SUMMARY

• Confidential Developer and Administrator with extensive hands - on of experience of around 4 years in Confidential Development and Administration with total IT experience of around 6 years.
• Confidential Certified Platform Developer 1.
• Confidential Certified Administrator.
• Hold Master’s degree in Computer Application.
• Strong knowledge of Sales, Service cloud with Experience in Confidential .com CRM platform using Visual Confidential, Apex classes, Lightning component with substantial experience in SFDC administration, operational analytics with emphasis on process improvement.
• Designing of custom Objects, custom fields, Role based Page layouts, custom Tabs, custom Reports, Report folders, Report extractions to various formats, design of Visual Confidential Pages, Snapshots, Dashboards, Apex Classes, Controllers &Triggers, and various other components as per the client and application requirements.
• Implemented D Confidential Masking and Shield tools.
• Working on event monitoring and Confidential Einstein Analytics.
• Experience with Security and Sharing Rules at object, field, record level for different users at different level of organization.
• Hands of experience of Confidential .com developer toolkit ( Confidential .com IDE), Triggers, Controllers, SOQL and SOSL, S-Control, JavaScript and Proficient in D Confidential Migration from Traditional Applications to Confidential using D Confidential Loader Utility, Apex D Confidential Loader, GitHub.
• Working knowledge of CI/CD and ETL.
• Experience in creating the Reports and Dashboards for the Business Users and using Work bench, Confidential .com Web services API for implementing web services in the application for access to d Confidential from different users using REST and SOAP.
• Experienced in scope, Requirement gathering, Analysis, Designing, Development and Testing,, deployment within Confidential .com
• Good experience in Software Development Life Cycle (SDLC) and Agile.
• Possess good communication, interpersonal skills with multi-tasking ability.
• Experienced in communicating with business operations to understand business model and translated needs into Confidential terms, developed d Confidential model, and defined objects and relations.
• Worked in Agile environment.
• Confidential Integration with .NET using web services.
• Experience in .NET framework related technologies like ASP. Net, C#, MVC etc.

TECHNICAL SKILLS

CRM Tools: Confidential .com, Confidential .com, Eclipse IDE, Visual Studio Code, Apex D Confidential Loader, Workbench, Migration Tools.

Confidential TECHNOLOGIES: Apex, SOQL, SOSL, Visual Confidential (Pages, Component & Controllers), S-Controls, Triggers, Custom Objects, Web service, Workflow & Approvals, Dashboards, Einstein Analytics, D Confidential Masking and Shield tool, CI/CD, ETL etc.

D Confidential BASES: MS SQL Server 2000/2005, PL/SQL, Confidential 9i, MS Access, and MySQL

WEB TECHNOLOGIES: Web Services, C#, ASP.Net, JavaScript, XML, HTML, DHTML, CSS.

PROFESSIONAL EXPERIENCE

Confidential, Jacksonville, Florida

Developer

Responsibilities:

• Worked on Sales and Service domains.
• Worked with PO’s in gathering requirements and understanding business model and translated needs into Confidential terms, developed d Confidential model, and defined objects and relations.
• Implemented D Confidential Masking on different objects fields by creating masking rules in sandboxes.
• Used Shield for Encryption of fields, event monitoring and audit trail for the organization.
• Working on Event Monitoring and Einstein Analytics.
• Developed various Lightning web components.
• Used Confidential CRM applications for administration and development for Out-of-box functionalities like Workflow, Approval Process, Process builder, Sharing Settings, Web-to-leads, Web-to-Cases, Assignment Rules, Escalation Rules, Single-sign On.
• Build Apex Triggers, Visualforce pages, Apex Controllers, Visualforce Components, Trigger consolidation and Test class refactoring project.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Build Asynchronous process like Batch Apex and Queueable apex.
• Worked in creating Change set for deployment.
• Using CI/CD and ETL.
• Worked on building the Webservice API’s using REST and SOAP API to integrated with SFDC.
• Assisted Email to case, Web to case, customized case page layouts and case assignment rules.

Environment: Confidential .com platform Apex Language, Visual Confidential (Pages, Component & Controllers), CPQ, D Confidential Loader, HTML, Java Script, Workflow & Approvals, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandboxes.

Confidential

Administrator & Developer

Responsibilities:

• Requirement gathering and analysing business problems and Design technical Solution to various business problems
• Worked on various Confidential .com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.
• Deployed the code over sandboxes using Change set.
• Written Test Cases to check code coverage in Apex Classes and Apex triggers.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed Cascading Style Sheets (CSS) for creating effects in Visual Confidential pages.
• Implementation of D Confidential Loader for loading the d Confidential .
• Developed business documents for Confidential .com Custom objects.
• Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.

Environment: Confidential .com, Apex Language and Visual Confidential Pages, JavaScript, Custom Objects, Tabs, SOQL, SOSL, D Confidential Loader.

Confidential

Administrator & Developer

Responsibilities:

• Requirement gathering and analysing business problems and Design technical Solution to various business problems
• Worked on various Confidential .com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.
• Deployed the code over sandboxes using Change set.
• Written Test Cases to check code coverage in Apex Classes and Apex triggers.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Developed Cascading Style Sheets (CSS) for creating effects in Visual Confidential pages.
• Implementation of D Confidential Loader for loading the d Confidential .
• Developed business documents for Confidential .com Custom objects.
• Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.
• Worked on Confidential Integration with .NET using web services.
• Designing, coding and unit testing software programs and components services within the boundaries outlined by application architecture.
• Coding in C#, ASP.net, ASP .NET MVC, Webforms, WCF, T-SQL, SQL Server.

Environment: Confidential .com, Lighting, Apex and Visual Confidential Pages, JavaScript, Custom Objects, Tabs, SOQL, SOSL, D Confidential Loader.

Confidential

Software Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements.
• Analysis, Design and code technical Solutions for complex business problems
• Requirement gathering and analysing business problems and Design technical solution to various business problems. Also provide Support and enhance existing application
• Designing, coding and unit testing software programs and components services within the boundaries outlined by application architecture.
• Coding in C#, ASP.net, ASP .NET MVC, Webforms, WCF, T-SQL, SQL Server.
• Writing stored procedure and views etc. to implement business logic.
• Identifying bugs/ issues reported by clients, resolving tickets and testing fixes.
• Contributing in all phases of SDLC i.e., analysis, design, code, configure, code review, unit testing, deployment etc.

Environment: .NET, ASP. Net, C#, MVC, SQL Server, Confidential, WCF.