SUMMARY

• Bachelor of Engineering in IT and an accomplished IT expert
• 11+ years of IT business experience
• Successfully played multiple roles - Product Owner, Product Manager and Sr. Business Analyst
• 5+ yrs of Retail and Supply Chain industry experience with The Confidential
• 5+ yrs on Banking and Confidential experience
• Managed product development from concept stage to deployment
• Expertise in analyzing, defining and measuring Critical Success Factors for IT products
• Created product blueprint and system journey maps to visualize interactions across systems
• Led product design with focus on customer needs, process improvement and business values
• Closely monitored and tracked per sprint throughput with JIRA and Pivotal Tracker reporting
• Complete ownership of leadership reporting and communication
• Hands on experience with leading requirement analysis discussions, documenting requirements and business cases
• Created project plans and deliverables inventory to ensure project objectives are tracked and delivered on time
• Drafted and managed user stories for multiple teams. Worked as SPOC to coordinate with users across matrix teams
• Worked in Agile/XP development methodology with key focus on managing priorities based on business value
• Managed conflicting priorities and system issues by working with key stakeholders and ensured all stakeholders are in sync
• Experienced in leading interactions with business, development and testing teams
• Prepared understanding docs based on technical design which includes db fields analysis, app modules overview etc.
• Have planned and implemented end to end Test execution framework
• A good Team player with problem-solving approach and excellent analytical and communication skills

PROFESSIONAL EXPERIENCE

Confidential

Product Manager

Responsibilities:

• Regularly met all stakeholders to identify and define product features
• Analysed current processes and systems to identify pain areas
• Identified product requirements based on pain areas and assessed development needs based on ROI, efforts, benefits and associated risks
• Identified requirements which are dependent on other matrix teams. Planned meetings and interviews with respective Team Leads/Product owners
• Planned and Conducted user interviews with Supply Chain and Warehouse business teams
• Ensured JAD sessions and technical design discussions ended with clear direction and plan for application design
• Coordinated with UX to conduct Discovery and Framing sessions
• Collaborated with UX to research and document hypothesis for planned features
• Plan Epics and draft user stories based on finalized features with all stakeholders
• Led technical discussions related to product architecture
• Closely worked with business stakeholders to groom stories and prioritize features based on upcoming releases and product roadmap
• Partnered with Project Management team to chart out plan as per project scope, timeline and phases

Confidential

Product Manager

Responsibilities:

• Worked as Product Manager for all 3 POM teams
• Led and Owned creation of Epics and User stories for all Product features
• Created and managed KanBan board for all teams
• Planned and Conducted user interviews with Supply Chain business teams
• Researched business requirements to conceptualize Epics and product roadmap
• Managed Product teams to ensure user stories are priortized and developed based on business value
• Led technical discussions related to product architecture
• Coordinated features roadmap and mangaed technical architecture alignment across all 3 teams
• Closely worked with business stakeholders to groom stories and prioritize features based on upcoming changes
• Partnered with UX to ensure UI designs, business requirements and technical designs are all in alignment

Confidential

Sr Business Analyst

Environment: Web based

Responsibilities:

• Understanding project requirements
• Communicating, coordinating and work with business partners to manage app requirements, project priorities, issues resolution
• Leading user story creation and grooming sessions
• Utilizing gherkin format for user story creation
• Owning test data and end to end validation of application use cases
• Documenting technical dependencies and requirements
• Creating Test plan with defined milestones and associated risks
• Preparing high level testing scenarios
• Estimating time and efforts required for different modules of application
• Lead Testing team from Onsite
• Reviewing Test Prepration/Execution
• Coordinated all client and offshore communication
• Reporting daily/weekly status to leadership
• Assigned and reviewed tasks from offshore team
• Preparing Defect metrics

Test Data Manager

Confidential

Environment: Mainframes, web based

Responsibilities:

• Coordinating with AMEX application teams and understanding the data requirements
• Preparing data flow
• Consolidating all the data requirements
• Defining data attributes and validating Data set up
• Resolving data issues
• Preparing comprehensive data flows as key knowledge repository
• Preparing Project synopsis document for team’s

Sr. Bbusiness Analyst

Confidential

Environment: Mainframes, web based

Responsibilities:

• Preparing user stories and analyzing high level test scenarios
• Preparing estimation for the Sprint releases
• Facilitating scrum calls on daily basis
• Involved in resterospective meetings
• Mentoring team members with writing test plan and execution
• Coordinating with onsite team
• Providing status to the onsite team on daily basis
• Sending weekly dashboard to QL team
• Defect Management
• Preparing project Mertics on monthly basis
• Identifying critical workflows and scenarios and Involved in prepaing KT document.
• Review of test cases after analyzing the fuctional specification document

Business Analyst

Confidential

Environment: Mainframes, web based

Responsibilities:

• Analyzing the use cases and preparing mock screens
• Identifying critical workflows and scenarios and work with business users during UAT
• Review of test cases after analyzing the fuctional specification document
• Preparing the input and test data for required criteria
• Review of project deliverables
• Reporting development progress by tracking use case level deliverables

Quality Engineer

Confidential

Environment: Mainframes CICS - DB2

Responsibilities:

• Leading the team of three
• Analyzing the use cases and preparing high-level test conditions,Reverse KT Documents for the applications Repview and APS Backend (CICS and DB2).
• Coordinating with onsite team on daily basis
• Identifying critical workflows and scenarios and Involved in prepaing KT document.
• Runnnig an Automation script for the automation frame work and anlyzing the result.
• Assigning work to team members, tracking and reviewing their work products.
• Maintaining execution status report and defect report on daily basis.
• Reviewing, Tracking and reporting the defects