 5 member team to 11 member team.
- Manage overseas vendor for website support
- Open second call center in 4 months to hold 50 users in time for peak season.
Confidential, CA
Lead Adjunct Instructor for School of Technology
Responsibilities:
- Taught student at all levels from beginners to graduating class.
- Class taught: Auditing IT Infrastructures for Compliance- course covered all of the major compliance that needs to be accounted for in public or private corporations. (PCI DSS, NIST, HIPPA, SOX, FISMA, GLBA, CIPA, FERPA, C&A and IA).
- Class taught: IT Infrastructure Security Assessment and Frameworks (COSO, COBIT, SAS 70 COMPLIANCE, ISO/IEC27001 & 27002 STANDARD, and NIST 800-53).
- Class taught: Risk Management in Information Technology Security-course covered Risk Assessment Plans, Risk Mitigation Plans, Disaster Recovery Plan, Incident Response Plan, Business Continuity Plan & Computer Incident Response Plan.
- Conducted hands on lab for each course taught to reinforce learning.
Confidential, CA
Director of Information Technology
Responsibilities:
- Built and manage a highly professional IT team responsible for client system design, proposal generation, contract negotiation, hardware/software selection, and ongoing MSP support.
