Business Intelligence Analyst Resume

PROFESSIONAL EXPERIENCE

Confidential

Business Intelligence Analyst

Responsibilities:

Develop Business Reports using Microsoft BI stack
Power BI
SQL Server Management Studio (SSMS)
SQL Server Reporting Services (SSRS)
SQL Server Analysis Services (SSAS) *light/exposure
SQL Server Integration Services (SSIS)
SQL Server Report Builder (RB / .RDL)
Oracle 11g, 12c
SAP Crystal Reports conversions to SQL/SSRS/Power BI format
ODBC, OLEDB Driver Management
Analyzing and Interpreting Business Data to construct meaningful reports for Senior Management
Building new and updating existing Complex Report Queries
Data Warehousing
Building automated solutions to time consuming manual tasks

Confidential

Business Intelligence Analyst

Responsibilities:

Developed Business Reports using Microsoft BI stack
SQL Server Management Studio (SSMS)
SQL Server Reporting Services (SSRS)
SQL Server Analysis Services (SSAS) *light/exposure
SQL Server Integration Services (SSIS)
SQL Server Report Builder (RB / .RDL)
Power BI / Power Query (MS Excel)
Analyzing and Interpreting Business Data to construct meaningful reports for Senior Management
Building new and updating existing Complex Report Queries
Data Warehousing
Manage vendor software integrations with internal systems

Confidential

Business Intelligence Reporting Specialist

Responsibilities:

Developed Business Reports using Microsoft BI stack
SQL Server Management Studio (SSMS)
SQL Server Reporting Services (SSRS)
SQL Server Analysis Services (SSAS) *light/exposure
SQL Server Integration Services (SSIS)
SQL Server Report Builder (RB / .RDL)
MS Sharepoint Management
Other BI Tools exposure/used
Power BI / Power Query (MS Excel)
QlikView / QlikSense
Tableau
Cognos
Organize and drive projects with Business Units to gather information, identify scope of work, and develop Business Requirement Documents (BRDs) and best practices
Facilitate sessions with involved stakeholders and continuously review progress
Analyze and Interpret Business Data to construct meaningful reports for Business Units
Database Data Modeling to better understand the data housed and how it relates to other data in the warehouse
Housing (in Data Warehouse) data from several different industry related applications for analysis
Developed new and existing process Workflows where gaps in processes was identified
Built new and updated/optimized existing Complex Report Queries and Stored Procedures
Develop, monitor, and provide ongoing maintenance to scheduling of ETL processes (SQL Agent)
Developed data migration plans for various forms of external data to be centrally housed and queried
Monitored server and database health to help identify opportunities for performance improvements
Develop and implement the business’s broader BI Control Program and Report Life Cycle Processes
Work with Business Units to consolidate report inventory and develop BI program guidelines
Resource Management and Hiring/Screening
Associate mentoring and coaching leadership

Confidential

Business Intelligence Analyst

Responsibilities:

Report Building / Report Builder
SQL Querying / Reporting Services (SSRS)
Analyzing and Interpreting Business Data to construct meaningful reports for Senior Management
Building new and updating existing Complex Report Queries to include multi - platform systems integrated together
Data Warehousing
Developed data migration plans for various forms of external data to be housed and queried
Working with and monitoring Databases and SQL Scripts and Jobs to help drive automated business functions that help to alleviate time consuming manual tasks
Manage vendor software integrations with internal systems

Technical Support Team Lead

Confidential

Responsibilities:

Support multiple House .Net Software packages & SQL Databases
SQL Server Database Management
User Software Training (Groups and Individually)
Active Directory, Exchange, & SharePoint Management
Windows Systems (XP/Vista/7/8/10, Windows Server 2003/2008/2012 )
Microsoft Hyper-V Manager & Virtual Machines
Diagnose, Analyze, & Troubleshoot Franchisees’ hardware/software/database systems issues
Manage Projects to identify, design, test, and implement solutions for software upgrades & other various projects to better solutions for franchise systems

Technical Support

Confidential

Responsibilities:

Process & track IP/Hostname (Subnetting & ROARS) configuration and network connectivity requests to HPES/EDS (ALDEA) for up to 10 site coordinators along with TSIG coordination to onsite technicians.
Coordinate & implement printer installations with remote installation teams
Diagnose & troubleshoot DHCP/TCP/IP issues with device & network connectivity information
Coordinate device deliveries & implement the DOA process when needed
Develop, improve and successfully apply processes for a project’s particular needs
Contributed to the evolution of the process handbook that future project implementations will be modeled after
Monitor submitted requests and log for QOS reports & numerous TAR lists

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