SUMMARY

• Provided IT business process, software design, and data solution architecture for companies in the Intellectual Properties, banking, automotive, staffing, and healthcare insurance industries.
• Twenty years of IT consulting experience providing end - to-end BA, QA, PM, and Solution Architect/Manager services.
• Managed Product Feasibility, Proof of Concept, Risk Management, Cost-benefit and Cloud Migration analysis.
• Managed software vendors, global IT projects, and end-to-end application design efforts to satisfy BSA, AML, Sarbanes-Oxley (SOX), CARB, EPA, HIPPA, USPTO, and other Federal regulations.
• Documented functional, non-functional, and story-based requirements using most development methodologies.
• Holder of 2 patents for software innovations used in the Confidential IP Payments web services portal.

TECHNICAL SKILLS

• Master Data Management cloud-based solution architecture, ERP data modeling, XML schema design, and data mapping/transformation using tools including Informatica, Azure, Excel, SQL Studio, and Confidential PL/SQL.
• Web systems analysis for .Net applications presented in HTML5, Java, and through cloud platforms (Google, AWS, and Microsoft Azure) using user authentication protocols such as LDAP, SAML, and Azure AD.
• Experience with Data Warehouse structure, Operational Data Stores (ODS), Master Data Stores (MDS), ETL processes, ERP databases (DB2, SQL, and Confidential ), and SaaS distribution systems using SOA and REST styles.
• Consulted as a technical PM, BA, QA, and led IT teams from inception to implementation using development models such as Waterfall, Rapid-Application Development (RAD), and Agile.
• Implemented software delivery following distribution models such as Master Data Management (MDM), Service Oriented Architecture (SOA), Rational Unified Process (RUP), and SaaS.
• Expert writer of RFPs, technical specifications, user manuals and articles for industry magazines such as SAP Insider.
• Knowledge of industry technical standards such as STAR BOD (Automotive), SCORM (eLearning), and several ISO models such as 8583 (Financial transaction messaging).

PROFESSIONAL EXPERIENCE

Confidential

IT Solution Architect

Responsibilities:

• Consulted in multiple roles for the Director of Data Governance, Insights & Analytics. Responsibilities included leading the business requirements gathering across 12 Financial, vendor, and IT departments.
• Led the design of a multi-million-dollar custom cloud Master Data Management solution to replace a 30-year-old mainframe Financial system while performing all Project Management duties across 2 years to implement Informatica IDD, ActiveVos workflow, and IICS bulk upload processes.
• Led large international teams to successfully deliver a holistic view of global business profitability for Executive leadership.
• Other responsibilities included Power BI design, SQL DBA work, TM1 database analysis, hierarchal data mapping, and production deployment project planning.
• Also created testing suites and Agile development boards in Microsoft Azure.

Confidential

Lead Technical Business Analyst and Project Manager

Responsibilities:

• Reporting to the Director of Operations and Software Implementation, some responsibilities include leading business systems analysis for transforming legacy enterprise Intellectual.
• Property management and payment products into web hosted services.
• Gathered business requirements and provided technical implementation recommendations tailored towards SOA strategies.
• In addition to SaaS analysis, performed as a QA lead for custom configuration and API integration between Confidential IP services and 3 rd party custom solutions.
• Presented new software design and IT solution architecture to Product Development Steering Committees.
• Represented internal and external stakeholder interests in JAD sessions and defined project scope across multi - year development road maps.
• Developed QA testing processes by leveraging SQL scripting capabilities to discover persistent defects in customer Microsoft and Confidential database products.
• Was also a Technical Project Manager for providing Enterprise IP solutions to legal, pharmaceutical, and IT corporations managing several million patents, trademarks, and other IP matters.
• Incorporated the Agile Development methodology, including User Story Writing and Product Backlog Grooming.
• Also researched REST software development solutions, XML-based SAML 2.0 implementation, .Net web APIs, and JSON protocol with an eye towards improving data exchange efficiency over XML.

Confidential

Master Data Management (MDM) Consultant

Responsibilities:

• Responsible for developing business plans and improving system processes for GM Global Purchasing operations responsible for $4.5 Billion in annual steel spend.
• Managed Confidential migration analysis for VBA-enhanced Excel and Access tools.
• Administered the Steel Purchasing Master File, which required VBA coding, formula writing, and multiple database reconciling.

Business Systems Analyst

Responsibilities:

• Documented business processes for a financial division of GM that generated over $500 million in annual payables and receivables for scrap, steel, and precious metal commodities.
• Also responsible for identifying Internet and database technologies to improve revenue growth and streamline GL accounting.
• The project required mapping business processes to system operations as well as solving labor and technology bottlenecks within an Confidential 3090/DB2 legacy environment.

Confidential

Lead Business Systems Analyst

Responsibilities:

• Responsible for gathering business requirements, authoring RFPs, managing projects, evaluating software vendors, and implementation software that reduced IT overhead by $4 Million USD/year. Consulting highlights: replaced a North America dealership satellite LMS delivery system with a web-based video-on-demand solution; implemented a multi-million dollar file retention and email eDiscovery system; managed an International project to automate Audi ordering for the US.
• Managed efforts to bring several applications into compliancy with new NHTSA, CARB, EPA, and other Automotive regulations. Several projects required Informatica ETL, Confidential 10g, SAP AG, and Cognos skills.

Confidential

XML Integration Analyst

Responsibilities:

• Documented XML schemas to assist integration between client systems and Sircon web services.
• Wrote SOA best practices for SOAP messaging and XML processing (DOM or SAX).. Spearheaded efforts to create new revenue streams by writing “for Dummies” style guides and courseware for carriers, distributors, states, and individual insurance producers. Also created RoboHELP systems for governmental insurance licensing applications.

Confidential

Sr. Technical Business Analyst

Responsibilities:

• Responsible for technical analysis relating to all phases of initial product feasibility and design for mainframe and web hosted software development projects.
• Duties included business requirements gathering, process diagramming, data mapping, functional specification writing, and human resource estimating.
• Also responsible for researching technical solutions to help financial business units satisfy anti-money laundering and fraud prevention regulations.
• Managed vendor relations and established test environments for Proof of Concept and other development efforts.
• Knowledge of the U.S. Patriot's Act, Bank Secrecy Act, SOX and other Federal legislation was required.

Confidential

Product Marketing Writer

Responsibilities:

• Responsible for responding to RFPs, writing e-commerce literature, and analyzing the revenue potential of various channel development initiatives.
• Literature included trade show messaging, press releases, white papers, proposals, and complex product brochures that increased web-powered brand penetration.
• Assisted in the creation of a product e-Knowledgebase and researched SAP NetWeaver capabilities.

Confidential

Debit Switch Technical Writer

Responsibilities:

• Responsible for writing MasterCard Debit Switch (MDS) documentation for a Tandem NonStop debit card system.
• This included flowcharting ISO 8583—1987 transaction messages for Point of Sale (POS) and Automatic Teller Machine (ATM) activity.
• Other projects included authoring an HTML Interchange and Switch Fee Architecture manual that enables Acquirers and Issuers to perform transaction adjustments online.

Confidential

Technical Web Analyst and Help Writer

Responsibilities:

• Authored the HTML Help System for Confidential ’s Internet Yellow Pages web site.
• Documented the distributed architecture beneath a multimillion dollar Client/Server e-commerce database system used by CLECS. Also wrote PDF manuals for an MS Access sales application; a B2B engineering guide for a telecommunications billing system; a database migration manual for Y2K; and "Best Practice" Confidential merger documents.

Confidential

Documentation Specialist

Responsibilities:

• Preformed multiple roles as a technical writer and trainer.
• s include an online manual describing digital flash libraries used for in-circuit Confidential 3070 board testing; an online help system for confidential; and a toolkit for testing C++ agents using CMIP/CMIS standards, GDMO modeling language, and ASN.1 value notation.