SUMMARY:

• As a Salesforce Certified Professional wif around 8+ Years of experience in Application Design, Software Development Life Cycle (SDLC), Development and Implementation of various It Projects.
• Experience across various SFDC implementations wif Sales Cloud, Service Cloud, Marketing, Chatter and AppExchange applications
• Extensive experience in application design, customization, development, support on Salesforce.com platform and web - based application using Apex.
• Experience wif development using Apex classes, Triggers, Apex Test Classes for SFDC unit testing and written Batch apex for complex data processing.
• Strong experience in Software Development Life Cycle (SDLC), Agile development environment, sprint planning and Software Testing Methodology.
• Strong Knowledge in Salesforce Administration, Configuration, Implementation and Support of Salesforce CRM
• Extensively worked on querying Salesforce.com database using SOQL and SOSL queries wif Confidential .com
• Worked on Configuration of various SFDC standard objects like Leads, Accounts, Contacts, Opportunities, Case Entitlements, Service contracts, Reports and Dashboards
• Experience in CRM business process like Forecasting, Territory Management, Campaign Management, Lead Management and Case Management
• Good understanding of Salesforce.com Setup menu, configuration, custom application development, administration and deployment of applications to Confidential .com platform
• Experience wif Salesforce.com Security settings, creating profiles, roles, Sharing rules, and Email services.
• Possess noledge of CRM processes like Sales, Marketing, Customer Service and Customer Support business processes and recommended solutions to improve their processes using salesforce.com.
• Experience in Sales Cloud development, integrations and customization of teh applications as per teh client requirements
• Experience in working wif Eclipse IDE wif Confidential .com plug-in environment for writing business logic in Apex and Visualforce pages
• Integrated Salesforce.com applications wif external systems data using Web Services and Apex callouts wif SOAP and RESTful web services.
• Experience in Wave Analytics created commercial reports and Dashboards, in SFDC wave analytics.
• Experience in using Change sets, Confidential .com IDE and TFS for deploying changes from one instance to another.
• Good noledge in CRM business processes like Campaign Management, Lead management, Case Management, Marketing, Customer Service and support.
• Experience in OOPs involving analysis and design and development of web-based applications using Java and UI wif HTML, CSS, JavaScript and J2EE.
• Extensive understanding of teh Confidential .com AppExchange directory, to easily execute and automate marketing campaigns from wifin Sales Confidential CRM and data security features wif secure hardware tokens to create a failsafe login autantication process.
• Implemented Salesforce to Salesforce integration using Rest API.
• Worked on Apex development to create objects, triggers, Ajax toolkit, and different controllers wif extensions.
• Well versed on-premise infrastructure integration for Salesforce.com using Confidential .com platform web services and third-party packages.
• Responsible for data load operations using Apex data loader and Informatica Data Loader.
• Experience in Database SQL and Pl/SQL.
• Strong communication, organizational and interpersonal competencies along wif detail oriented and problem-solving skills in teh technology arena.

TECHNICAL SKILLS:

Salesforce TechnologiesApex Classes/Controllers, Apex Triggers, SOQL, SOSL, VF page: (Visualforce Pages) / Components, Apex Web Services, Apex

Custom Controllers and Extension, Agile Methodology, Service Cloud: Console, Workflow Approvals, Dashboards, Communities

Languages: Java, JavaScript, SQL, Apex

Databases: Oracle 11g/10g/9i, MYSQL, DB2

Web Technologies: JavaScript, HTML, XHTML, XML, WSDL, AJAXGUI and Tools: Eclipse, Confidential .com IDE, Apex Data Loader

Servers: AIX, Weblogic9.x, Tomcat/Apache5.0

File Transfer: WinScp

Operating Systems: Windows (2007,2008,2010), Mac Sierra, Unix

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

SR. SALESFORCE DEVELOPER

Responsibilities:

• Created New Applications and Permission Sets for Pilot Users
• Controlling teh changes wif teh help of permission set to Pilot Users wifout affecting Main Stream End Users after Deployment.
• Developed various Apex Triggers, Apex Classes, Controllers and Extensions for various needs in teh application.
• Worked on Page Layouts, Record types, Validation rules, Workflow rules and Process Builder for Lead management.
• Integrated Salesforce wif legacy systems using Rest API for Service cloud.
• Implemented Salesforce development for business using Visualforce pages, Visualforce components, and SOQL queries.
• Worked on Agile environment Team foundation server for PBIs, tracking and issues.
• Worked on different sandbox environments to develop and test teh changes as per teh business requirement and acceptance criteria.
• Worked on Visualforce pages, JavaScript and AngularJS for developing fast responsive and rich textured Web page.
• Used Custom Components and jQuery (For color coding) to make teh commission Visualforce pages more readable and flexible to edit in future.
• Implemented SOQL and SOSL queries wif consideration to Governor Limits for Data manipulation needs of teh application.
• Implemented solutions for Reports and Dashboards for teh Business to meet their criteria.
• Implemented Test Classes for successful deployment to production org.
• Created teh Custom fields for sales Confidential CRM content management.
• Created Custom Components and
• Customized Company Profile, Page layouts, record types, Security & Access Controls and Communication Templates as per teh organization requirements.
• Co-ordinating wif Dev-Ops Team for code check-in process through TFS
• Following teh Code-in process in Jenkins to ensure no build failures are happening.
• Fixing teh Deployment and Build Errors.

Environment: Salesforce Unlimited Edition, Triggers, Apex classes, Visualforce Pages, Controller, Controller extensions, REST API, Reports, Dashboard, TFS and Eclipse IDE.

Confidential, DOVER, NH

SALESFORCE DEVELOPER/ ADMIN

Responsibilities:

• Experienced Salesforce.com Developer and Administrator in teh organization. Also Participated in translating and documentation of business requirements into functional requirements.
• Worked on Financial Confidential for financial revenue management, reporting and Accounting.
• Perform detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual Confidential, Confidential .com API.
• Analyzed teh business requirements and customize standard CRM functionality, and developed new custom functionality.
• Worked on Eclipse IDE wif Confidential .com platform for writing business logic in Apex Programming language.
• Worked on @future Method to execute long run Call out operations to Web Services.
• Designed and developed Visual Confidential pages based on teh business requirements
• Proficient in Developing Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on leads, prospects and contacts, sandbox data loading and Web services API.
• Developed Complex Apex Batch Jobs and changes to teh existing Jobs for better Performance.
• Designed high level customized visual Confidential pages using extension controllers, custom controllers and standard controllers.
• Ability to configure Product, Price book, Quotes and Proposal, Approval Process and other key functionalities.
• We developed teh services by using teh spring AOP and injecting teh services to other components through teh Spring IOC.
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Created formula fields and Roll-up summary to validate teh information provided by teh customer using validation rules
• Created templates using CSS, approval processes, approval page layouts and defined approval actions on them to automate teh processes.
• Implemented Salesforce.com web services client using Salesforce web services API, Java, XML and partner WSDL.
• Exported data from legacy system and imported into SFDC through Apex data loader for data migration.
• Integrated SAP to Salesforce.com using Enterprise WSDL.

Environment : Saleforce.com, Apex, Visualforce pages, Triggers, Batch apex, Agile Methodology, Web Services, HTML 5, CSS, Eclipse, Data loader.

Confidential

SALESFORCE DEVELOPER/ADMIN

Responsibilities:

• Written low-level design for features Document Creation, Container Creation and Document Relocation.
• Handled assignments in developing UI pages using JSP, Html, CSS and JavaScript technologies for modules in BDMS.
• Involved in understanding business requirements and functionality of Cost Management Reporting.
• Involved in drawing teh UML diagrams such as Use Case Diagrams, Class Diagrams and Sequence Diagrams using Rational Rose.
• Developed presentation layer using HTML, CSS, JSP and JavaScript.
• Involved in implementing Value Object Pattern, MVC & Singleton Pattern.
• Analyzed teh business requirements and customize standard CRM functionality, and developed new custom functionality.
• Created teh Custom fields for sales Confidential CRM content management.
• Customized Company Profile, Page layouts, record types, Security & Access Controls and Communication Templates as per teh organization requirements.
• Worked on Eclipse IDE wif Confidential .com platform for writing business logic in Apex Programming language.
• Implemented Agile and Lean principles to ensure speed-to-market of solutions and maximum business value capture.
• Designed and developed Visual Confidential pages based on teh business requirements
• Proficient in Developing Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on leads, prospects and contacts, sandbox data loading and Web services API.
• Developed Complex Apex Batch Jobs and changes to teh existing Jobs for better Performance.
• Designed high level customized visual Confidential pages using extension controllers, custom controllers and standard controllers.

Environment : Saleforce.com, Apex, Visualforce pages, Triggers, Batch apex, HTML 5, CSS, Eclipse

Confidential

SALESFORCE DEVELOPER/ADMIN

Responsibilities:

• Communication wif clients on teh project requirements, schedules.
• Involved in gathering customer requirements from business user teams spread over teh Sales, Marketing and Customer service.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Involved in creation and maintenance of Custom objects, Tabs, Fields, Record types, Page layout as per business requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Performs day to day administrative tasks and addressing production support issues (unlocking / re-setting passwords, modifying data, and creating ad hoc reports)
• Created Data Validation rules and Formulas as per business requirement.
• Help users wif Chatter teams/Groups and follow application as well.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in teh application.
• Designed various Webpage in Visual Confidential for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on teh type of customer enquiry.
• Created and used Email templates in HTML and Visual Confidential .

Environment : Saleforce.com, Apex, Visualforce pages, Triggers, Batch apex, HTML 5, CSS, Eclipse