SUMMARY

• Result - driven IT Professional with referable 8+ years of professional experience in Software Development with strong technical skills and experience in Salesforce.com and Force.com platform both as a Developer and Administrator.
• Highly skilled Administration, Configuration, Implementation, Lightning and support experience with Salesforce platform.
• Expert in SFDC Development using Lightning Application, Apex Language, Visualforce pages, classes, Controllers, triggers, Components, Tabs, Custom Objects, Reports, Dashboards, Profiles, Creating Roles, Page Layouts, Org- Wide default, Sharing Rules, Workflows.
• Experience in building the user stories in Apex, Controllers, Visual force pages and Extensions.
• Experience in using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Experience in Service Cloud, Sales cloud, Chatter & App - exchange applications.
• Experience in deployments of Apex and VF pages across DEV, Test and Production instances using Eclipse.
• Excelled in working with various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
• Good knowledge in Generating Reports, Dashboards, customized reports and analyzing the data in SFDC.
• Expertise in using tools such as Eclipse IDE and Apex Data Loader.
• Good Experience on Java and OOPS concepts.
• Experience in developing applications using Java, J2EE, JDBC, Servlets, JSP, Eclipse, and Tomcat.
• Versatile team player with excellent analytical, inter-personnel and presentation skill with ability to quickly adapt to new technologies & project environments.

TECHNICAL SKILLS

Salesforce: Salesforce CRM, Lightning Application, Apex Custom Controllers, Apex Classes, Apex Triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL, Workflow and Approvals, Reports and Dashboards.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Import Wizard, Force.com Platform (Sandbox and Production)

Core Skills: Sales force (Apex, visual force, Lightning, CPQ), Java/J2EE

Integrating Tools: Apex Data Loader, Import Wizard, DataLoader.io

Languages: Apex, Java, C, C++, SQL, SOQL, SOSL.

Frameworks: Lightning Framework

Web Technologies: HTML, XML, CSS, Java Script, SOAP API, REST API

Servers: Apache Tomcat

IDE: Eclipse, Eclipse IDE Plug-in

Database: SQL Server, My SQL, Web Technologies HTML, JSP, Servers Apache Tomcat, IDE Eclipse, Eclipse IDE Plug-in

Scripting Languages: Java script, CSS

Database: SQL

PROFESSIONAL EXPERIENCE

Confidential - Tampa, FL

Sr. Salesforce Developer & Admin

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Designed, and developed Apex Triggers for various functional needs in the application and worked in improving existing Apex code.
• Developed various Apex classes, components, and Visual Force pages in Opportunity and Contracts entities.
• Integrated Apex with External services by making callouts that used SOAP and REST.
• Worked on Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries
• Setting up Service Cloud (Creating queues, Web-to-case setup, auto assignment rules, auto response rules, escalation rules).

Confidential - Plano, TX

Salesforce Developer & Admin

Responsibilities:

• Effectively followed Agile and Scrum Methodology for Salesforce custom app implementation
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Designed, and developed Apex Triggers for various functional needs in the application and worked in improving existing Apex code.
• Developed various Apex classes, components, and Visual Force pages in Opportunity and Contracts entities.
• Integrated Apex with External services by making callouts that used SOAP and REST
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Implementation of Sales cloud using the Accounts, Opportunities objects
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects.
• Customized the standard application by modifying objects According to valid business requirements.
• Created custom objects, triggers, validation rules to help track internal help desk cases, customize campaign budgeting and lead qualification.
• Create custom and modify standard salesforce objects Accounts, Contacts and Case managements
• Created custom controllers implementing complex code for retrieval from Salesforce Service cloud to Visual Force pages.
• Implemented Workflow rules, Approval process and its associated actions like Creating Task, Email Alert and Field updates.
• Wrote and improved the Test class to Increase the Code Coverage.
• Worked on different sandboxes for development and testing and involved in migrating the code to production instance in installments using Change Set.
• Interacted with client and produced all the reporting needed on a daily, weekly and monthly basis

Confidential - Alpharetta, GA

Salesforce Developer & Administrator

Responsibilities:

• Effectively involved in Requirement gathering, Design, Configuration, Customization, Documentation, Testing & Implementation of CRM applications.
• Identify & understand the overall scope and requirement of the project and translate business requirements into functional specifications and creating High Level Design documents.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support.
• Designed System Configuration Enhancements (Dashboards, Reporting, Sharing Rules, Role Hierarchy, etc.).
• Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.
• Developed salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Worked on various Salesforce.com Standard objects and custom objects, Tabs, validation rules, formula fields and custom business logic using Apex Classes & Visualforce pages.
• Solely implemented Ideas and Case Management and Lead management for the organization using web to lead, web to case, e-mail to case, lead and case assignment rules etc.,
• Developed complex VisualForce pages using standard, custom controllers and components.
• Developed several Custom Reports & Dashboards that are used by Business user and Managers.
• Implemented Data Loader through the Command Line Interface to extract the data from database.
• Involved in system integration using Call Outs, Triggers and outbound messaging.
• Performed data migration into salesforce application using apex data loader through CSV files.
• Created Email templates in Text, HTML and visual Force necessary for the application.

Confidential

Salesforce Developer & Admin

Responsibilities:

• Requirement analysis and designing Technical Approach Document.
• Direct interaction with Process owners to understand business requirements
• Salesforce Lightning Development
• Worked on configuration -Org Setup, Permission sets, User management, Object Setup, Community setup, Sharing Rules, Profiles, Roles, Page layouts, Related Lists, Tabs, Record types, Process Builder, Email Templates
• Worked on customization- Apex Class, Apex Trigger, Visual Force Page, Lightning Custom Email Templates, SOQL, SOSL, JavaScript, JQuery, HTML
• Involved in Test class code coverage.
• Created and customized Reports and Dashboards
• Worked on Workflows and Complex Approval Process.
• Worked on Data Migration activity using Data loader and Dataloader.io.

Confidential

Salesforce Developer & Administrator

Responsibilities:

• Created the custom objects and various fields (lookup, master detail, Roll up Summary) etc.
• Created Visual Force pages for Purchase order and packing slip.
• Worked on functionality to auto fetch details from item object up on selecting the items in PO visual force page.
• Worked on packing slip visual force page functionality to fetch data from two objects like PO and stock master.
• Worked on functionality to reduce the stock / increase the stock from stock master after entering the stock for the item.
• Enabled currency type.

Confidential

Salesforce Admin & Developer

Responsibilities:

• Developed and deployed workflows and approval processes for opportunities and products / assets management.
• Created various Custom Objects, Tabs, Components and VisualForce Pages and Controllers.
• Worked with various salesforce.com objects like Reports, Dashboards.
• Used complex validation rules, cross object formula, lookup rules, workflows and dynamic approval processes to implement business logic.

Confidential

Software Developer

Responsibilities:

• Understanding the requirements and Functionalities of Confidential for each build.
• Involved in Bug fixing and unit testing.
• Handled the deployments in dev environment using UNIX commands.
• Monitor the logs for all the environments ex: Prod, Lt, Stage, Dev for all the JVM’s.
• Backup of the OLD logs on a weekly basis for all JVM’s.
• Identify the root cause and analyze what the issue is and analyze the issue and fix it.