SUMMARY

• 5x Certified Confidential developer with hands - on experience on Confidential Development, Data migration, Confidential Integration, App Building and Administration.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Community Cloud, Chatter and App-exchange applications.
• Experience in Technologies like Confidential, Siebel CRM, Oracle Data Quality, Selenium (Eclipse IDE), Manual and Automation Testing.
• Experience in Developing Lightning Components, Apex, Process Builders, Flows and using Confidential declarative tools to deliver on business requirements.
• Extensive Knowledge of cloud computing services such as SAAS, PAAS and IAAS.
• Solid team player with a consultative approach coupled with a “can-do” attitude.
• Ability to work in-groups as well as independently with minimal supervision.
• IT Professional with more than 3 years of experience as a Confidential Developer, Administrator on Force.com platform.
• Implemented, customizing and maintained Confidential solutions.
• Driven User Adoption to clients in configuring, customizing applications in Force.com platform for different user groups.
• Excellent Knowledge in SFDC Development task like Creating Apex Class, Lightning Component, Triggers, SOQL.
• Excellent Knowledge in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows (Actions, Tasks and Events.), Process Builder, Reports & Dashboards.
• Experience developing on Confidential platform using Apex, Visualforce, Process Builders, Flows
• Worked on various Confidential .com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Confidential custom objects.
• Extensive experience using declarative features like Validation Rules, Workflows, Approval Processes, Escalation Rules and Sharing Rules for satisfying complex business process automations.
• Strong work ethics, excellent communication and inter-personal skills; accustomed to working in both large and small team environments.
• In depth understanding of the sales cloud and service cloud automations using Confidential .
• Extensive experience in analyzing business requirements, entity relationships and converting them to Confidential custom objects, lookup relationships, junction objects, master-detail relationships.
• Experience in Data Migration from legacy systems to Confidential using Apex data loader.
• Implemented, customizing and maintained Confidential solutions.
• Hands-on experience on data migration tool like Dataloader, Data Migration Wizard.
• Used Bulk API and Stream to load data in Confidential and business processes.

PROFESSIONAL EXPERIENCE

Developer

Confidential

Responsibilities:

• Involved in study/analysis of business functional specification document.
• Coordinated between internal team and client to ensure programs were implemented smoothly and issues (if any) were resolved quickly.
• Designed and developed UI using Aura Lightning components.
• Involved in Unit Testing and created test classes to achieve code coverage of 85% or above. Ensured that code followed Confidential coding standards.
• Review code written by other team mates to ensure smooth development.
• Created various Roles, Profiles, and Page Layouts and configured the permissions based on the hierarchy requirements of the organization.
• Developed apex triggers to perform custom actions for before and after changes. Designed and developed custom app for the users in Confidential Lightning.
• Customizing Confidential Lightning application using lightning component, Lightning pages.
• Maintained user accounts, sharing rules, user roles, user profiles, field level security, content folder rights, groups and list view rights.
• Written Apex Classes and Apex Triggers complex business requirements.
• Written Test Classes for code coverage and test scenarios.
• Design and developed various Custom Objects, Tabs, validation rules on the Fields, Page layout setup.
• Involved in security levels and privileges by customizing Confidential .com Profiles and Roles.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Define reports, charts, and dashboards.
• Implemented business requirement using Confidential Business process Automation tools like process builder, lightning flows and workflows.
• Implemented security model such as OWD, sharing rules and field level security

Admin/Developer

Confidential

Responsibilities:

• Planned and conducted requirement gathering meetings to collect functional requirements. Define the scope of the projects, business needs, and the other fundamental requirements to team members and clients.
• Created Sharing Rules, Public Groups, Permission Sets, Role Hierarchy, Profiles based on different Internal Departments.
• Automate calculations, data quality, and database updates to improve the user experience using formulas, validation rules.
• Worked on standard and custom objects customizations like Page Layouts, Validation Rules, Record Types, Page Securities, Formula Fields, Custom Buttons, Picklist Fields, Object Relationships, and Custom Tabs etc.
• Worked on Case Teams, Account Teams, Opportunity Teams based on custom requirement for each department.
• Created Workflow Rules, Approval Process, Process Builder, Visual Flow based on requirement.
• Created Email-to-case, Case Creation, Assignment Rules, Escalation Rules, Web-to-Lead.
• Used Data Loader for insert, update, delete, upsert and bulk import or export of data from
• Confidential .com SObjects and external systems.
• Developed and configured various Reports, Custom Report Types, Report Formulas, Dynamic Reports, Dashboards, and Dynamic Dashboards to depict the data in the best visible and readable formats to increase business efficiency of the organization.