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Business Intelligence Analyst Resume

PROFESSIONAL EXPERIENCE

Confidential

Business Intelligence Analyst

Responsibilities:

  • Develop Business Reports using Microsoft BI stack
  • Power BI
  • SQL Server Management Studio (SSMS)
  • SQL Server Reporting Services (SSRS)
  • SQL Server Analysis Services (SSAS) *light/exposure
  • SQL Server Integration Services (SSIS)
  • SQL Server Report Builder (RB / .RDL)
  • Oracle 11g, 12c
  • SAP Crystal Reports conversions to SQL/SSRS/Power BI format
  • ODBC, OLEDB Driver Management
  • Analyzing and Interpreting Business Data to construct meaningful reports for Senior Management
  • Building new and updating existing Complex Report Queries
  • Data Warehousing
  • Building automated solutions to time consuming manual tasks

Confidential

Business Intelligence Analyst

Responsibilities:

  • Developed Business Reports using Microsoft BI stack
  • SQL Server Management Studio (SSMS)
  • SQL Server Reporting Services (SSRS)
  • SQL Server Analysis Services (SSAS) *light/exposure
  • SQL Server Integration Services (SSIS)
  • SQL Server Report Builder (RB / .RDL)
  • Power BI / Power Query (MS Excel)
  • Analyzing and Interpreting Business Data to construct meaningful reports for Senior Management
  • Building new and updating existing Complex Report Queries
  • Data Warehousing
  • Manage vendor software integrations with internal systems

Confidential

Business Intelligence Reporting Specialist

Responsibilities:

  • Developed Business Reports using Microsoft BI stack
  • SQL Server Management Studio (SSMS)
  • SQL Server Reporting Services (SSRS)
  • SQL Server Analysis Services (SSAS) *light/exposure
  • SQL Server Integration Services (SSIS)
  • SQL Server Report Builder (RB / .RDL)
  • MS Sharepoint Management
  • Other BI Tools exposure/used
  • Power BI / Power Query (MS Excel)
  • QlikView / QlikSense
  • Tableau
  • Cognos
  • Organize and drive projects with Business Units to gather information, identify scope of work, and develop Business Requirement Documents (BRDs) and best practices
  • Facilitate sessions with involved stakeholders and continuously review progress
  • Analyze and Interpret Business Data to construct meaningful reports for Business Units
  • Database Data Modeling to better understand the data housed and how it relates to other data in the warehouse
  • Housing (in Data Warehouse) data from several different industry related applications for analysis
  • Developed new and existing process Workflows where gaps in processes was identified
  • Built new and updated/optimized existing Complex Report Queries and Stored Procedures
  • Develop, monitor, and provide ongoing maintenance to scheduling of ETL processes (SQL Agent)
  • Developed data migration plans for various forms of external data to be centrally housed and queried
  • Monitored server and database health to help identify opportunities for performance improvements
  • Develop and implement the business’s broader BI Control Program and Report Life Cycle Processes
  • Work with Business Units to consolidate report inventory and develop BI program guidelines
  • Resource Management and Hiring/Screening
  • Associate mentoring and coaching leadership

Confidential

Business Intelligence Analyst

Responsibilities:

  • Report Building / Report Builder
  • SQL Querying / Reporting Services (SSRS)
  • Analyzing and Interpreting Business Data to construct meaningful reports for Senior Management
  • Building new and updating existing Complex Report Queries to include multi - platform systems integrated together
  • Data Warehousing
  • Developed data migration plans for various forms of external data to be housed and queried
  • Working with and monitoring Databases and SQL Scripts and Jobs to help drive automated business functions that help to alleviate time consuming manual tasks
  • Manage vendor software integrations with internal systems

Technical Support Team Lead

Confidential

Responsibilities:

  • Support multiple House .Net Software packages & SQL Databases
  • SQL Server Database Management
  • User Software Training (Groups and Individually)
  • Active Directory, Exchange, & SharePoint Management
  • Windows Systems (XP/Vista/7/8/10, Windows Server 2003/2008/2012 )
  • Microsoft Hyper-V Manager & Virtual Machines
  • Diagnose, Analyze, & Troubleshoot Franchisees’ hardware/software/database systems issues
  • Manage Projects to identify, design, test, and implement solutions for software upgrades & other various projects to better solutions for franchise systems

Technical Support

Confidential

Responsibilities:

  • Process & track IP/Hostname (Subnetting & ROARS) configuration and network connectivity requests to HPES/EDS (ALDEA) for up to 10 site coordinators along with TSIG coordination to onsite technicians.
  • Coordinate & implement printer installations with remote installation teams
  • Diagnose & troubleshoot DHCP/TCP/IP issues with device & network connectivity information
  • Coordinate device deliveries & implement the DOA process when needed
  • Develop, improve and successfully apply processes for a project’s particular needs
  • Contributed to the evolution of the process handbook that future project implementations will be modeled after
  • Monitor submitted requests and log for QOS reports & numerous TAR lists

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