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Workday Hcm Support Specialist Resume

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Chicago, IllinoiS

PROFESSIONAL SUMMARY:

  • Over 8 years of experience in implementation of software applications using Client/Server and ERP technologies in customization and implementation of PeopleSoft Applications and Workday HCM (Human Capital Management).
  • Around 6 years of experience as Workday Integration Consultant and involved in two full implementation projects.
  • Experience in all phases of the Workday implementation lifecycle namely - Requirement gathering, Analysis, Design, Development and Testing.
  • Hands on experience in inbound/outbound integrations Using Core Connector, Workday Studio, managing business processes, working with EIB, Report Writer, Creating Workday Calculated Fields and Custom Reports.
  • Good understanding of Integrations including Web Services, SaaS, Workday Architecture, Business Process Framework.
  • Experience in conducting discovery sessions for Workday Integrations.
  • Good understanding of business process and experience in Implementation Projects for Core HCM processes including Staffing, Compensation, Talent Management, Time Tracking and Absence Management.
  • Experience with XML, XPATH and XSLT.
  • Has extensive hands-on experience with development tools and possess in-depth knowledge of PeopleSoft applications.
  • Expert in designing/development of Interfaces with legacy and third party systems.
  • Good Problem solving, Client Interaction, and Team building skills.
  • Proficient in analyzing and translating business requirements to technical requirements and architecture.
  • Excellent analytical and logical programming skills with a good understanding Confidential the conceptual level.
  • Excellent interpersonal skills with a strong desire to achieve specified goals.
  • Versatile team player with ability to perform under stress.

TECHNICAL SKILLS:

ERP: Workday HCM

Languages/Tools: EIB, Document Transformation, CCB, Core Connector/Cloud Connectors, Workday Studio, XML, XSLT, XPath, Report Writer/Designer, Web Services SOAP & REST, DT, loads, People Tools.

Modules: Workday Core HR, Compensation, Benefits, Time Tracking, Payroll and Security, PeopleSoft HR, NA Payroll, Benefits, Manager Self-Service, Employee Self-Service modules

WORK EXPERIENCE:

Workday HCM Support Specialist

Confidential, Chicago, Illinois

Responsibilities:

  • Configuring Outbound/Inbound Integration with different application interfaces according to the requirements. Managing Data conversions, HR and Compensation related Custom Reports, Security Management, Business Process configuration.
  • Consulting with clients on a variety of data integrity issues to identify/resolve all issues that could impact project scope and/or timeframe
  • Supporting Existing Integration and building new integration based on the client requirements.
  • Managing Custom Reports, Security Management, Business Process configuration and configuring the application according to customer requirements and developing system interface.
  • Configuring Workday system to meet each client's unique business requirements. Also developed test scripts for other outside systems that interface with Workday.
  • Building Studio and Cloud connect Integration to output data from workday into external systems through Studio, EIB and Cloud connect.
  • Managing Data conversions, HR and Compensation related Custom Reports, Security Management, Business Process configuration and configuring the application according to customer requirements and developing system Integration.
  • Help team in functional configuration and technical integration of the Workday application and updates
  • Work on Workday conversion processes and tools like iload, EIB, Workday Studio etc.
  • Integrated Workday with external vendor software and across multiple third parties and clients.
  • Develop testing strategies and verification scenarios along with project Scope and Requirements documents.
  • Created and modified Components, Pages, Records, Sub records, Fields, Process Definitions and registering Components in Portal, Menu and Permission Lists.
  • Involved in online changes to the delivered pages, components, menus, translate values, and prompt table.
  • Involved in preparing project estimates, test schedule and work plan for end-to-end testing.
  • Involved in preparing system test plan, test bed, peer reviews, Kickoff meetings and KT Sessions. Extensively involved in testing Data Conversion from PeopleSoft to Workday, End-to-End HR and Payroll Testing.
  • Preparing Project Status and Defect Report to drive Defect Prevention meetings

Environment: Workday, Taleo Business Objects, People tools 8.47, HPQC, SQR, People Code, Application Engine, SQL Tools1.4.2, Workflow, Windows 2000/2008.

Workday Integration Consultant

Confidential, Los Angeles, California

Responsibilities:

  • Responsible for gathering and documenting requirements, designing, tracking, reporting and analyzing key organizational and operational reports. Served, as HR Workday Report Developer for new implementation to ensure Workday Report and interface testing was complete.
  • Initial responsibilities were to convert and load data from PeopleSoft's HCM to Workday's HCM system as part of the implementation.
  • Designing and building the integrations both inbound and outbound.
  • Created outbound EIBs to send benefits data to external vendors like Wage Works and You're Cause.
  • Created Inbound Studio integrations to update external payroll deductions data coming from external vendors Wage Works, You're Cause and ABC
  • Configured PICOFs to integrate with payroll vendors.
  • Configured various notifications to integrations.
  • Designed regression-testing scenarios for the integrations during upgrades.
  • Created custom reports and calculated fields to fetch the required data from the tenant.
  • Configured Custom Reports into Work lets and Related Actions of Workday Objects
  • Deployed workday objects using Solutions from implementation to UAT, production tenants by following the change management process.
  • Worked on Document Transformations and applied XSLT transformations
  • Transformed fixed-width files into XML using XSD.
  • Configured business process and created notifications.
  • Monitoring the integration jobs configured in Workday on daily basis.
  • Testing the new features in Workday for all the existing integrations in each upgrade and letting the users know about new features.
  • Worked on various integration enhancements based on the new requirements(Such as adding prorated salary in integration file, Adding time off date after Workday 23 upgrade)
  • Configuring new EIBs based on the requirements.
  • Creating validation rules for different business processes and moving them to production after testing them in sandbox. (Creating validation rule for required identifiers Confidential the time of hire, Validation rules for Time off plans )
  • Created reports with Workday Report Writer and creating custom integrations with third party applications using Workday Cloud Connect and Enterprise Interface Builder (EIB).

Workday Integration Consultant

Confidential, Atlanta, GA

Responsibilities:

  • Analyzed client’s HR/Payroll business needs through client working sessions and supported development of new business processes and a future state design.
  • Responsible for integrations that send non-secure data to consuming applications within the company via DIME (ETL application).
  • Hands on Workday systems integration experience building custom integrations using Workday Studio, Cloud Connect and Document Transformation.
  • Participate in the discovery sessions with client and vendors, create the design and mapping documents and submit the same for sign off.
  • Involved in data conversion from legacy system and creation of iload files.
  • Creating the new business processes and notifications in deployment and sandbox tenants based on the designed business flow diagrams
  • Day to day support of Workday HCM, Security, Compensation and Reporting issues
  • Creating the new business processes and notifications in deployment and sandbox tenants based on the designed business flow diagrams
  • Involved in the design phase and prototyping for further discussions with the client.
  • Experienced to work with Workday Report Writer and creating custom integrations with third party applications using Workday Cloud Connect and Enterprise Interface Builder (EIB).
  • Created new integration to pull the new hires information using Core Connector Worker and Document Transformation, which uses connector integrations XML Output as its data source input.
  • Used delivered ETV/XTT functions from a Custom XSLT file to transform the content into a CSV file format.
  • Used sequence generators, generating templates and validating inbound integration system results.
  • Created and used calculated fields in reporting, business processes, integrations and other areas within Workday.
  • Involved in Data Conversion, Workday BP Configuration
  • Designed and developed a set of integrations to integrate Workday HR with Recruiting system.

Workday HCM Consultant

Confidential, Atlanta, GA

Responsibilities:

  • Lead workday process design effort for global workforce administration.
  • Led the implementation of clients HR shared services center using workday as HRIS platform to support employees globally for workforce administration.
  • Helped to organize and facilitate problem solving discussions with client, project managers, and internal project operations teams to resolve key issues to maintain project progress.
  • Created channels of communication and discussed issues to ensure a good working relationship with clients, colleagues, and other partners.
  • Organized major group structures like job codes and supervisory administration.
  • Coordinated project activities, consistently by meeting budgets, time constraints and milestones.
  • Understand complex business processes needs and find robust solutions which supports system’s architecture.
  • Organized design of the shared services operating model, knowledge capital build, development, implementation of shared services enabling technologies and business readiness simulation testing.
  • Worked on Business Process Configuration like Professional Affiliation, manage, manage .
  • Also, performed a benefit analysis, to reduce the risk of the potential system.
  • Guided client on service management that would support HR service employees.
  • Handling custom reports, security management, business process configuration and configuring the application based on customer requirements and develop an interface system

PeopleSoft Techno-Functional Consultant

Confidential

Responsibilities:

  • Interacted with end users on daily basis to understand more about the PeopleSoft customizations required by them. Also worked closely with the end users in resolving their issues.
  • Involved in writing People Code programs to implement the Business Rules and Data Validations as per the requirements
  • Identified the existing customizations by going through the compare reports.
  • Developed design specifications for the customizations.
  • Tested all pages, records and menus in HR, Payroll, Time & Labor and Benefit Administration in the new upgrade version.
  • Ran Data Mover scripts to apply Patches and Fixes required for upgrade.
  • Analyzed the functionality of Time & labor pages, components, records and menus. Tested the functionality of Time & Labor workflow related to payroll.
  • Used Security Administrator to give security access to end-users for those newly developed pages.
  • Tested the new system and the functionality.
  • Debugged employee payroll issues and corrected tax rate calculations.
  • Implemented conversion of data from legacy System to PeopleSoft Application database by using SQL*Loader, Import Manager and by writing SQR programs.
  • Created and maintained documentation of all changes in the upgrade process.
  • Tuned SQL/SQR to improve performance using advance SQR features like Load lookup and Arrays.
  • Developed an SQR to generate report of all new employees and their respective managers after 45 days of employment.
  • Created and tested SQRs for year-end processing of Leave accruals for active employees and history of terminated employees Confidential their time of termination.
  • Responsible for specification preparation & converting many COBOL based reports and process into SQR’s.
  • Also involved in compensation, which is a self-service Web application that interfaces with the PeopleSoft Human Resources system. dis application enables employees to review and update their compensation information.

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