Scrum Master Resume Dallas, TX - Hire IT People

TECHNICAL SKILLS

Certified Scrum Master
Negotiation and outstanding customer service skills
Strong organizational and computer skills
Proficient with EPIC and Peoplesoft
Effective written and oral communication skills
Effective meeting facilitation and presentation skills
Strategic thinker, able to develop strategies to achieve organizational goals
Strong Project Management skills
Active listening skills; excellent verbal and written communication skills and documentation skills
Detail oriented, strong research knowledge, and analytical skills
Microsoft office skills
Proficiency with MS Office Suite
Experience with requirements/task/project management tools such as Jira and MS project.
Agile principles and driving process improvement

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Scrum Master

Responsibilities:

Coached and influenced others within and across teams as well as leadership.
Facilitates seamless collaboration and maximizes team and program performance by driving continuous improvement across multiple technical and/or non - technical team(s) to ensure rapid and timely delivery of business value (experience, product, and/or service) and achievement of goals.
Mentors and coaches’ teams and program teams and other Scrum Masters in Agile practices and mindset.
When necessary, escalates impediments to facilitate rapid resolution.
Supports and educates product owners and product managers, especially with respect to refining and managing the product backlog and decision making
Participates in Scrum Master community of practice and mentors other Scrum Masters.
Supports efforts to resolve systemic impediments that continually block teams within their organization
Ensures effective communication within and across teams and Programs; schedules and facilitates cross-functional meetings, and ensures appropriate progress tools, information radiators, and reports effectively provide transparency on team’s (or multiple teams’) or Program’s progress/productivity.
Performs risk, issue, and dependency management for the teams and/or program

Confidential, Dallas, TX

Scrum Master

Responsibilities:

Facilitate Scrum ceremonies
Deliver value and coordinates within and outside of the team to facilitate
Implement processes, practices, and tools allow for multiple paths of delivery.
Manage partnerships with external vendors and accounts team for relationship
Lead multiple Agile teams on SAFe methodologies with knowledge of embedded SDLC process
Managing Supplier Relationships: Knowledge of and the ability to balance relationships with suppliers utilizing the appropriate level of oversight, probing and persistence to achieve win/win outcomes
Implements and supports Agile practices for Team
Protects the Team from outside disruptions
Coordinates system delivery with other scrum masters
Facilitates Team relentless improvement
Facilitates iteration planning, daily scrum, demo, and retrospective meetings
Ensures relevant impediments and issues are addressed, resolved, communicated, or escalated

Confidential, Dallas, TX

Business Analyst

Responsibilities:

Transfers data into meaningful, professional, and easy-to-understand formats for varying audiences
Use analytics to support recommendations for change, cost savings, efficiencies, to senior management, and actively participates in the implementation of approved changes
Troubleshoots data integrity issues and analyzes data for completeness
Prepare reports by collecting, analyzing, and summarizing information and trends by business unit, payor, therapy, sales rep,
Perform ad hoc analyses as requested, including assistance in building custom report
Collaborate with leaders across multiple departments, including but not limited to Executive, Accounting, IT, Reimbursement, Pharmacy, and Sales departments
Continually seek out way to improve monitoring, discover issues, and delivery better value to the appropriate end users
Gather operational and workflow requirements to document, implement and monitor workflow processes. Identification of root cause(s) of workflow/process incident management.