Lead Business Systems Analyst Resume
SUMMARY
- 19+ years of professional experience in Information Technology industry. In - depth, hands-on knowledge of Project Management, Business Analysis, Data warehousing / Business Intelligence and software methodologies.
- Extensively experienced in gathering, documenting and managing Functional and Technical requirements and implementing solutions and best practices to projects in Banking & Capital Market domain.
- Knowledge of various asset classes like OTC Derivatives, Equity, and Fixed Income with middle and back office trade flows.
- Extensive experience in managing the Delivery with Onsite-offshore model to produce quality deliverables within aggressive deadlines.
- Very high client focus and have successfully managed client relationships in North America & Europe.
- Knowledge of SWIFT messaging system in FIN domain (MT54X, 537, 202/210, 103, 304).
- Knowledge of FpML and XML messaging system in Derivatives domain.
- Knowledge of OTC Derivatives products (Credit, Interest Rate, Equity and Commodity).
- Knowledge of Dodd-Frank, EMIR Regulatory Compliance (for OTC Derivatives) and EU CSDR.
TECHNICAL SKILLS
BI Reporting Tools: Business Objects, Informatica Power Analyzer, Cognos
ETL Tools: Informatica Power Center
Data Modeling Tool: ERwin
Databases: Confidential, Sybase
Languages: Java, SQL, Confidential, Basic Shell Scripting
Web servers: Tomcat Web Server
Other Tools: JBuilder, TOAD, SQL Navigator, VSS, Star Team, Mercury Test Director, Peregrine ServiceCenter, ClearQuest Web, Quality Center (ALM), MQ, JIRA, Confluence, PuTTY, Rational Team Concert
PROFESSIONAL EXPERIENCE
Confidential
Lead Business Systems Analyst
Responsibilities:
- Working with Business users to elicit the requirements.
- Drafting the Systems specifications and mapping artifacts for SWIFT and proprietary messages.
- Working on the Infomediary message routing and configuration specific to each client.
- Working on the implementation of CSDR (Central Securities Depositories Regulation) Penalties Framework using MT537 messages.
- Carrying out System and End-to-End Testing for client implementations.
- Triaging the issues detected during UAT and post-Production.
- Carrying out the Release Management tasks for client implementation projects.
- Working as Scrum Master for in-house product development.
- Working as Project Manager for multiple workstreams within Merva Replacement initiative.
Environment: XML, Confidential, Confidential, Unix, MQ, JIRA, Putty, Mercator, SQL Developer, Agile
Confidential
Lead Business Systems Analyst
Responsibilities:
- Prepared the project milestones and managed the concurrent onboarding of new/conversion clients to Derivatives Hub.
- Managed the team of Analysts in the OTC Derivatives application team.
- Worked with the Product Owners and acted as proxy Product Owners in grooming the Agile stories and managed the Backlog and prioritized the deliverables in each iteration.
- Mapped the Inbound trade from client’s format to HUDL (Hub Unified Data Language) for ingestion to Derivatives Hub and to the downstream system for data extracts and reports.
- Articulated requirements for MO, BO and Regulatory Reporting functions.
- Managed the Data within Derivatives Hub for ISDA Agreements, Index Benchmarks, Equity and Index tickers, Pricing, Markit RED codes, Sec Master, Business Centers, Holiday Calendar, CCPs, NDF currencies etc.
- Coordinated with the market data providers (like Bloomberg, Copp-Clark, Markit, ICE and Reuters).
- Carried out data validation and data quality checks using SQL.
- Worked on “Data-as-a-Service” platform for aggregation and distribution of data.
- Carried out Position and Account reconciliation of specific clients in MO.
- Triaged various issues raised by client and BAU users related to trade errors, configuration, Ref Data, downstream integration, IBOR/ABOR functionality.
- Trained the Business users to configure and set up various products and processing rules within the application.
- Partnered with internal client, technology and business groups across the bank.
Environment: FpML, XML, Confidential, Unix, MQ, RTC, JIRA, TOAD, Putty, ISDA, EMIR, Agile
Implementation ManagerConfidential, Boston, MA
Responsibilities:
- Managed multiple new client implementations from Post-sales to Go-live.
- Facilitated cross-functional discussions with Clinical, ETL and Data Management teams.
- Analyzed large clinical data sets, identified the trends and patterns within them and flagged the anomalies in the data.
- Performed gap analysis between the client data and the product specifications.
- Performed loading of the data extracted from client EMR, Billing and Payer systems into Confidential staging environment using SQL Loader.
- Managed the Project Plan and the deliverables throughout the implementation process from initial engagement to delivery of application.
- Managed the monthly release and data refresh activities and coordinated the data issues, if any, across teams.
- Mentored the junior Business Analysts.
- Presented analytic output to the clients to facilitate strategic and tactical decision-making.
- Received “Bravo-Amethyst” cash for Best Performer in Data Management team.
Environment: EMR/EHR (Centricity Logician/eCW/Epic/NextGen/MED3000), CMS, HL7, EDI 837, Confidential, SQL Loader, JIRA, Unix
Senior Business Analyst/Project ManagerConfidential, Boston, MA
Responsibilities:
- Drafted the mapping documents between client’s Front-office and TradeFlow for Incoming trades - Equities/Fixed Income/Repos/ETDs (MT541/543), FX Spot and Forwards (MT304), MM (MT320/330), Payments (MT202/210/292) and OTC products (FpML).
- Gathered requirements for the Dodd-Frank Act for CDS, IRS and Non-Deliverable FX Forwards.
- Drafted the functional specifications and test scenarios for Credit Default Swaps, Total Return Swaps and Interest Rate Swaps.
- Liaised with the Hedge Fund’s Front office regarding capturing the trades and the data enrichment requirements as well as planning Bi-Party and Integration Testing.
- Assisted the Architecture team to define the flows for various assets and the impact of Dodd-Frank Act (for CDS, IRS and NDF FX).
- Identified opportunities for improvement in the business architecture.
- Planned the testing cycles and environment readiness for the scheduled releases.
- Carried out the Static/ Data set up in TradeFlow for OTC Derivatives.
- Provided defect triage and resolution to various business and technical issues in the TradeFlow product, focusing on root cause analysis.
- Coordinated with multiple vendors regarding releases, defect fixes and implementation.
- Coordinated end-to-end testing with downstream application owners (Summit, STAR).
- Managed and mentored a team of Development/Support and QA members for the deliverables and day to day activities.
- “Go to” person in the Middle Office Technology team.
Environment: SWIFT, TradeFlow/Heliograph (Fiserv), Summit (Misys), Volante, MarkitSERV, EagleSTAR, PACE, Omgeo CTM, FpML, Quality Center (ALM 11), MQ, Confidential, Unix
Senior Business Systems AnalystConfidential, Portland, OR
Responsibilities:
- Gathered the requirements from the Business users across various groups -, Billing, Claims, Sales & Marketing and Underwriting.
- Drafted the Business Information Requirements documents (according to standard templates), and then collaborated with stakeholders/SMEs to validate those requirements and obtained a Sign-off on those documents.
- Performed Gap Analysis on the existing system with an idea of figuring out the necessary mapping steps towards the new "Target" system.
- Worked with the Data Modeler and drafted the Logical Data Requirement towards closing these gaps.
- Drafted the Physical Data Mapping document for the data flow from Facets to the data warehouse.
- Drafted the Functional and Technical Specifications (the high-level business and user requirements decomposed into functional attributes, external interfaces, constraints, system and technical requirements) for the Operational reports.
- Functioned as a Business liaison to the Design and Development teams during translation of requirements specifications into software solution.
- Worked in the Scrum team and participated in backlog review and sprint planning sessions while following the Agile methodology.
- Validated the data fixes and carried out the UAT with the Business users before releasing to Production environment.
- Assisted in Project Management activities like effort estimation, task allocation, issue resolution and held post-launch review meetings to revisit the project.
Environment: Facets(Trizetto) 4.31/4.61, Clinical CareAdvance(Trizetto), Business Objects XI R2, DataStage, ERwin, Mainframe, ClearQuest, Remedy, SQL Navigator, SQL Advantage, Toad, Confidential 10g, Sybase.
Business Systems AnalystConfidential, Monterey Park, CA
Responsibilities:
- Analyzed and documented the Business Requirements, ensuring that the requirement statements are complete, traceable, and unambiguous and that they conform to standards.
- Getting a formal sign-off from the Business Users and Stakeholders.
- Conducted JAD sessions as a facilitator to discuss requirements among the group.
- Lead the project team’s planning efforts and established delivery milestones.
- Participated in requirements prioritization.
- Drafted the Technical Solutions related to Business Objects development.
- Established several processes in the Credit Management Group regarding Documentation, Development and QA, with the goal of improving the efficiency and effectiveness.
- Worked in partnership with other Business Analysts of the upstream systems to understand the impact of their changes and to ensure proper integration of new solutions.
- Carried out extensive data validation.
- Created a Change Management Plan for the releases.
- Worked as a Production Support Coordinator responsible for prioritizing, escalations (where required), channeling the defects to the appropriate team, and ensuring that the applications meet their service level targets.
- Co-ordinated with the offshore delivery team for the releases.
Environment: Business Objects XI R2, Informatica PowerCenter 7.1, Java, Confidential 9i, Peregrine ServiceCenter, Win XP, Unix.
Software EngineerConfidential, Glendale, CA
Responsibilities:
- Performed Gap Analysis for new functionality requirements; as well as prioritized them based on actual business needs so as to align them with the product release roadmap.
- Analyzed ETL and Report requirements and prepared BRDs.
- Involved in developing mapping document indicating the source tables, transformation required, business rules, and target table’s columns and data types.
- Documented Requirement Traceability Matrix in RequisitePro for traceability of requirements through test cases.
- Conducted interactive JAD sessions with project’s stakeholders such as Business Users, QA Analysts, and project team, identifying and resolving issues.
- Developed Test plans and test cases based on functional specifications.
- Analyzed the session and error logs for troubleshooting the Data Loading process.
- Defined the access control layer through Business Objects groups and users.
- Developed the reports and dashboards.
- Provided BO support for the business users.
- Point of Contact for Enhancement and Defect Change Requests.
Environment: Informatica PowerCenter 7.1, Business Objects XI R2, Rational RequisitePro, Confidential 9i, Win2k.
Confidential
Technical Lead
Responsibilities:
- Interacted with Business Users and stakeholders to gather the requirements.
- Gap analysis of all dimensions required to build the new Data Warehouse.
- Involved in developing mapping document indicating the source tables, transformation required, business rules, and target table’s columns and data types.
- Involved in documenting the business requirements and data specifications for Business Objects Universes and Reports.
- Managed all the requirements in RequisitePro, making them available to the whole project team.
- Developed the workflows using Workflow Manager to run the sessions and monitor them using Workflow monitor.
- Managed a team of developers and testers.
- Created Test Scenarios and developed strategies with QA team to track and resolve defects.
- Used SQL tools like TOAD to run SQL queries and validate the data in warehouse.
- Keep track of scheduled environment refreshes and coordinate/communicate with Dev, Ops, and Analysts.
Environment: Informatica PowerCenter 7.1, Business Objects 6.5, Rational RequisitePro, Confidential 9i, Win2K.
Confidential
Business Analyst
Responsibilities:
- Identified the source systems and mapped with the user requirement in the role of Business Analyst.
- Completed the Requirements Trace Matrix by linking all BRDs, Functional Specifications and Test Scenarios.
- Developed Mappings in Informatica PowerCenter to load data from various sources using different Transformations.
- Implemented Unix / FTP Scripts to perform archiving operations for data files acquired on daily basis.
- Developed reports in Informatica PowerAnalyzer.
- Created Users, User Groups and Profiles in PowerAnalyzer.
- Scheduled the reports according to the precedence diagram.
- Kept track of the Change Requests.
- Liaisoned with vendor (Informatica) for patches and issue resolution.
- Performed comprehensive system and data validation.
- Used SQL tools like TOAD to run SQL queries and validate the data in warehouse.
- Active participation in team discussions, design sessions, mentoring and knowledge transfer initiatives.
- Created Unit Test and Knowledge Transfer Documentation for successful handover.
Environment: Business Objects 6.5, Confidential 9i, PowerAnalyzer 4x/5.0.2, TOAD, Weblogic, Windows, Unix.
Confidential
Associate Consultant
Responsibilities:
- Setting up the offshore development and testing environment for Global PAYplus.
- Reviewed and analyzed the Functional and Interface Requirement Documents for Citibank - London, Frankfurt and North America implementations and drafted the FSD.
- Translated business requirements into test suites involving SWIFT documents.
- Designed and executed test scenarios and cases.
- Responsible for generating test data (including the SWIFT messages like MT103/202), documenting defects and reporting test status.
- Development of BO Universe and reports with the capability of drill down and slice & dice.
- Drafted Program Specifications for the PAYplus enhancement.
- Coordinated with various functions (Development, Testing, and SQA) to meet planned release dates.
- Performed System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Tracked the issues and comments through Mercury’s Test Director.
- Served as a liaison between core business group and Information Technology.
- Performed Function Point Analysis for Static Data Release.
Environment: SWIFT, CHIPS, RTGS, Java, XML, VB, Java Script, Confidential 8i, Tomcat Web Server, MTS, Tuxedo, JIntegra, Business Objects 5.1.8, Mercury Test Director, MQ Series, Win NT/2000/Unix.
