PROFESSIONAL EXPERIENCE

Confidential, Remote Denver, CO

Knowledge Manager and IT Sr Analyst

Responsibilities:

• Supervised team member taxonomy and metadata process. Created metadata key terms facilitating search and browse within Oracle Webcenter interface. Provided feedback and created strategies for improvement of knowledge management processes. (CMS web project)
• Deliver knowledge management guidance to the IT Service Desk.
• Plan document repositories via Cherwell. Work closely with leadership to identify problems, suggest changes, maintain and deliver program deliverables pertaining to knowledge management and the IT Service Desk.
• Design SharePoint 2013 site pages and subsites. Produced document approval workflows, document libraries and custom lists using managed metadata and webpart apps implementing out of the box and custom solutions.
• Create Cherwell IT Service Desk workflow diagrams via MS VISIO that describe input, output, and logical operation of IT Service Desk work tasks. Chart, document, and analyze business needs and technical requirements, by consulting manager and technician stakeholders.
• Write Program Office SOP - Public Computer Resource Room for the Idaho Employment & Training Services (ETS) project. Technical Writer -translate and interpret functional requirements and develop technical documentation.

Confidential, Fairfax, Virginia US

Knowledge Management Consultant Medical and Occupational Health

Responsibilities:

• Lead Consultant for Knowledge Management to Medicine and Occupational Health (MOH) Industrial Hygiene, Travel Medicine, Public Health and Occupational Safety global departments of Confidential .
• Conceptualization Metadata attributes for records indexing in SharePoint 2007 repository. Created Indexing standards and best practices. Developed policies for electronic and hard copy records repository indexing. Implemented and adapted Dublin Core, ANSI/NISO, AACR2 standards when customizing original corporate metadata.
• Spearhead Taxonomy change management for global project implementation. Taxonomy Guru, promoted Taxonomy and provided expertise to educate global managers and leaders. Conceptualized SharePoint 2007 Taxonomy. Created Department Simple File Classification.
• Adviser on records indexing in SharePoint 2007. Summarized and consolidated corporate-wide policies to improve digital Records Management workflow. Worked on global team and created Departmental Records Management supplemental guide.
• Lead SharePoint training team. Provided administrative expertise in management and oversight of the global SharePoint training initiative. Member of departmental Corporate Change Management Records Management Task Force. Monitored records management performance. Researched policies and procedures for the development of data preservation programs.

Confidential, Triangle Park, NC US

Technical Services Librarian

Responsibilities:

• Team Leader for selection and identification of potential print and electronic library information sources.
• Investigated pricing models and captured the best method of access for new library information sources. Received acquired materials and processed invoices for payment. Received purchase card training. Forecast purchasing budget needs for next Fiscal year.
• Coached interns on how to handle issues or problems as they arrived. Planned and organized Intern work. Monitored progress and quality of performance of intern staff. Counseled and motivated interns daily on work and administrative matters.
• Adviser technical staff on issues relating to the online catalog (Millennium)
• Negotitade with medical and scientific publishers, subscription vendors and booksellers to establish and maintain the Library’s procurement of books, journals and electronic resources. Selected and Purchased 60 NEW BOOKS items FY 2010 from vendors using government procurement guidelines.
• Generate 45 Purchase Requests facilitating payment for acquisitions, standing orders, Library equipment and materials. Launched new online system via SharePoint for tracking invoices and standing order payments via SharePoint.
• Developed SharePoint site to share reports between reference, systems and Technical Services library via SharePoint.
• MANAGED and coordinated all cataloging related activities, including orienting, mentoring and training interns on original and adjusted cataloging.
• ASSISTED patrons in formulating a search, refining results, saving results, using PubMed and EndNote. Provided on-demand document delivery to scientific community of 300+ researchers.
• COMPLETED Patent Searches via STN to help determine research patentability for Confidential Technology Transfer team and Laboratory of Toxicology and Pharmacology (LTP).

Confidential, Alexandria, VA US

Contractor Patent Searcher Librarian

Responsibilities:

• Developed quality, comprehensive, complex search strategies. Discerned resources from national and international database files within Dialog and LexisNexis.
• Perfomed patent prior art online literature search. Reviewed Engineering, Telecommunications, Cryptography, Data Processing, Artificial Intelligence, Electrical Computers, Digital Processing, Software Development, Information and Network Security subject literature.

Confidential, VA US

Engineering Analyst and Librarian Taxonomist

Responsibilities:

• Analyzed engineering and operations metadata content to determine scope and depth of 2 corporate taxonomy efforts. Reflected business priorities during original metadata creation within corporate LMS.
• Designed innovative technique to catalog Engineering and Technical Design training content within Learning Management System (LMS). Created corporate wide cataloging, classification, metadata and LMS content structuring standard for specialized Engineering and non-standardized subject matter.
• Envisioned and constructed LMS browsing categories and keyword index. Trained staff on controlled vocabulary procedures, thesaurus, indexing and keyword creation. Taxonomy champion. Drafted LMS cataloging policies and procedures.
• ESTABLISHED taxonomy consensus using motivation to inspire negotiation and cooperation between corporate and 8 sector Learning and Development (L&D) team leads. Synthesized cross sector thesauri to create one NG taxonomy.
• TRANSLATED customer input and perspective to adapt, design and create classification schema. Understood, interpreted and explained corporate culture, information workflow and search behavior to customize original catalog system requirements. Assembled and managed sub-team to organize and plan catalog schema per customer.
• MODIFIED programming business rules to index engineering and business electronic documents within corporate data repositories using Verity’s Autonomy Query Language (VQL).